Oscar's Expert Tree Service

The street tree in front of my house seemed to be in bad shape, so I hired Oscar's Expert Tree Service to remove it. I contacted them and Bob Wilson (arborist) came out to access the work. He provided a competitive bid for the work. The Underground Utilities group (USA) was contacted and they reviewed the area. I obtained a permit from the city. Oscar's Tree Service arrived around 7:30am and started working right away. The tree was removed quickly, and the branches pruned from the other trees. Their chipper truck came out later to chip the branches and provide mulch for the removed tree. They cleaned up the area very well.

It went very well. They arrive fully equipped, communicated to assure knowledge of the exact result I desired. Then they did the job I expected and cleaned up as well as was reasonable.

Oscar was very responsive when I requested a quote-- he texted me literally within minutes of my request. He came to my home to thoroughly evaluate the trees and define the required scope of work, unlike many other companies that developed estimates based solely on photos texted to them. His price to do the work was reasonable and competitive. I was impressed that he brought copies of his state contractors license and workers compensation insurance certificate. The crew arrived 15-30 minutes early and performed the work efficiently -- much quicker than I had anticipated -- while Oscar provided supervision to ensure quality control. All trimmings were cleared off the yard & sidewalk then placed neatly curb-side for the weekly City pickup.

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did a good job replacing sidewalk except when cutting tree roots they accidentally cut my main water line

I called on a Wednesday and we quickly set up an appointment to meet at the property at 9am on that Friday. I arrived at the property at 8:40, waited until 9:20. At about 9:10 I left him a voicemail, but he never showed up nor did I ever get a call.

They were on time, friendly, and extremely efficient. They removed the stump, cleaned up the debris, and did a great job for a very reasonable price. I would highly recommend them to anyone needing a tree removed.

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They did exactly what we wanted.  They removed the debris and left the front and back yards cleaned.

A 5-man crew showed up promptly at 8:00a  on the day scheduled with all equipment and tools required.  An experienced and extremely skilled climber set his safety line and tag line high in the cedar tree always insuring he was in a safe and secure position.  At this point, assisted by his ground crew, he began to systematically dismantle the tree using the "eating the elephant one bite at a time" method.  Large branches were cut piece by piece and safely lowered with the gag line.  When the branches were safely lowered to the ground, they were then carried by other members of the team to the chipper to be shredded for recycling.  One man with a chain saw and strategic cutting reduced this massive tree to a one foot high stump, while operating in tight confines, surrounded by structures, without the slightest damage.  The team worked quickly, efficiently, and safely to accomplish in one day the removal of all the trees except for ten feet of trunk on the last ash tree.  Before they left for the day, they cleaned up the work areas, including roofs that had caught leaves and small branches.  They then parked the chipper and tow truck in a place that would not interfere with neighbor parking or activities.Before leaving for the day, they insured that any debris left on the street was picked up and all work areas were clean.  Sections of the cedar trunk were left to the following day to be loaded as well as the final ash tree trunk to be cut down.  A three-man crew showed up at 8:00 the following day and loaded the trunk sections and finished the last ash tree.  They then went through the entire work area and cleaned-up the debris and inevitable mess from the job.  Stump grinding was delayed a few days until a contractor could locate utility lines that were buried under the stumps but when this was done, an experienced worker came promptly with his equipment and ground the cedar stump and extensive network of ground roots to 12" below grade.  The ash tree stumps were ground next without any issues.  The team from Oscar's all exhibited experience and skill, working quickly and efficiently to get the work done and insure that the work was satisfactory.  I was impressed with how hard they worked.  One thing was frustrating in that no-one on the crew could speak english and it made communication difficult.  We did manage to work through it. and avoid any misunderstandings.

Javier responded right away to my initial email. He stopped by the house to give an estimate earlier than anticipated because he was working close by.  He gave me a lot of good advice on how to deal with the requests I had (whether to trim or remove trees, what to plant in the backyard, etc.).  I had done some homework and felt comfortable that the estimate he gave me was very reasonable.  He and his team showed up on time and got right to work.  It was a big project and they worked really hard to get it done in one day.  They did a great job with clean-up, Javier even asked me to close the sliding glass door while they were doing some of the work so dust wouldn't get into the house.  I appreciated the thoughtfulness.  After they left, I noticed they had cleared away an old tree stump that was there from a tree that had blown over during a storm.  I hadn't specifically asked them to do that for me and thought it was very nice of them.  The crew was polite and courteous the entire time they were there.  I couldn't be more thrilled with the job they did and will call them again any time I need work done.  I highly recommend Javier and his crew.

It took a couple of tries to get through to Javier. But once i did he was very responsive, showing up for an estimate within 24 hours and completing the job within one week.  His team was very professional and thorough.  

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Javier replied to my posting promptly and came out to my house within 24 hours.
No charge for visit and estimate.
Quoted on the spot.
Minor work done same day; heavy work done next day.
Team was on time, did accurate work.
Would recommend to friends and neighbors.

I called them on behalf of our HOA for an estimate and Javier showed up on time exactly when he said he would.  One guy didn't even bother to show up and another guy came and never followed up with a written estimate.
His price was competitive and he honored the 10% off coupon on Angie's List.  
One of our neighbors wanted additional work done that had never been discussed before.  Considering the circumstances, I thought they handled themselves very well and performed the additional work for a reasonable extra cost.   I felt like they tried very hard to make sure we were satisfied.  I would highly recommend them to anyone who needs their trees trimmed.  We will definitely call them first whenever we need our trees trimmed again.
Thanks Javier!

We played phone tag for about 2 weeks, but I never talked to Gus after my initial call. I would always answer his calls and leave contact information and when I would be home, but he never followed up on my subsequent calls until days later. I can't speak to his skills since we never really connected.

Called several times to schedule appt. to get estimate to denude 6 flowering pear trees that were impacted by fire blight. Received return call after 3 call. Gus indicated he would come by property in 2 days and would call with estimate. Never called or answered phone to say not interested or anything.

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We were very happy with the entire experience and will use them again.  Gus contacted us within hours of our initial attempt to reach him.  He agreed to come out to the house on a Sunday to look at the work.  He had lots of great ideas and suggestions, then gave us a price on the spot.  He followed up with a written quote via email later that afternoon and told us he had a crew available to do the work the next day. 
Neither one of us was here during the actual work.  By the time we got home from work later that day all of the work was completed and the yard looked as good as it ever has, completely clean.  The work was very well done, exactly as Gus said it would be.  Gus even gave us a few suggestions about some problem areas.  (He easily could have suggested another option that would have required lots more expense on our part.)
We contacted two other services.  Oscar's was professional, and provided expert service at the best price.

Excellent, thoroughly professional job: Prompt and courteous work at a fair and competitive price. Recommend highly.

Previously, I hired him to remove dead tree and two other trees (one for free). Then, I realized the soil is exposed to the air and I request to get some mulch to cover up the lawn at the back yard. Oscar promised he will give me a truck when he have some mulch or chips. He did fulfill the promise and give a truck of mulch.