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Next Stage Design + Build

General Remodeling, Kitchen and Bath Remodeling, Interior Design and Decorating

About us

Next Stage Design + Build (formerly CASE Design/Remodeling) is a design-build firm that specializes in kitchen, bath, and addition remodels.

Business highlights

20 years of trusted experience

Services we offer

Kitchen & Bath Remodeling, Home Additions, Whole House Remodeling

Services we don't offer

Handyman, small repair jobs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8214 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 176-200 of 214 reviews

Nandini V.
06/2016
5.0
remodeling, doors, electrician, handyman service, lighting, locksmith, sunrooms, woodworking
  + 6 more
unknown
Description of Work: Tim fixed a patio door lock, changed a chandelier, and put up some closet shelving. All very quickly and neatly done. He was punctual and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Pamela C.
04/2016
5.0
handyman service
  + -1 more
unknown
Description of Work: Replaced skylight. Went as planned. Actually cheaper than estimate because it took less time than allowed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Christie F.
02/2016
5.0
handyman service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEBORAH M.
02/2016
1.0
remodeling, handyman service, home remodeling, plumbing
  + 2 more
unknown
Description of Work: They refused to come out to my home, which is located 1/2 mile away from their office, because I told them my budget for my tiny master bathroom remodel was only $25,000.00. Over the phone, they said it should be at least $75,000.00, because I said I wanted to move the fixtures (swap places with the toilet and shower), add a 2nd sink, and add a walk-in closet. They didn't even want to offer any suggestions on what I kind of work I could do on my meager budget of 25k, except to say that it could only be replacement of materials in the existing space. Gary Frasier was the person at Case that I had spoken with. I also attended their remodeling class, to learn more. The owner (Jim) said that their company, has many "legitimate" employees that have families to support.
Rating CategoryRating out of 5

Response from Next Stage Design + Build
This homeowner did come to one of our kitchen and bath seminars and before attending, had a phone discussion with our remodeling consultant, Gary, as she mentioned. When Gary called her he felt it was a very nice conversation. After hearing her description of the work she was considering, Gary provided her with a typical budget range for a similar scope of work. She was clearly disappointed to hear that what she hoped to accomplish for $25,000 would likely cost closer to $75,000 as she indicated. Gary went on to explain different ranges of projects over the phone explaining that with moving walls and adding and moving plumbing, the project would be a custom remodel with significant infrastructure changes. During the seminar, our owner Jim, reinforced these same remodeling options and price ranges. She did ask about the basis for the costs involved and he explained that as a legitimate design/build remodeler, we hire legitimate employees and pay payroll taxes, carry full liability and worker's comp insurance and provide holiday and vacation pay among other benefits to attract and keep the best people. We also use showroom quality fixtures and finishes so we can provide and stand behind our warranty. Our prices include all costs involved including all labor and materials, and design, drafting, and building permit fees. This homeowner also expressed frustration that her husband was restrictive with her budget with which to accomplish her goals. Gary suggested that she have him attend the free seminar as well. She said that he was not willing to do so, but was simply holding firm with her budget constraints. We would have liked to have provided for this homeowner's remodeling needs, but her allocated budget was definitely a constraint. We sincerely hope that she is able to eventually fulfil her goals and needs, and has a positive experience.

Christine Y.
01/2016
5.0
decks, handyman service, woodworking
  + 1 more
unknown
Description of Work: I was pleased with Jesse's work and professionalism. I look forward to having him back for more repairs and fixes. This was the first of two visits required to repair my porch and replace damaged trim. I look forward to seeing Jesse again in February.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Next Stage Design + Build
Thanks so much for taking the time to provide your feedback about Jesse and his work!

Ann A.
01/2016
1.0
handyman service
  + -1 more
unknown
Description of Work: They never contacted me.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Next Stage Design + Build
We have checked our records and have no information that this homeowner called us. However, we did move into a new building over the holidays and had a number of glitches with respect to our phone and IT systems during that time. We sincerely apologize if this happened. If you are still in need of service, we are happy to offer 2 free hours of Handyman Service to make up for the miscue! Thank you for sharing your feedback!

