Dollens Electric Corp

Founded 2005 • With Angi since August 2008

(408) 929-6100 Dollens Electric is a family owned and operated business. Our electricians specialize in panel upgrades, whole house rewiring, whole house fans, photovoltaic solar systems, lighting design, recessed lighting, retrofit, remodel and additions, electric vehicle charging stations, and electrical troubleshooting. Founded in 2005 we are a multifaceted provider of contracting services to San Jose and South Bay Area . During the past years we have added several services products to our offerings. We are now a significant provider of solar power systems to the foothill region of central California in Calaveras and Amador counties.

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Minority Owned & OperatedMinority Owned & Operated
Women Owned & OperatedWomen Owned & Operated
Veteran Owned & OperatedVeteran Owned & Operated
Se Habla EspañolSe Habla Español
Family Owned & OperatedFamily Owned & Operated
Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Verified Reviews

4.7

(67) Verified Reviews

Ratings Distribution

5

51

4

11

3

1

2

1

1

3

Rating Details

Price
4.3
Professionalism
4.8
Punctuality
4.9
Quality
4.9
Responsiveness
4.8

Read reviews by category

electrician (61)lighting (11)ceiling fan installation (6)solar companies (2)
Showing 1-25 of 67 reviews
Robert G.
4.0
08/27/2022
HIGHLIGHT OF REVIEW (and reason for the two star rating for price): This was the first moment where I felt disappointment with the services provided by Dollens Electric. They had spent two hours and charged me $509 ($374 for first hour plus another $175 for a second hour of work on that Friday’s first visit) in order to reach the conclusion that they needed to go and inspect the attic to see if there were damaged wires up there preventing power coming to the outlets. I find this a very high and expensive price to pay and still not have the source of the problem identified. Jason came back the next morning with a partner, Elijah. He sent Elijah up into the attic and, within 15 to 30 minutes, Elijah found a damaged wire that was preventing power from reaching the outlets. I silently thought to myself that if someone had gone up into the attic during the first visit, then this damaged wire and source of the problem would have been found sooner and saved me a lot of money. MAIN/FULL REVIEW: Four outlets at my mom’s home went out at the same time: one in the kitchen and three in the dining room. An under cabinet light connected to the power in the kitchen outlet also stopped working. The circuit breaker had not tripped; so, I told my mom that we should call an electrician. I called Dollens Electric based upon their name appearing in a booklet that had come in the mail a few years ago listing providers of various services for home maintenance. A woman answered the phone, and I asked how much it would cost for someone to come out and diagnose the problem and then fix it. She said that she would have one of her electricians call me and give me a price quote. In less than an hour I received a phone call from Jason, and I described the problem to him. He said that there is a $334 charge for the first hour to come and troubleshoot the issue. Each additional hour after that would be $175 plus any materials needed for repairs. He also volunteered that I try to go and turn off and then on the circuit breakers in order to see if the four outlets would work again. I told him that I would do that and then call him back with a follow-up. After ending the phone call, I went and turned off and then on the circuit breakers. This did not fix the problem, and the four outlets still were not working. I thought that the prices I was quoted were really high; so, before calling Jason back, I reached out to a friend who is a handyman. I told him that maybe the plug receptacles were bad and that I didn’t want to pay $334 for an electrician to come out and just tell me that. My friend said that he would come and take a look. A few days later, my friend came out and did some tests on the outlets using his tools. He told me that there was actually no power coming to the outlets and that the problem was not the plug receptacles. He said that there might be an issue with the electric wires in the attic, and that I really did need a trained electrician to come out and find the problem. So, I called Jason back and scheduled for him to come out to my mom’s house. Jason arrived in the afternoon on a Friday. I told him that there was no power coming to the four outlets and that my friend had said that someone needed to go up to the attic and inspect the wiring up there as a possible source of the problem. After that, I allowed Jason to do his work. He spent the following two hours opening various receptacles around the kitchen, dining room, living room, and family room. He ran tests on these with instruments he had. He had a tool where he would wave it along the walls and it would make various sounds. After two hours of doing this, he stated that he would need to come back the next day with a partner and go into either the attic and/or crawl space in order to see if the problem could be found there. This was because even after two hours he had not been able to identify the source of the problem. This was the first moment where I felt disappointment with the services provided by Dollens Electric. He had spent two hours and charged me $509 ($374 for first hour plus another $175 for a second hour of work on that Friday’s first visit) in order to reach the conclusion that he needed to go and inspect the attic to see if there were damaged wires up there preventing power coming to the outlets. I find this a very high and expensive price to pay and still not have the source of the problem identified. Jason came back the next morning with a partner, Elijah. He sent Elijah up into the attic and within 15 to 30 minutes, Elijah found a damaged wire that was preventing power from reaching the outlets. I silently thought to myself that if someone had gone up into the attic during the first visit, then this damaged wire and source of the problem would have been found sooner and saved me a lot of money (remember: I had paid $509 for two hours of troubleshooting on the first day with Jason leaving while still not having found the problem). Elijah, who was in the attic examining the damaged wire, and Jason recommended