Comfort Air Zone Heating & Air Conditioning

About us

Family owned. No sub contractors. Free service call*. No extra charge for weekends and holidays. Fast emergency service.

Business highlights

Emergency services offered
31 years of experience

Services we offer

Offers residential only heating and air conditioning new installation services & repairs.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.830 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
3%
1
0%
Showing 1-25 of 30 reviews
Amelia H.
May 2017
5.0
Yes, I recommend this pro
$6,950
I needed help with a heater that was not working and wanted to be sure our air conditioners were ready for the summer. I checked on Google and found Comfort Air Zone. Ara came by and after a discussion; we decided to have them install a new heater and two new air conditioners. It was all installed today. They were here on time. Ara called the day before to confirm the appointment. There was a crew of three, plus Ara, the Field Supervisor, came by to inspect how the work was being done and to answer any questions I had. They did a great job and left everything "white glove clean." We now have units that are far more efficient than our previous ones and all for a reasonable price. I would highly recommend Comfort Air Zone to anyone with HVAC issues.

Linda S.
Apr 2017
5.0
Yes, I recommend this pro
$5,000
I was referred to comfort air zone by a neighbor who had his ductless ac system instilled by them 2 years ago. They did a great job installing the outdoor /indoor units and it wasn't an easy task since i live in a 2 story condominium. The product is the best ever for cooling and heating...If I ever need something like this again I would buy another one.....It cost a little more then a normal air conditioner/heater but is well worth the price.

Artun K.
Jan 2017
5.0
Yes, I recommend this pro
The technician showed up at the time arranged and was very professional. The trouble shooting was quick both for the heater and the a/c unit. I would recommend their services.

Ana P.
Jul 2014
3.0
$4,000
The provider does not seem to know the state laws. I later found out that a new air conditioner requires a permit, it is a CA state law, and the new system needs to be tested for leaks by an independent testing company. If I had used this provider, the initial cost would have been lower but I could have been fined or could have been required to remove the new AC for doing it improperly.

Emily D.
Jan 2014
5.0
Yes, I recommend this pro
$5,950
They were prompt. They started as soon as I approved the estimate. They even took care of a project I had at my home that was not even their job.

Nancy W.
Sep 2012
5.0
Yes, I recommend this pro
$4,000
Excellent from all perspectives!

Jon V.
Aug 2011
5.0
Yes, I recommend this pro
Ara is the nicest repair man I have ever met. He diagnosed the problem. I told him I could replace it myself and offered him money for the service call. He refused my money and told me if I had a hard time with the wires to call him. Just a super nice guy. I kept his card and would not hesitate to use him again. Thanks Ara.

Penelope W.
Jul 2011
5.0
Yes, I recommend this pro
$2,850
Very successful replacement of our heater at a moment when we were desperate for heat. The company saved us money with their sensible recommendations; and helped us solve the problem of a wrongly placed thermostat. They came the same evening that I contacted them. Our heating system has worked very well since. Nothing negative to say.

Andrew S.
Jan 2011
4.0
$180
Ara came, checked it out, discovered a cracked surface ignitor, assumed that was the issue and replaced it. Whole service call took 20 minutes. ($180 for a 20 minute service call and a $30 part? No thanks) Unit worked again for a few hours, then quit. He came back, could no diagnose the problem and said I needed a new furnace at a cost of around $3k. I said no thanks and we called another person. That person came and fixed my unit (checking EVERYTHING) for $550. A little bit more enthusiasm to diagnose a problem, prior to just assuming I needed a new one at such great cost to me would have been appreciated. While I understand I did need a new Surface Ignitor, this company should not have charged that much for that small service, and they then should have tried to diagnose the problem much harder after failing to fix the problem.
Response from Comfort Air Zone Heating & Air Conditioning

"The Member Called me on a very cold day at 9am. As busy as we were I scheduled him for 12pm to check out his heater. Came out and found the heater doing its initial cycle but igniter was not coming on. I checked the igniter and found it to be cracked and showed it to the Member and gave him a price to replace it. He visually checked the igniter and confirmed that it was cracked. I replaced it and heater started working, I waited and checked to make sure the heater did its full cycle 3 times, All was OK. That same evening His wife called about 10pm and said the heater not working again. I came out the next day at 7am, This time I found that the igniter is doing its job but going off on the pressure switch, One possibility would be the vent is to long and possibly clogged with dirt and/or collapsed vent cap, We needed to go on the 2nd story Roof to check the vent cap make sure its not collapsed and inspect the vent. His wife had to go to work, so i made schedule for one of our technician to come out and check to vent cap and the vent. Around 1pm I sent one of my technicians to go on the roof and visually check the cap and vent. He said its not collapsed and the vent is clean, but I still informed him to replace the cap anyways. All this No Charge to customer. The pressure switch was still shutting the furnace down after all that. That pressure switch was replaced 1 year prior by another company. So I called Andrew and told him to CALL another company and get 2nd opinion, to see if they can find the problem and mentioned to him that i will fully refund the cost of the igniter during the conversation, because I don't feel right charging for something that does not fix the problem even though the initial problem was solved, the igniter was cracked. That's when he asked "since this heater is old how much will it cost to replace it" thats when i gave him a price for a new heater. I never said he needed a new heater. The furnace had multiply problems and was not used for a long time. Yes initial problem was the igniter, i would suggest for him to call 5 companies and he will see that they charge anywhere from $150-$300 for that igniter and installation. We made 3 trips, A refund was offered and 2nd opinion was mentioned. We went out of our way to get it right for this customer. Thank you Andrew for this wonderful report!"


