MD Cleaning Services

"The house was in terrible shape like never seen before. Which client didn't mentioned on phone conversation before getting a price. However, we decided to help the client like we always do for our clients. We kept price discussed on phone after finding the excessive dirtiness in the place. Obviously, this could not be done in one visit. On the second visit, the cleaning date was changed by the client so I did all efforts to fulfill her need for that specific day. Unfortunately, I had to move and rearrange schedule and communicated with the client properly without canceling service. This because she had family visits the next day or so. Then, on third visit 5 minutes away from her place she canceled the service. Life happens and unfortunately, I left the phone in one of the bags while driving from so far. So I couldn't communicate with this client on time to rearrange the scheduled appointment. I apologized! However, the client contacted me again near 1/2 hour later via text. Client texted me to talk all this negative stuff about us after canceling. After several texts, I told her to stop texting me. She ignored my request and continue to text me, looking for vengeance she tried mocking my words used in previous text message. Obviously, this is only done by someone angry and problematic."