that I fix the problem and restore power to the outlets by installing a dedicated line. I told them to go ahead and do this. They did this work professionally. I asked them, since Elijah was up there, to let me know if they identified any other wiring issues. Elijah found some separate wires that he and Jason said needed to be extended, and I told them to go ahead and do that work as well. At my request, on his way out of the attic, Elijah also looked at an attic fan that not worked for awhile in order to tell me if the problem was electrical or if the fan itself had just stopped working. He confirmed that there was power to the fan and that it was just the fan that needed to be replaced. This was good to know. Overall, Elijah was a very pleasant and hardworking young man. The final step to this electrical job was for Jason and Elijah to bring the new, dedicated line into the panel and connect it to a new circuit breaker. Jason charged me $84.33 for an arc fault / ground fault circuit breaker for this new line. Power was restored to the four outlets as well as the under cabinet light. At this point Jason said to me that it would also be recommended to change some of the other existing circuit breakers in our panel. I had not planned on this, but I am the type of person who trusts the expertise of people. So, if my electrician says that the home needs some new circuit breakers to replace still working circuit breakers, then I will agree to it even though I don’t understand why. We were approaching three hours of work time for the second day’s visit, and I hoped that this additional work would be completed without going into a fourth hour. It was completed within the third hour of work for the second day, and I therefore ended up paying $525 for three hours of labor on the second day (rate was still $175 per hour since this was a continuation of the same job started the previous day). So, over the two days, I paid $1034 for five hours of work. Since the job as a whole was $1427.66, you can see that $393.66 of the total cost was for parts and materials. I had already mentioned that $84.33 of the materials charge was for the required new circuit breaker for the new dedicated line that had been put in to restore power to the four outlets. I expected something like this. And the charge for the wiring used for that line was $32.90. This was also expected. I was surprised by how expensive the circuit breakers that Jason installed to replace my already working but older circuit breakers cost. Again, I did not expect this because it had nothing to do with the original problem of the four outlets not working, but Jason, as I wrote above, said that this was recommended work to do. In particular, Jason replaced some of my older but still working circuit breakers with a type called “quad” circuit breakers. He charged me $151.89 for the circuit breaker part called 50/30 quad Eaton breaker, and he charged me $96.99 for the circuit breaker part called 15 Amp 240 Volt Quad Eaton Circuit Breaker. These two parts alone added almost $250 unexpected cost to my invoice for this job. These parts seemed very expensive. Overall, this last point highlights my main takeaway from using Dollens Electric. I found their services to be unreasonably expensive for the work done. The best example of this was my being charged $509 for the first two hours of troubleshooting and only being told that the problem was still not identified. If someone had gone up into the attic within the first hour on the first day in order to look at the wires, then the damaged wire would have been quickly identified and the repair work begun much sooner. When Elijah was sent up to the attic by Jason on the second day, the damaged wire was found within about 20 minutes, as I wrote above. I find Jason’s two hours of troubleshooting on the first day’s visit without checking on the wiring in the attic, to have been inefficient and too prolonged — and it cost me $509 without the problem even being identified until the next day when Elijah was sent into the attic during the third hour of work on this job. END OF REVIEW.
Description of Work
Restoration of power to four non-working electrical outlets.
Category
electrician
Cost
$1,427.66
Hire Again?
Yes
Kristin C.
5.0
08/23/2022
Jason responded to my Angi request within 5 minutes of my entry. When I described my problem, he let me know that if I bought a different kind of light bulb I would not need an electrician. My florescent light bulbs had gone out in my laundry room and when I bought new ones at the store, they said they required the removal of wiring to the ballast and work had to be done by a knowledgeable expert. Jason let me know there are replacement LED bulbs that don't require rewiring and he texted me a link to ones at Home Depot. Yay! This was great, not just because of the cost savings, but because my house is for sell and I need the lights working ASAP for a broker tour this week.
Description of Work
He saved me $200-300 by giving me a better option
Category
electrician
Hire Again?
Yes
VICTORIA W.
5.0
05/23/2022
The estimate was thorough and time was taken to explain the work that would need to be done. We got the estimate quickly and were able to schedule the work easily. The team of electricians were knowledgeable, professional, very nice, and responded to questions and requests.
Description of Work
House rewiring to replace knob and tube
Category
electrician
Cost
$21,300
Hire Again?
Yes
Allan E.
5.0
06/10/2021
Very well.The installer was informative and helpful. I will definitely use their services in the future.
Description of Work
EV station charger
Category
electrician
Cost
$1,064
Hire Again?
Yes
Richard L.
5.0
10/16/2020
Very well. 2 visit took acre of everything. I am very happy with the work and my new lights
Description of Work
Investigating and replacing malfunctioning ligts
Category
lighting, ceiling fans
Hire Again?
Yes
Steven S.
5.0
09/03/2020
work completed on schedule, very thorough. Crew cleaned up after themselves before leaving.
Description of Work
Repaired damaged wiring
Category
electrician
Hire Again?
Yes
Paul O.
5.0
07/26/2019
Jason and Josh did an excellent job. They were timely, responsive, and professional. They did great work, and provided solutions to several problems. I highly recommend them.
Description of Work
Upgrade electrical panel and add/move sockets
Category
electrician
Hire Again?
Yes

