Point Loma Electric

Perfect job. The Point Loma crew led by Johnny were very professional friendly and skilled. The job was completed quickly on schedule as proposed. Pricing was fair and reasonable. Office scheduling people very top drawer communicators with text messages citing arrival times, photos of scheduled technicians. I highly recommend Point Loma Electric and Plumbing. This company sets a standard for service excellence. Best Regards, JD

Despite being highly rated I had a pretty bad experience. The technicians were generally on time and friendly. They assessed my bathtub as it was draining very slowly. They were unable to snake it. We ended up needing to enter another owners unit in the building to find an access point to the backside of my tub. It was determined that they would need to cut open my neighbors wall to gain access and replace the pipes. I was VERY CLEAR that since this was involving another unit and going into the main walls that I would need a detailed estimate for the HOA. A few days later I got the estimate. Literally no details at all. No mention of another unit or cutting into the walls. Just a picture of the pipe they would be using. I emailed the company and after the weekend they finally got around to the estimate on Tuesday. It was better but still missing some details. During their visit the technician had mentioned putting in a port in my bathroom to make access easier, not having to go into the other unit in the future. I asked to speak to the technician and he explained that this was no longer necessary. He had also mentioned that the pipe was very corroded on the initial visit. I asked if he thought there would be more repairs done if the pipe was too corroded once they gained entry. He said it was possible. Since this estimate was going to be reviewed by the HOA I asked if those details could please be added. He said that was fine. Two days later I got a call from the company stating I needed to schedule the work. I said I was waiting for one final revision of the estimate. They told me that there were not going to be anymore revisions. I told them that I had spoke to the technician and he said he would add a few details. I was told he would reach out to me later that day. Instead an hour later the company called me and said “We are no longer able to do this job. It sounds like Anderson Plumbing had been there before, we suggest you call them.” I know all calls are recorded so there is no disputing this. So basically I asked for too many details which seemed to annoy them? I’ve never heard of wanting too many details especially when another homeowners unit and HOA is involved in the repair. In a very matter of fact manor they denied performing the work without offering an explanation. It was very rude and extremely disrespectful let alone unprofessional. I’m sure they have done good work for other customers but I wanted to provide my experience. I’ve been a homeowner for over 20 years and never had an experience like this. If you want an estimate with no details and then when you request them have your job canceled then these are your people.

They're great! They come when they're supposed to. They do the work they're supposed to do. They're terrific! They do it well. They're friendly and professional.

It went well. Hector was knowledgeable and courteous, quick, efficient.

I was very frustrated looking for an electrician when mine retired. I actually made appointments with 3 different electricians and none of them followed through. Out of desperation, I tried Angie's List. They sent me five companies, I sent a request for a quote at the same time to all five. Within 5 minutes I got a call from Pt Loma Electric.....VERY IMPRESSIVE. Even more impressive they could send me an electrician first thing the next morning...this call was around 6 pm. I immediately scheduled an appointment and when the other electrical companies called I told them I already had someone. This morning I was blessed with Mike Murphy, your electrician. He is incredibly professional, nicely dressed and cleaned up everything as he was doing the work. I had multiple outlets replaced, a light fixture installed and a circuit in my breaker box replaced. I would highly recommend him for any job...he knows what he is doing. Kudos to your entire team, from the design of the Angie's List quick response to the wonderful woman who called me and Mike Murphy. Sooooo smooth!!! Lastly I am a Real Estate Broker and I often hire an electrician to do work on my clients homes that they are buying or selling. I have found my company....Pt Loma Electric....

Called Point Loma electric to come to my home because there was an issue with an electrical outlet. Made the appointment for 1/30/18 for the hours between the hours of 12 and 4pm. Well the next day I get a call to cancel the appointment for the 30th because the electrician was sick with the flu so the appointment was made for the 31 Jan 2018, between the hours of 8am and 12pm. Well I get a call at 11:07am telling me the electrician is on his way so I am thinking he’ll be here soon an hour and a half passes and he shows up like he just arrived on time. Needless to say I’m angry and irritated at this display of punctuality especially when this company already made a cancellation. So I tell this person what the issue is that there’s some sparking in this particular outlet. Well he opens the outlet explains there’s an issue with the wiring and the outlet needs to be replaced. I say ok what the cost going to be? (thinking to myself guy shows up late, his company cancelled an appointment so this may cost between $60 and $80) When this person said $177.00, I almost feinted from shock, when I told him bluntly I’m already ticked off (angry) because you showed up late you have the outlet taken apart and now you want to charge me $177.00. Well I guess he thought he was doing me a favor and because I was inconvenienced he knocked off $30 to bring the total to $147. I paid it and then this person had the audacity to try to **** more money from me because he said it may be advisable to replace the other outlets in my home, so to play along I said I have 12 outlets total. He quoted me a price $756 so $63 an outlet and he made it sound like I was getting a great deal, well the only deal I got was getting that person out of my home. So bottom line is Point Loma electric is in the the business of ripping poor people off and they have the audacity to be on the radio via the approved home pro show, so if you listen to that show, if you’re thinking about doing business with Point Loma electric, BUYER BEWARE!!!!!!!!!!!!