Calvin M.
12/2015
4.0
handyman service
  + -1 more
unknown
Description of Work: I called to request an estimate for a home repair job. It was Friday afternoon after Case's normal business hours (after 4 p.m.), so I left a voice mail message, and the staff returned my call the following Monday. She was very courteous and professional, we set a date and time for the appointment, and the estimator arrived on schedule and provided an estimate in a timely manner. Still, I thought that a well established firm as Case would monitor calls after business hours and promptly return calls (in person) rather than rely on a recorded message promising a reply on Monday. First impressions do matter, and this was an unfortunate one.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from Next Stage Design + Build
Thanks for the nice comments about getting back quickly regarding your inquiry. We appreciate the feedback about monitoring calls on the weekends. We do monitor calls on the weekends for clients who have projects in progress. In fact, they have the e-mail and cellphone number of an assigned project manager who is on call to make sure any questions can be answered. This enables us to address the rare issue that may come up over the weekend for a project in progress. Because most, if not all, handyman projects and home repairs projects we do are not emergency repairs, there is not enough demand for us to staff a 7 day per week, 24 hour response line to answer questions about a potential project. Plumbers, electricians, and HVAC companies are the primary companies that provide this level of service for obvious reasons.

Janet S.
10/2015
5.0
handyman service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer S.
09/2015
5.0
handyman service
  + -1 more
unknown
Description of Work: Saw that they were running a deal for a day's worth of handyman service. I just moved in to a new house and had a list of stuff that I thought could be handled by handyman. But, I didn't check to see when their first availability was to be able to start the work (I assumed that if they were running a deal, they had capacity). Turns out they can't come out to look at the job until a month away. Also, they did let me know that some of the work (plumbing-related) was not a service that they offered. Communication was quick and professional. I appreciate that they let me know right away what their availability was and what they could/could not do since this let me move on and try to find a company that could help me in my time frame.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Next Stage Design + Build
Thanks for the feedback. We understand your point about the special and our capacity. This is typically the busiest time for our handyman work and this year has been the most hectic. Unfortunately, it is hard to hire staff for these peak periods and make sure they have work all year long. We are very particular about who we hire, too so finding people for short durations doesn't work. Please keep us in mind for the future!

Ross J.
09/2015
4.0
.
Description of Work: .

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Cory W.
05/2015
5.0
handyman service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

lisa P.
04/2015
1.0
handyman service
  + -1 more
unknown
Description of Work: They were difficult to schedule with. They finally sent a person over to look at our project and he said he'd get back to me with an estimate of work. He never did.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Next Stage Design + Build
The only record of this homeowner contacting us is with her using different last name back in July of 2013. She contacted us on July 3 and an on-site consultation was scheduled on July 15. With a week, we e-mailed a proposal to her and never received a response back. It may be that her e-mail was incorrectly captured but if we get a bounce-back, we always call the homeowner to get a correct address. Occasionally, spam filters are a problem as well. We always appreciate it when homeowners give us the benefit of the doubt and give us a call versus assuming the worst and writing a negative review.

Thomas S.
12/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: they installed a new mail slot at my front door. |excellent work. I'd use them again in a minute

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

George F.
12/2014
5.0
handyman service, locksmith, remodeling
  + 1 more
unknown
Description of Work: Adjusted double front doors so they would close properly. House continues to shift and door locks would not close and lock properly. We lived with this issue for a long time. Tim Olsen knew what he was doing and I would definitely use Case again. Glad to have the work done. I believe Case is mainly a remodeling firm, they have a minimum 2-hour charge which is what we paid. Would not hesitate to use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Eileen S.
12/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: The handyman was punctual, professional, knowledgeable and worked diligently to get all the items on my list done. He also offered excellent suggestions in several instances.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jan M.
11/2014
5.0
handyman service
  + -1 more
Not applicable
Description of Work: I never pursued this so I can't make recommendation
Rating CategoryRating out of 5