Larry K.
Dec 2010
5.0
Yes, I recommend this pro
$475
They were timely, the technician that came out did a nice job and was extremely courteous. He was quite professional, knowledgeable and willing to answer any questions we had. I would certainly recommend them.

Cathy W.
Nov 2010
5.0
Yes, I recommend this pro
$4,000
As noted, all went smoothly and everything was to our satisfaction. Pricing was higher because we opted for a high end, quieter, slimmer profile Carrier air conditioning unit.

Nazli R.
Jul 2008
5.0
Yes, I recommend this pro
$300
They are very courteous when they were there working. They showed up on time. They cleaned up everything when they were done. They kept their feet clean when they came into the house.

STEVE J.
May 2008
5.0
Yes, I recommend this pro
$3,150
Great job. Very fast. Very professional. Surveyed old unit: was beyond repair. Recommended new 2-ton Goodman. Gave senior discount of 10% off, ordered unit and was installed the next day in a few hours.

Paul S.
Dec 2007
5.0
Yes, I recommend this pro
$70
On time, in and out quickly. House was a recent purchase and he reassured me about the quality of the furnace and its state of good repair.

JEAN M.
Sep 2007
5.0
Yes, I recommend this pro
$6,000
They were extremely reliable and responsive. I called them one day and they came out the next and accepted the job. They were a pleasure to work with. They didn t try to over charge me at all and the units are great. Overall it was a good installation.

Amy M.
Aug 2007
5.0
Yes, I recommend this pro
$312
I called All Residential Air yesterday to ask them to check out our air conditioner which didn't seem to be cooling as efficiently as it has in the past. Alan called to see if I was available earlier than our agreed on appointment time, which I was. He was friendly and professional, and took care of the problem...I feel a difference already and he just left two hours ago. He also checked our other unit which he said was fine.

ELYCE E.
Feb 2007
2.0
$2,625
He came out late at night for a repair and let me know I needed a new unit, we signed a contract, I paid him $2,600 and he left. Two employees came out the next afternoon and installed the new unit. Unfortunately, they did not realize I had only propane as I had told the guy from the previous evening. They did not complete a conversion. The next morning when the heater was turned on my tenants suffered from carbon monoxide poisoning, fortunately only mild headaches resulted. That evening a third technician came out and did the conversion. The original salesman said it was not posted on the 40 year old furnace that it was propane. I did tell him the night before. And I told him many homes in the country do not have natural gas and it's his job to ask or know that. No paperwork, manuals or warranty information were left for the new furnace, I have requested those along with a copy of our contract and they should be mailed to me.
Response from Comfort Air Zone Heating & Air Conditioning