Very well, the tech was knowledgeable and helpful.

The Point Loma Team was fantastic! We had electrical issues that needed attention and a list of items that we wanted advice on. Charlie Holt, who is extremely knowledgeable, came out to go over the list; provided options and alternatives which were all accepted. He did not disappoint us. David and his team did an an outstanding job in doing the work! It took three days to complete this complex job. Everyone was timely, clean, and respectful of property. Nearly every room in this large 50 year old home was touched and we wanted additional outlets and lighting installed outside the home. Necessary damage to walls/ceilings were kept to a minimum. We could not be more please with the work. Clearly, Point Loma Electric is our go-to company for electrical needs. We may have paid for a Cadillac but got a Rolls Royce! Thank you!

I have a black mark on the side of my house wall and a hole on the side of my breaker box.

Charlie Holt and David were very efficient and professional. They did 6 hours of electrical work in our home. They were very focused and left everything clean. The company is now my go to, and I have already given their name to two of our relatives.

It took them 3-4 hours to complete the work. They were excellent.

Ramon did an excellent job replacing the outlet. He was efficient and professional.

Charlie came to my home and gave me an estimate for Whole Home QuiteCool fans. He was on time, polite, VERY knowledgeable, and thorough. He made the process very easy and now I have everything I need to make an educated decision about my purchase.

They were fast. It took about six hours. The owner is an expert, so I was lucky to get him to come out. It was a perfect installation. They had speed and were professional.

They did a good job and are very professional. They focus on older homes which was great for my situation. It's been hard for me to find a good electrician. I'm glad I found them and trust them in your home.

It took 4 weeks to get an appointment and he arrived 30 minutes after the 4 hr window. He parked in a waiting zone and arrived with only a clipboard. He said that since the existing can was fluorescent it would be $280 more than the $99 advertised! I hired someone else that did it for the $99 advertised on Angie's list. The listing said nothing of a fluorescent restriction. The owner called me and was unwilling to honor the deal that I bought so a refund was issued. Terrible dishonest company!

It went just fine. There was a little miscommunication from the person that did the workup because the technicians didn't have the dimmer for the bathroom on their list. But when they came back to install that, they came back to put a dimmer in the kitchen as well. Otherwise, the worksmanship was excellent. The technicians were very polite and professional, and did a good job cleaning up after themselves.

The receptionists scheduled the appointment, very polite and professional, and said they would contact us when the technicians were 1/2 hour out. This they did and the technicians showed up as the timer went off, very impressive. The technicians, Taylor and Trent, were very courteous and moved efficiently and were able to ask pertinent questions and answered all our questions in an understandable manner. They wrote up our bid, went over the permits, costs and material list twice, and we were satisfied that they were the people for our project.

the guy from Point Loma Electrical took one look at my incandescent recessed light fixture and stated it would need to be replaced with an LED fixture I have 16 other identical fixtures that work fine was not willing to troubleshoot or otherwise analyze now looking for another electrician, will never use Point Loma Electrical again thanks for nothing

Point Loma is my new GO TO electrician. They are professional, know what they are doing, communicate very well and are priced reasonably. When replacing multiple similar fixtures, they made sure the replacement looked good before doing multiples, even though this made them return to the store to get a different fixture on a fixed price contract. Very tidy, on time. In a market where a contractor can really cause problems, they are a great find.

Professional, Hard Working, Polite, Amazing. My wife and I can’t say enough great things about Point Loma Electric. From the time we talked to PLE’s dispatcher Erica, to the time Charlie and his team (David & Trent) left our house, we were in awe of their hard work and professionalism. On day one Charlie arrived on time, and did a complete diagnostic of our house (including attic, under the house, and almost every plug and switch) explaining in detail every problem that we should fix. He never pressured us into anything, and we felt comfortable proceeding with each new step. Charlie worked for eight hours the first day, restoring power to our home after a cut-rate hack charged us $1300 for doing pretty much nothing. The second day PLE’s team worked equally hard changing out old knob and tube wiring, installing can lights, new electrical outlets and switches, as well as making sure our electrical panel was safely wired. I could write pages on all the great work they did. Be advised, their quotes and prices are a bit higher than the competition, but in a world where a lot of people are just trying to make a quick dollar and don’t care about the customer, Point Loma Electric is worth every penny!!!

