XRF Research, Inc.

good

The team was very informative and responsive. On site they also answered any questions we had. The report came back quickly.

Project: Test or Evaluate Asbestos Risks

They were very fast and a cost effective solution to asbestos testing for us.

excellent

Was extremely difficult to get results of tests from Javier. Was told 3 times I would be sent email with results only after the 4th request explaining my frustration did I finally get my results by email, 1 week after the first date I was told I would have results. Because of the dliffuculty getting my results I have a hard time believing the lab used is competent. Guess that $450.00 was waisted and I will have to get another company to verify the results. Business is simple, just do what you say you are going to do.

Submit the work I needed done and received a phone call the next minute. They explained everything well, even sent a technician to my house that very day. The test results came back the following business day. Great company with fast results.

Test or evaluate asbestos

Ashley was very friendly and efficient when it came to answering any of my questions and scheduling the appointment. Adrian was the agent that came out to perform the asbestos testing and was friendly, professional and answered our questions and provided clear information. So glad we were referred to this company. Will definitely use again and refer to others! Customer service was prompt, informative and stayed in touch with us. Would rate a 10 if it was available to do so.

Quality, quick service. Friendly.

Excellent! Would recommend to anyone in the area! They answered my request right away, gave me all of the information I needed and were very flexible in scheduling the test. Prompt, professional test and report.

Very professional, 24 hours turnarounds on testing, competent and friendly staff starting on the top to actual inspector. You will not be unhappy with this company. They went out of the way in service for us. Fair price and good service. Thorough report an end product after complete testing.

We wish to give XRF Research, Inc. a 5-star rating for their superb testing of our condo for asbestos and moisture. Their arrivals, professionalism and report writing are top-level. A missed communication, on our part, resulted in a need for a second visit at no charge. Great service. Test results were returned in one day as promised. Additionally, they were pleasant to work with on a project.

Talked with them for two minutes and they were fast.

Ashley was my tech, she did a very thorough job,. And stayed with the project until she found where the problem was. Would recommend her to anyone !

Technician Ashley Allison was prompt, efficient, and friendly.

Positive experience. Rapid response and pleasant, knowledgable tech. Had a minor problem with Paypal but with Ashley's help the bill finally got paid.

the tech was very knowledgeable and easy to talk and work with. it was a very good experience.

Appreciated the follow up call with Ashley.

This was an outstanding experience from the first phone call when their estimate was half the price quoted by a competitor. They were able to take the sample the same day I called and gave me the completed analysis the next day. The best customer service ever.

Javier was very professional and explained the testing process clearly and thoroughly. The technician that came out to do the testing was equally informative and pleasant to work with. Scheduling was easy and we got the report we needed fairly quickly. Would highly recommend!

Exceptional service and timeliness!

They worked with our short schedule, great!