Service Provider Response

Thanks [Member Name Removed], you two were great to work for. I really appreciate customers like you guys!! Thanks again!! The Dollens Electric team
Mary M.
5.0
05/30/2019
Great! Fast, friendly, professional and clean.
Description of Work
Wiring for doorbell and garage outlet installed.
Category
electrician
Hire Again?
Yes

Service Provider Response

Thank you so much. It was a pleasure to work with you as well.
moses M.
1.0
05/08/2019
Hire this company for some electrical problem that I had , when they suggested that I needed ground rod installed to make my wall plugs in the units would have ground. They installed the ground rod in the wrong place , they installed it right through the middle of my drain pipe, that cause clogging into the toilet and backing up, what ever goes there, it was backing up. When water starts backing up, I called a plumber and that is when I found out that the ground rod was installed there. It me cost me a total 6566.60 to fixed that issue. And now they are giving me a hard time for the reimbursement. They are the one who is responsible for this.
Description of Work
They installed a ground rod right in the middle of my drain pipe, that causes water to back up. They are a professional, they should know where or how to install it.
Category
electrician

Service Provider Response

Hello, I know that we have been communicating over the past several weeks regarding this but I wanted to take the time to respond to your review. Prior to beginning the work we indicated in the terms and conditions of the contract that all underground pipes/conduit in the yard had to be marked to avoid hitting them during the course of work. There were no markings to indicate any location of pipes or conduit. Which left the possibility that we may run into an issue. We take customer satisfaction extremely seriously, in the off chance something goes wrong we do everything we can to help rectify the issue. In this case, we have submitted all information to our insurance company and are awaiting their reply. Please understand that there are laws and procedures every insurance company has to follow, we cannot expedite this to a 7 day turn around per your request. We will, and have been, in full communication throughout the entirety of this job.
Robert R.
5.0
04/28/2019
Excellent! The bathroom was left cleaner than it was before they arrived. There were some minor problems, but they explained the issues and gave me options. very easy to work with.
Description of Work
Replaced bathroom fan.
Category
electrician
Hire Again?
Yes
Janice and Michael M.
5.0
01/26/2019
Excellent responsiveness...installation...honest..reliable...great experience
Description of Work
Add two electrical boxes to backyard and put in a new breaker at fuse. Put in a dedicated line.
Category
electrician
Cost
$800
Hire Again?
Yes