Had a room with no power. I friend and I spent 3 hours on Sunday trying to locate and fix the problem, with no luck (he and I are both pretty good repairing things around the house). Changed outlets and switches in the room to no avail. Called Point Loma Electric, and they had two technicians at the house within two hours of my call. The techs checked every switch and outlet and located the problem in another room that we had not checked, because everything in that room worked. Problem fixed, I'm happy.

They suck, I will never use them again. They've come to my home three times. The first time, they came to my home, maybe about the first part of July or June. They charged me $2000 something, it was to change one exhaust fan, add an exhaust fan and install a fan in my bedroom. When they came to install the exhaust fan, they didn't have the exhaust fans on their truck, they had to go pick them up. I was at Lowe's and I realize, "Those look like the same exhaust fans in my house." They were $33.51 each and they charged me $2000 something. Point Loma Electric also owns Bath Planet. So I talked to the Messrs. I went down there and I gave her pictures and I said, "I can't believe you guys charged me..." She was like, "Oh no, we would have never put those kind of fans in there." She did some research. She was to call me back. She said, "I'm embarrassed, we did do those fans. Usually we carry $100 fans on our truck." They scheduled an appointment to come and put the fans that should have been installed in my home. So they came to my home, they installed Panasonic fans, but they didn't change the ducts. They also were trying to sell me this thing called Quite Cool. It's an attic fan that sucks all the hot air out of your house. They wanted to charge me between $2400 and $3700. So I did some research and Quite Cool referred me this roofer. The roofer was between $700 to almost $1000 cheaper. The roofer put the Quite Cool in, but while he was up there, he says, "Whoever did your exhaust system, left the old exhaust fan in your attic and they did not change your ducts." So once again I'm contacting them. They came out to my house last week, they changed out the ducts because these are 4 inch Panasonic fans and the old exhaust fans were 3 inch ducts and even on HandymanHowTo.com it says, "You need to change out the ducts because you're not getting 79% of the air flow to the ducts." So I call them up. Taylor comes to my house to change out the ducts. He said one was done but the other wasn't. So I go up there to check to make sure that they're doing the right job. I'm up there and I don't realize that you're not supposed to step on your drywall. I fall through my bathroom ceiling. This is last Tuesday. I twist one leg, one leg goes through, I yell for my husband Jeff, he comes and runs upstairs and tells me to just let go and he catches me. But they still left the exhaust fan here at my house. The old exhaust fan that they were supposed to change out originally, they still didn't take out the stuffs. I will never ever use Point Loma Electric for anything, nothing. They're expensive, you don't get what you pay for. You've got to follow up on them. If I never would have had a roofer guy go up in the attic, I would have never known, never. They respond quickly.

Aside from the girl answering the phone sounding a little inexperienced (the work was at a rental property and I think the logistics of the who thing confused her) the experience was great. They were able to send a crew of two as soon was we could make arrangements to be at the location. They checked every single outlet, the connection to all appliances and the electrical box. The problem was diagnosed (a burnt out circuit breaker and some old wiring) and I was informed about the aluminum wiring throughout the home which can create some issues and the absence of GFIs in the bathrooms. For the circuit box the technician (Ramon - he was excellent) offered me three options but advised me that rebuilding the box was more cost-effective and that a new box was more than was needed. Since he was already here we arranged to have him add the GFIs to the locations where they were needed. They were professional, knowledgeable, efficient with their time, neat & tidy, and the final price was very reasonable. They also provided reasonable guarantees on their work. We are very satisfied with the work and the whole interaction from start to finish.

All correspondences with the company has been excellent. The office has been pleasant and helpful every time we've had to call them. They probably need to work on their courtesy calls for letting you know they are indeed coming out when they said they would, but I called prior just to make sure as one of the days I took a whole day off work when they were going to upgrade the panel and switch the old lines to the new ones. I would like to note that it was after hours that I called them and they still got back that night to confirm they'd be coming early the next day. All of the technicians were professional and courteous, including the lead, which was Charlie. He's come out each time the work was done and he has been very informative and thorough when answering questions, giving advice, and going over all the work that has or was going to be done. They've always been punctual and never missed an appointment and when new work was requested while they were here, it's always been slotted and the work has been done when they've said it was going to be. They even came on a Saturday to accommodate my work schedule. In the future we'll be landscaping our entire yard, including more electrical work and lighting and we'll definitely be using them again!