"HERE IS THE TRUTH TO WHAT HAPPENED (THE NONE EXAGGERATED VERSION). 1. I'M NOT A SALESMAN, I'M THE OWNER OF THE COMPANY. 2. I WAS THERE WITHIN 2 HRS AND A CREW WAS WAS OUT THE NEXT MORNING AND THE CONVERSION WAS DONE THAT SAME EVE BUT SHE STILL GAVE US *C* FOR RESPONSIVENESS AND *B* FOR PUNCTUALITY. 3. YOU CAN'T GET CO POISONING, ALL NEW HEATERS ARE SEALED INTERNALLY AND THERE IS A MOTOR THAT FORCES ALL FUMES OUT THROUGH THE FLEW VENT, NO WAY FOR IT TO ENTER THE HOUSE. NOT ONCE MEMBER MENTIONED PROPANE. 4. THE TENANT CALLED US AFTER THE HEATER WAS INSTALLED AND SAID THAT A DIFFERENT SMELL WAS COMING FROM THE FLEW VENT OUTSIDE THE HOUSE AND THAT'S WHEN SHE SAID THERE IS NO NATURAL GAS IN THE HOUSE, NOT ONCE MENTIONED HEADACHES AND WAS NOT UPSET AT ALL, THE HEATER WAS ONLY IN USE FOR LESS THAN AN HOUR. 5. I SENT OUT A TECH THAT SAME EVE. TO CONVERT TO PROPANE. 6. A CONVERSION USUALLY COSTS $350, BUT NO CHARGE TO CUSTOMER. 7. A COPY OF THE INVOICE WAS LEFT WITH THIS MEMBER, AND ALL WARRANTY PAPERS WITH TENANT, BUT I DELIVERED NEW COPIES IN PERSON, NOW MEMBER SHOULD HAVE 2 SETS. 8. SHE SAYS THAT WE CHARGED HER TO MUCH, WHEN SHE HAD A QUOTE FOR $1000 MORE FROM ANOTHER COMPANY, BUT SHE STILL GAVE US *B* FOR PRICE. 9. THE TENANT WAS VERY HAPPY WITH OUR CO. AND SERVICE. 10. MEMBER AND TENANT WERE NOT IN GOOD TERMS, NO COMMUNICATION. WE GAVE THIS CUSTOMER THE BEST SERVICE POSSIBLE. OUR SERVICE AND QUALITY OF WORK HAS NOT CHANGED. THANK YOU, ALLEN (OWNER)"


ROBERT S.
Jan 2007
5.0
Yes, I recommend this pro
$2,500
ALLEN FIRST CAME OUT AND CHECKED THE HEATER WITHIN 24 HOURS OF MY CALL. OUR HEATER WAS OVER 35 YEARS OLD AND NEEDED TO BE REMOVED. HIS CREW WAS VERY PROMPT AND POLITE AND EFFICIENT. THEY LAID OUT COVERS AND BAGGED UP ALL THE MATERIALS FROM THE OLD HEATER. THEY WERE DONE IN JUST A COUPLE OF HOURS.

KIMBERLY H.
Dec 2006
4.0
Yes, I recommend this pro
$275
The technician was very thorough when cleaning the unit and also cleaned the original floor unit which was extremely dirty. He checked the vent on my roof to make sure it was clear.

MICHAEL C.
Oct 2006
5.0
Yes, I recommend this pro
$90
Punctual and courteous. Price reasonable.

FRANCES M.
Sep 2006
5.0
Yes, I recommend this pro
$95
He came out the next day and was a very nice gentleman.

KRISTEN Z.
Aug 2006
5.0
Yes, I recommend this pro
$200
The worker was on time, well-educated about A/C units. He checked out the unit, came back and told me what needed to be done, how much it would be, and then performed the work. All work was performed very quickly.

JUDITH K.
Aug 2006
5.0
Yes, I recommend this pro
$3,750
The field supervisor called me back exactly as promised. (When other A/C companies kept me on hold for over 30 min. and then did not call back at all) Gave me an estimate for replacing entire unit that was less then the other company quoted for replacing just the condenser. The work was done within the week (when the other company quoted 3 weeks) and workers arrived on time ready to go to work. They finished in a couple of hours and turned on the unit. The A/C has been in use for the past week and is keeping our home cooled...We are very happy with everything this company did for us and would recommend them to our friends...Sincerely, jk

CYNTHIA W.
Aug 2006
5.0
Yes, I recommend this pro
$690
Although our a/c needed repair during the height of our recent heat wave, I was pleasantly surprised at the quick response I received from All Residential Air. Within two days of my phone call, they were here to do the diagnostic. A couple days later, the blower was replaced and we were able to use the air conditioner. (Another company wanted us to wait for 3 weeks just to diagnose the problem!) Allen, the tech for our job, was prompt, efficient, professional and courteous. I was very impressed and have recommended him to others.

RONALD G.
Jul 2006
5.0
Yes, I recommend this pro
$375
In the middle of a protracted heat wave my AC went out. News reports indicated air conditioner company's were swamped with calls. I had to try so I went to Angie's list and called All Residential Air. I got a return call from them that evening. Long story short, the next day a repairman showed up (on time) and repaired my AC. Even though he had a heavy work load that day he took the time to do the job right. I was very impressed by the company and their employes attention to detail.
Showing 1-25 of 30

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Comfort Air Zone Heating & Air Conditioning is currently rated 4.8 overall out of 5.
Comfort Air Zone Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Comfort Air Zone Heating & Air Conditioning offers free project estimates.
No, Comfort Air Zone Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Comfort Air Zone Heating & Air Conditioning does not offer a senior discount.
Yes, Comfort Air Zone Heating & Air Conditioning offers emergency services.
No, Comfort Air Zone Heating & Air Conditioning does not offer warranties.

Contact Information

5663 Balboa Ave, # 457, San Diego, CA 92111

Share project details to get started.