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First Choice Maids

Founded 2007 • With Angi since June 2011

3.5

(10) Verified Reviews

Description

Additional Contact name - Mel Konians...

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Verified Reviews

A few reviews for this pro...
3.0

04/14/2015

I bought several groupons for this company over a year-long span. The first service was wonderful--easy contact, good work. In fact, the work done in the house is always good. It's how this company is run that's the problem. Communication is impossible. The man who is either the owner/administrator/manager is rude and a bit of a bully. You can never get them to call you back; they get the times wr...

Description of Work
General housecleaning

Category house cleaning

5.0

06/27/2014

It was very well done, very quick and complete. They were on time and everything, it was really good. It was extremely satisfying.

Description of Work
.

Category window cleaning

1.0

08/05/2013

For the most part, the cleaning went well. Dealing with the administration was very difficult. Originally it went well, but they stopped returning phone calls and responding to emails. You can only make appointments through the website, which didn't always work. I had a couple of appointments with them that went badly, which they worked hard to correct, and the next few appointments went well, so ...

Description of Work
I hired them to clean.

Category house cleaning

Service Provider Response

THIS is the response we emailed her: (member name removed), your place is filled top to bottom with extra items and it becomes an ORGANIZATION clean every time we are there. It's difficult and laborious for the ladies to work in that type of ambiance. We have an organization fee that we must pass on in locations such as your. It is our internal charge, and we reserve the right to charge this fee w...
5.0

04/02/2013

The ladies called ahead of time to let me know they were on their way. They started right in as soon as they got here. This was a coupon offer, at a huge discount off their normal price. Their website lists all the wonderful things they clean, from floor to ceiling. Before they left, the ladies told me they were done. They did everything I asked, except they left dust and cob-webs on the bottom of...

Description of Work
Cleaned bathroom and guest bedroom.

Category house cleaning

1.0

08/16/2012

They are very unprofessional and did a terrible job- actually the short list I had for her to do in my small place was not even done. We look forward to a 100% service satisfaction guaranteed is their motto-this alone is false advertising. If he sent someone ELSE in to do the job that had professional products and had experience that would be fine but the owner wanted to give me a discount to have...

Description of Work
I purchased a deal for $59 (with a $158 value) that was for 3 hours of cleaning services. The company is known as First Choice Maids but also goes by Pacifica Cleaning Group.

Category house cleaning,floor cleaning

Service Provider Response

Pacifica CLEANING Group replied on 08-17-2012 We sent a manager over. We send the maid back for an additional 2 hours. 5 total hours for the price of three, and those three hours were promotion priced at $59.00. When the manager arrived, he noted an IMMACULATE home with a room full of old items which we did not clean. There was hardly any room to walk in the restroom due to excessive items stacked...

    Services Offered

    Home cleaning, Small and large appliance exterior, microwave, floor sweeping and polishing, damp mopping, carpet steam clean and shampoo, rug, vacuuming and high power steam, window cleaning, mirrors, showers, furniture dusted, ceiling fans, light fixtures, baseboard, drapery, shutters & mini-blinds, pressure wash clean backyard and driveway.

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Payment Options
    Visa, MasterCard, American Express, Discover, Check, PayPal
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Ask for details