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About us
Get a stunning bathroom makeover from the bathroom remodeling contractor with more than 30 years of industry experience. Shugarman's Bath is proud to offer quality acrylic tubs, showers, and accessible solutions, all of which are backed by industry-leading warranties for as long as you own your home! You deserve the best for your home, and that’s exactly what you’ll get—with Shugarman's Bath as your bathroom remodeling contractor. Some bathroom remodeling companies cut costs by using inferior materials, but that’s never an option for us. We do what we can to keep our prices competitive—but never at the expense of quality. Work with us and enjoy an expertly installed, custom-fabricated tub or shower that will provide a lifetime of impressive performance!
Business highlights
Se habla espanol
Emergency services offered
5 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.47 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
Showing 1-7 of 7 reviews
Amit P.
Nov 2024
DO NOT fall for their lofty claims of providing exceptional services. Their sales rep would spend more than half hour boasting how great they are. Unfortunately our experience with them was horrible. We got a small guest bathroom remodeling done from them last month. Firstly, they did a shoddy job and left so much trash behind for us to clean up. They broke a part of the showerhead while installing and when they returned with a spare it was not up to the specifications we had asked. Then I called their service rep who promised that their worker will come and replace it in less than 24 hrs. It’s been over a week and nothing has been done. They would not even take my calls anymore. I should not have paid them whole amount before everything was completed. But would not want anyone else to go through the same ordeal we went through.
Response from Shugarman's Bath
"[Member Name Removed], Thank you for speaking with me directly. We regret the errors that led to a negative experience and appreciate your feedback as a valuable learning opportunity for our team. We apologize for any mess left behind; cleanliness is a key part of our process, and it’[Member Information Removed] disappointing that we fell short. Since our installer received a high rating for cleanliness on our close-out form, any additional details you could share would be helpful. Regarding the shower head issue, this was a combination of process breakdown and human error. The original diverter was defective, so we needed a replacement. When we returned, we found the hose length for your handheld was incorrect, requiring an additional trip. This non-standard item should have been anticipated. When you called on 10/29, the parts had just arrived—28 minutes before your call. We scheduled service for the next day, but mistakenly booked it for a different customer with a similar name, resulting in a no-show. Missing an appointment, especially after you set aside time for us, is a serious error. Normally, we close out services promptly, which would have caught this issue faster, but in this case, we missed that step, leading to a delay until Friday when you called. We apologize for the impression that we were avoiding your calls, which was never our intent. I’m glad to know that aside from this instance, you found our team responsive. We understand that you have decided not to proceed with the final part installation, but we remain committed to providing excellent service. Should you reconsider, we’d welcome the chance to make this right. Once again, we are very sorry for these oversights. This is not our standard, and we aim to improve from this experience. Sincerely, Joy Jewell General Manager"
Starren S.
Nov 2022
Shugarman's called us to follow up on the recent bath and shower remodeling project. When they learned about a small water leak, they contacted Mr. Jesus right away. They gave the water pipe top priority. Mr. Jesus came in the home, professional from the start. He looked at the problem and attacked the problem like a Heart Surgeon...went right to the heart of the problem and fixed it quickly. The work was done so fast (minor adjustment to the elbow pipe), I could not believe it. Mr. Jesus is the Greatest! It was a real pleasure having him in our home. God Bless you and your family. Thank you Shugarman's for standing by your work.
Tanya L.
Nov 2022
Shugarmans Bath… more like “Zen” Bath. They promised a low-stress process, and then very pleasantly surprised me, delivering the easiest home remodeling project I’ve ever done. The installers, Mike and Casey, took particular care to cover and protect my home so no dust went outside of the bathroom atea. They checked in with me routinely keeping me involved so I always felt confident with the progress that was being made. At the end of the job they cleaned up meticulously, leaving nothing that I had to clean up after them. Afterward, the only way I knew they were there was by the stunning new shower they left behind. I absolutely love my new bathroom and will be recommending Shugarmans Bath to all of my friends and clients.
Stephen J.
Nov 2022
Chreen was our installer and she was awesome! Her work was flawless, she was able to accommodate some fairly significant last minute customizations, she came prepared and on time and stayed late to get the job done. Several problems they couldn't have predicted came up and they took it in stride, worked together and quickly found solutions. She was very respectful of our home and left our home cleaner than it was when she arrived. I wouldn't hesitate to hire them again and have no desire to try my luck elsewhere. They even provided contacts for subcontractors they recommend to tackle the rest of the bathroom. Every part of this process was handled with efficiency and care, I can't recommend them enough!
Gary D.
May 2022
Both I and Shugarman's underestimated the extra time and money involved to obtain City of San Diego permits. I appreciate Shugarman's storing all of the components for 9 months while working through permitting. The quality of the finished product is great.
Garrett G.
Aug 2021
Was looking to re model my master bathroom as the shower tiles were eroding. Not only was the new install beautiful and worth the prices, but the experience with the team from choosing the design to installing the bathroom was genuinely amazing. All the staff were so friendly and accommodating. Could not recommend them enough!
Austin I.
Aug 2021
It was absolutely fantastic. The owner, Chase, provided a fantastic customer service. The guy was too exceptional.
Grace T.
Oct 2020
They provided a good bid and I liked their product.
Licensing
State Contractor License Requirements
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FAQ
Shugarman's Bath is currently rated 4.4 overall out of 5.
Shugarman's Bath accepts the following forms of payment: CreditCard
Yes, Shugarman's Bath offers free project estimates.
No, Shugarman's Bath does not offer eco-friendly accreditations.
No, Shugarman's Bath does not offer a senior discount.
Yes, Shugarman's Bath offers emergency services.
No, Shugarman's Bath does not offer warranties.