Service Provider Response

You guys are one of the reasons I say "We have the best customers." Thank you!
Ben M.
5.0
12/11/2018
Top notch service. Called on Friday due to some outlet outages in my kitchen the previous day and they had an appointment available for Monday morning. Bryon came out on Monday to assess and provide quote. Seemed liked a simple routine job but he discovered the electrical in my kitchen was not wired correctly. One of my GFCI outlets was wired wrong which caused two of my outlets to stop working. After fixing 3 of my 4 outlets we chatted about the scope of work to fix the last one. Byron was very open and honest about the challenges he was having and the extra time needed to complete the job. The outlet that powers my microwave stopped working and at first it seemed like an anomaly. Byron's apprentice Josh showed up halfway through the job to help him troubleshoot the problem. They were determined to solve the problem and like two detectives they found the issue. Using a sniffer (not sure the proper term) they traced the faulty wire into the attic. Josh made his way into the attic and found the burnt wire. The wire was loose which killed the outlet. I'm just grateful it did not cause a fire. Byron and Josh level of expertise is top notch. I highly recommend Dollens Electrical. Their technicians take customer service to the next level.
Description of Work
Repair Electrical Outlets in Kitchen
Category
electrician
Hire Again?
Yes
Stephen C.
5.0
10/01/2018
They did the work in a couple of hours at a rate ten times lower than what another contractor quoted. They did fantastic work, showed up on time and were easy to work with. I would hire them again in a heartbeat.
Description of Work
Installing a 240V car charger and rewiring a 240v outlet for a table saw.
Category
electrician
Cost
$800
Hire Again?
Yes
CHRIS R.
1.0
07/30/2018
Terrible experience. I scheduled an appointment for 08:00. On the day of the appointment, no show, no call, no email. I called Dollens at 08:35 and was told that they had replaced their scheduling software and that I must have been deleted from their appointment calendar. They offered to have someone meet me at 11:30. I explained that I had to return to work and was not available for the reschedule. Their failure to ensure a proper transition from their old system to their new system cost me time and money.
Description of Work
Whole house re-wire
Category
electrician

Service Provider Response

Yes this happen. Unfortunately we do not create the software and had to go through a learning curve. I apologize [Member Name Removed]. I would be upset too. Let us know if you need help in the future. I would like the opportunity to gain a customer. Have a great day. Jason Dollens 408-929-6100
Suzanne S.
5.0
07/04/2018
Everything went very will. So well, in fact that I hired them again later in the year to replace more lighting with LED lights.
Description of Work
Replace lighting with LED lights.
Category
electrician, lighting
Cost
$1,200
Hire Again?
Yes
Khanh N.
5.0
06/24/2018
Small job of installing an electrical outlet. Dollens was able to scheduled someone the next day. Technician arrived promptly, carry out the work with good communication of cost via email and text. All worked as promised. Prompt and professional. Definitely hire again.
Description of Work
Installing outdoor electrical outlet
Category
electrician
Cost
$350
Hire Again?
Yes
John B.
4.0
04/12/2018
Did a good job, but very expensive.
Description of Work
Replaced ceiling light transformers in 2 boxes & replaced 2 other lights
Category
lighting
Cost
$900
Jeff H.
5.0
02/09/2018
This entire experience with the Dollens team was a pleasure. From working with Jason on the assessment and estimate, to working with the office team on scheduling and questions, to the onsite team performing the work, everyone was professional and friendly. We are very happy and I highly recommend Dollens Electric
Description of Work
Needed to have our electrical panel upgraded (replaced)
Category
electrician
Cost
$4,200
Hire Again?
Yes
Allan S.
5.0
01/18/2018
Howdy Folks, I want to provide my experience with Dollens Electric. We wanted to provide electricity to a new backyard shed. (For those who love DIY - electrical work is NOT a do-it-yourself project - way too many subtle code complexities.) After a lot of research among various contract venues, I requested estimates from several electrical contractors. Dollens Electric came in with the best bid. My only final concern was scheduling. To my surprise, they started the job 3 days later. FYI - the other (more expensive) bidders stated the job would take two or three days. Dollens accomplished the entire project in one day. I called for the permit inspector to come out. He marked a couple items as needing correction - but was actually incorrect. Jason at Dollens immediately contacted the inspector at the Permit Department and straightened out the situation. Because of his personal connections and reputation, the situation was resolved - and the final permit approval was successfully completed. This company totally stands by their work!! Whatever the question, they provided the answer and solutions. Their customer service was consistently way above what I expected. The quality of the work was outstanding, down to the smallest details.
Description of Work
Run electricity from the main panel to a backyard shed. Included a short below-ground section, requiring concrete cutting, as well as putting a sub-panel on the shed..
Category
electrician
Hire Again?
Yes
Armen H.
5.0
12/05/2017
One prep day and one work day and it was wrapped up. They were accommodating to surprises that came up, like the rotted studs that needed replacement.
Description of Work
New 200A electrical panel
Category
electrician
Cost
$3,400
Hire Again?
Yes
Louis B.
4.0
10/17/2017
good. Sometimes hard to tell WHO we hired when the company goes by several names. One name in the Angies listing, another one on the service area map, a third on the truck. Did I really hire this firm?
Description of Work
install ceiling fan
Category
ceiling fans
Cost
$150
Hire Again?
Yes

Service Provider Response

Good morning [Member Name Removed], Dollens Electric did come out to do a job for you in early September. I went back to review our logos on the web. I do see the error on Google Maps as they have accidentally made a jobsite we did at The Running Shop and hops our cover photo which features their logo. Thank you for making us aware, we have made efforts to correct that error. I followed up with the logos on Angie's List . They do indeed match the ones on our website [Website Removed], shirts and side of trucks. We appreciate your positive feedback. It helps us a great deal to improve in all areas. Josephine
Sumedha S.
5.0
08/31/2017
Electrician was right on time, safely parked truck using safety cones and got right to work. No complaints.
Description of Work
We needed Pendent lights to be installed and the GGFCI outlet to be replaced.
Category
electrician, lighting
Hire Again?
Yes
Ellen U.
5.0
05/17/2017
Great! They charge point station has worked out perfect!
Description of Work
The team put in a charge point station for our Chevy Volt. The did an excellent job and I would definitely use them again!
Category
electrician
Hire Again?
Yes
GREGORY B.
5.0
04/07/2017
The service was provided quickly and efficiently. The work was done exactly as promised and they worked with us to determine exactly what we needed and where the electrical service should be placed. They went out of their way to minimize the work we needed to do in getting the conduit through a dry stack stone wall. Additionally, the employees were very polite and good natured. I don't expect electricians to make me laugh, but this was an added bonus.
Description of Work
We added GFCI electrical outlets and a switch to a post in the backyard.
Category
electrician
Cost
$1,500
Hire Again?
Yes

Service Provider Response

[Member Name Removed], Thank you very much for taking the time leave a review. We really appreciate the feed back.
James A.
4.0
03/31/2017
Summary: Seems like good work was done but for an extremely high price. For a single family home, main breaker kept tripping. Contacted Josephine in front desk and was told Jason would come out between 10AM-12PM. I called at around 8:30AM same day as service. Jason arrived a little bit after 10AM. Soon after he arrived, another helper arrived who he asked me to let in. The job: Replace main breaker (100AMP). He had an extra in his truck which he installed to replace. He had to remove a small amount of insulation around the meter in order to check BUS and meter contacts. They also borrowed one of my tools to put the ring back on the meter retainer. The Good: 1. Electrician seemed to know what he was doing 2. Had parts available in his truck 3. Issue was fixed. The Bad: 1. For less than 1 hour of work and for a cheap replacement part (breaker) I was charged $400.00 2. I was told by Josephine that the electrician would go over the hourly pricing once he arrived and diagnosed the issue (which was a $74 charge). 3. Next thing you know, a bill of over $400 was presented to me. 4. I asked for an itemized invoice but was not given one. When I asked why it was so much higher than I expected, the answer was not clear. The fact is that work touch time was less than 1 hour and he really didn't need a helper. Why was I charged $400 for 1 hour of easy work?
Description of Work
100AMP Breaker replacement for a single family home in Santa Clara.
Category
electrician
Cost
$400

Phone

Address

PO Box 730577

San Jose, CA 95173

Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 4:00 PM

Website

http://www.dollenselectric.com

Other Information

Services Not Offered

Plumbing, Pest removal

Payment options

Visa
MasterCard
American Express
Discover
Check
Licensed
Trade License Number
867376
Trade License Locale
California
Trade License Authority
California: Contractors
Trade License Expiration
11/30/2023
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We complete exterior work only (No need to enter home)
We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

Dollens Electric Corp is currently rated 4.7 overall out of 5.

Dollens Electric Corp is open:

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Dollens Electric Corp accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

No, Dollens Electric Corp does not offer free project estimates.

Yes, Dollens Electric Corp offers eco-friendly accreditations.

Yes, Dollens Electric Corp offers a 5% senior discount.

Yes, Dollens Electric Corp offers emergency services.

Yes, Dollens Electric Corp offers warranties.

Dollens Electric Corp offers the following services: Full service electrical, troubleshooting and repair, EV chargers and Solar Power