Appliance Repair Doctor

This was the worst, worst, worst experience ever. The short version is that I had a check up on my fridge by this company. The original repair person told me that I had a minor refrigerant leak but if I replaced the compressor it would run like new for another 10 years. I took him at his word, ordered the $2k part, and then they wouldn't call me back. Finally I got a live person (because now I had this part that I had paid for, I persisted). A different tech came out to "repair" and from that moment on the freezer has varied between +20 and -20 degrees. AGAIN they would not call me back. I called and went nuts on the operator who said he couldn't schedule me because he wasn't a scheduler, just a dispatch person. Then I FINALLY talked to a manager (supposedly) who was sending someone at the next possible date...several days later. That guy shows up and kind of scratches his head and says nothing seems to be wrong, he's going to consult with others and call me tomorrow...and of course NEVER called. I've had another service out and every replaceable part has now been replaced. This "appliance repair doctor" won't return calls, and now I'm buying a new fridge. THIS PLACE BROKE MY FRIDGE AND REFUSES TO COMMUNICATE. DO NOT USE THIS SERVICE!