Comfort Air Zone Heating & Air Conditioning

I needed help with a heater that was not working and wanted to be sure our air conditioners were ready for the summer. I checked on Google and found Comfort Air Zone. Ara came by and after a discussion; we decided to have them install a new heater and two new air conditioners. It was all installed today. They were here on time. Ara called the day before to confirm the appointment. There was a crew of three, plus Ara, the Field Supervisor, came by to inspect how the work was being done and to answer any questions I had. They did a great job and left everything "white glove clean." We now have units that are far more efficient than our previous ones and all for a reasonable price. I would highly recommend Comfort Air Zone to anyone with HVAC issues.

I was referred to comfort air zone by a neighbor who had his ductless ac system instilled by them 2 years ago. They did a great job installing the outdoor /indoor units and it wasn't an easy task since i live in a 2 story condominium. The product is the best ever for cooling and heating...If I ever need something like this again I would buy another one.....It cost a little more then a normal air conditioner/heater but is well worth the price.

The technician showed up at the time arranged and was very professional. The trouble shooting was quick both for the heater and the a/c unit. I would recommend their services.

The provider does not seem to know the state laws. I later found out that a new air conditioner requires a permit, it is a CA state law, and the new system needs to be tested for leaks by an independent testing company. If I had used this provider, the initial cost would have been lower but I could have been fined or could have been required to remove the new AC for doing it improperly.

They were prompt. They started as soon as I approved the estimate. They even took care of a project I had at my home that was not even their job.

Ara is the nicest repair man I have ever met. He diagnosed the problem. I told him I could replace it myself and offered him money for the service call. He refused my money and told me if I had a hard time with the wires to call him. Just a super nice guy. I kept his card and would not hesitate to use him again. Thanks Ara.

Very successful replacement of our heater at a moment when we were desperate for heat. The company saved us money with their sensible recommendations; and helped us solve the problem of a wrongly placed thermostat. They came the same evening that I contacted them. Our heating system has worked very well since. Nothing negative to say.

Ara came, checked it out, discovered a cracked surface ignitor, assumed that was the issue and replaced it. Whole service call took 20 minutes. ($180 for a 20 minute service call and a $30 part? No thanks) Unit worked again for a few hours, then quit. He came back, could no diagnose the problem and said I needed a new furnace at a cost of around $3k. I said no thanks and we called another person. That person came and fixed my unit (checking EVERYTHING) for $550. A little bit more enthusiasm to diagnose a problem, prior to just assuming I needed a new one at such great cost to me would have been appreciated. While I understand I did need a new Surface Ignitor, this company should not have charged that much for that small service, and they then should have tried to diagnose the problem much harder after failing to fix the problem.

They were timely, the technician that came out did a nice job and was extremely courteous. He was quite professional, knowledgeable and willing to answer any questions we had. I would certainly recommend them.

As noted, all went smoothly and everything was to our satisfaction. Pricing was higher because we opted for a high end, quieter, slimmer profile Carrier air conditioning unit.

They are very courteous when they were there working. They showed up on time. They cleaned up everything when they were done. They kept their feet clean when they came into the house.

Great job. Very fast. Very professional. Surveyed old unit: was beyond repair. Recommended new 2-ton Goodman. Gave senior discount of 10% off, ordered unit and was installed the next day in a few hours.

On time, in and out quickly. House was a recent purchase and he reassured me about the quality of the furnace and its state of good repair.

They were extremely reliable and responsive. I called them one day and they came out the next and accepted the job. They were a pleasure to work with. They didn t try to over charge me at all and the units are great. Overall it was a good installation.

I called All Residential Air yesterday to ask them to check out our air conditioner which didn't seem to be cooling as efficiently as it has in the past. Alan called to see if I was available earlier than our agreed on appointment time, which I was. He was friendly and professional, and took care of the problem...I feel a difference already and he just left two hours ago. He also checked our other unit which he said was fine.

He came out late at night for a repair and let me know I needed a new unit, we signed a contract, I paid him $2,600 and he left. Two employees came out the next afternoon and installed the new unit. Unfortunately, they did not realize I had only propane as I had told the guy from the previous evening. They did not complete a conversion. The next morning when the heater was turned on my tenants suffered from carbon monoxide poisoning, fortunately only mild headaches resulted. That evening a third technician came out and did the conversion. The original salesman said it was not posted on the 40 year old furnace that it was propane. I did tell him the night before. And I told him many homes in the country do not have natural gas and it's his job to ask or know that. No paperwork, manuals or warranty information were left for the new furnace, I have requested those along with a copy of our contract and they should be mailed to me.

ALLEN FIRST CAME OUT AND CHECKED THE HEATER WITHIN 24 HOURS OF MY CALL. OUR HEATER WAS OVER 35 YEARS OLD AND NEEDED TO BE REMOVED. HIS CREW WAS VERY PROMPT AND POLITE AND EFFICIENT. THEY LAID OUT COVERS AND BAGGED UP ALL THE MATERIALS FROM THE OLD HEATER. THEY WERE DONE IN JUST A COUPLE OF HOURS.

The technician was very thorough when cleaning the unit and also cleaned the original floor unit which was extremely dirty. He checked the vent on my roof to make sure it was clear.

Punctual and courteous. Price reasonable.

He came out the next day and was a very nice gentleman.

The worker was on time, well-educated about A/C units. He checked out the unit, came back and told me what needed to be done, how much it would be, and then performed the work. All work was performed very quickly.

The field supervisor called me back exactly as promised. (When other A/C companies kept me on hold for over 30 min. and then did not call back at all) Gave me an estimate for replacing entire unit that was less then the other company quoted for replacing just the condenser. The work was done within the week (when the other company quoted 3 weeks) and workers arrived on time ready to go to work. They finished in a couple of hours and turned on the unit. The A/C has been in use for the past week and is keeping our home cooled...We are very happy with everything this company did for us and would recommend them to our friends...Sincerely, jk

Although our a/c needed repair during the height of our recent heat wave, I was pleasantly surprised at the quick response I received from All Residential Air. Within two days of my phone call, they were here to do the diagnostic. A couple days later, the blower was replaced and we were able to use the air conditioner. (Another company wanted us to wait for 3 weeks just to diagnose the problem!) Allen, the tech for our job, was prompt, efficient, professional and courteous. I was very impressed and have recommended him to others.

In the middle of a protracted heat wave my AC went out. News reports indicated air conditioner company's were swamped with calls. I had to try so I went to Angie's list and called All Residential Air. I got a return call from them that evening. Long story short, the next day a repairman showed up (on time) and repaired my AC. Even though he had a heavy work load that day he took the time to do the job right. I was very impressed by the company and their employes attention to detail.

He gave me a quote on a replacement for my aged condenser without trying to sell me more than I needed. I was impressed with the honest and helpful visit on short notice.