christy P.
10/2014
5.0
handyman service, siding
  + 0 more
unknown
Description of Work: Replaced lots of siding damage from termites. As they worked more and more damage was revealed. So the job was more extensive than could be seen by the eye prior to repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Susan R.
10/2014
4.0
handyman service
  + -1 more
.
Description of Work: They installed 2 ceiling fans, shelf in closet,hung door to bedroom, added new closet doors (custom made) getting the doors made on time was the biggest problem. The doors are gorgeous, six panel hollow wood doors floor to ceiling. The gentlemen were great, warm personalities, knowledgeable and competent.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,000

DON S.
10/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: Installed grab bars in shower and in bath. Made a suggestion to change how I wanted them installed that worked out well. |Very satisfied with the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Response from Next Stage Design + Build
Thanks and we're glad to hear our advice helped!

Sue K.
10/2014
5.0
handyman service
  + -1 more
.
Description of Work: They removed existing patio cover and installed new panels, supports as needed and flashing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from Next Stage Design + Build
Thanks so much for taking the time to share your feedback about our work! It is very much appreciated!

MARYBETH N.
10/2006
5.0
ceramic tile, flooring contractor, handyman service, lighting, woodworking
  + 3 more
Stan from Case Handyman completed my projects today. He was fast, efficient, pleasant and professional. The quality of the work is excellent. Fantastic office staff, very easy scheduling.
Description of Work: Replaced an outside light, fixed a drapery rod, installed a smoke alarm, built a toy box, and replaced tile in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

DON S.
10/2006
4.0
drywall, handyman service, remodeling
  + 1 more
Representative John Robertello was on time for two preliminary meetings, though carpenter was unable to attend as scheduled. This caused no problem with work. The cord supplied to pull down the stairs was not very practical, so the carpenter went down to Home Depot to get a pole and hook to use instead (at no extra cost). Received $100 off for a coupon.
Description of Work: Remove attic ladder in garage. Patch, drywall and tape opening in garage. Furnish and install new ladder in hallway. Header joists, install trim. Clean and remove debris.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,372.37

Linda C.
10/2006
4.0
handyman service
  + -1 more
Costs more than some handymen, but very professional and skillful. Very polite and knowledgeable.
Description of Work: Removed old caulking from house windows and resealed. Did minor repairs to cabinets. Flushed water heater.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

12/2005
5.0
handyman service
  + -1 more
I JUST BOUGHT THIS HOUSE AS IS AND I NEEDED A LOT OF WORK DONE TO THE HOME. HE WAS EASY TO WORK WITH. ANY TIME I NEED HIS SERVICE HE IS ALWAYS WILLING TO COME.
Description of Work: GENERAL REPAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

10/2005
5.0
electrician, irrigation systems
  + 0 more
This company was referred to me by word of mouth. They did a very good job for me. This work was done about a year ago. They did drive a company truck to my home. This companies employees have ten plus years of experience. I was pleased with the work that they did.
Description of Work: They fixed my sprinkler system and lights under my kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

2157 O'Toole Ave Ste 70, San Jose, CA 95131

http://www.nextstagedesign.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Kitchen and Bath Remodeling,
Interior Design and Decorating

FAQ

Next Stage Design + Build is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Next Stage Design + Build accepts the following forms of payment: Check,MasterCard,Visa
Yes, Next Stage Design + Build offers free project estimates.
Yes, Next Stage Design + Build offers eco-friendly accreditations.
Yes, Next Stage Design + Build offers a 10% senior discount.
No, Next Stage Design + Build does not offer emergency services.
Yes, Next Stage Design + Build offers warranties.
Next Stage Design + Build offers the following services: Kitchen & Bath Remodeling, Home Additions, Whole House Remodeling
Handyman, small repair jobs.

Contact information

2157 O'Toole Ave Ste 70, San Jose, CA 95131

http://www.nextstagedesign.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM