BEAR FENCE

It didn't. George called me twice to reschedule. I told him that it was okay. I understood that he was busy. When I did not hear back from him, I called again. He apologized again and said that his brother would come the next morning. Well, never happened. So, as far as I am concerned, I would NEVER hire this company nor would I refer them to anyone! Very poor customer service.

Excellent. Jeremy and crew are professionals. Fence looks great and is very well built/installed. They went the extra mile with this fence. Communication was excellent and everyone was thorough, responsible, and affable.

finished project in one day

It went quite good. The fence looks great. We are very pleased.

Bear Fence just completed a very challenging wood fence install including two gates at my home in La Mesa and I couldn't be more satisfied. Jeremy came out for the estimate on time, and very knowledgeable. He immediately gave me the piece of mind that I was in good hands with Bear Fence Co. Juan, the project foreman did a phenomenal job. He was super professional, paid amazing attention to detail, and was polite and courteous. He took so much pride in his work, and you could tell his main concern was my level of satisfaction every step of the way. They left the job site cleaner than when they started, and followed through on every promise. I've dealt with a few other fence contractors, and these guys blew the competition out of the water. I'm a big-time perfectionist and couldn't find one thing to even question. I highly recommend Bear Fence to anyone looking for fence or gate work.

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This review is just for the first impression and no services were provided to us.  I first contacted Bear Fence last month to have someone come out and give us estimate on our fence. We scheduled an appointment for October so a week before my appointment, I called the office to confirm the appointment.  I called on Wednesday and the receptionist told me that she will have someone call me back to confirm since she does not schedule his appointment.  Friday came, no one called me back so I contacted their office again and the receptionist said "here is his cell phone number just call him yourself" Why? WHY do I need to call him myself? Aren't you suppose to provide service? I guess they don't know what that means.....Monday came....no one call me back so I feel like I've had enough of their non existent service that I called their office and just cancel the entire appointment altogether.
DO NOT USE BEAR FENCE....

After at least two weeks waiting for the estimate, it never showed up.  Then I sent them an email asking about the estimate.  Here is what occurred.
ME - 8/6/2015
I had you come to my home to quote a side fence over two weeks ago. I was promised a quote by the end of the week via email. Nothing yet. Don't you want the job? You are wasting my time. Get it to me. A very bad review is pending.
BEAR FENCE INC - 8/6/2015
Hi *** I am sorry about this. I thought I sent you the quote but I can't seem to find it nor can I find my notes from your property. If you're still interested, I would like to come by and re-measure your fence. I can be reached at <phone provided> or email <email provided>
ME - 8/6/2015
This is not acceptable. I took time off from work to spend time here so I could be here for you during business hours. That time is now lost to me. This is highly disappointing also because my neighbor and others have highly rated you and recommended you. I'm going to have to go find a different option and waste more time finding quotes.
BEAR FENCE INC - 8/7/2015
I understand and I am really sorry. If you change your mind and you still need an estimate please let me know.
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At least he was pleasant throughout, even in my frustration.  This at least shows a reasonable level of professionalism.
Bear Fence did my neighbor's fence years ago, and it is a very nicely done job.  It's just I wasted a half a day off work to accommodate his estimating schedule, and he lost the work on my job.

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I elected not to us them because of their sloppy customer service. I have seen their fences around the area and they do a nice job installing, but their estimator was to sloppy for my liking, gave me short, curt answers to my questions, and was in a hurry to get in and out of my yard, like he had better places to be.

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We used Bear fence to install vinyl replacement fencing around our backyard in 2010. They did a good job and thus had them return to install another gate on the side of the yard with older fencing. They installed solar fence posts which looked good for about a year and then the lights fixtures kept dying. I had Brad from Eco Greenscape hard wire the lights w/ a timer box and the compliments are bountiful from company and neighbors that visit my house.

They are a bit pricey compared to what other friends have said from other prices paid to contractors.

I have contracted Bear Fence over 14 years many times for several of my properties in San Diego county, plus I have referred him to at least 10 friends for work. He has done three projects at our current home plus a privacy driveway gate recently. NOW- here is the kicker- This is not our first time contracting Bear Fence- it would have been #6 plus referred business to them and our actual company fence- so for this project, we are adding to our driveway fence. Original estimate given was INCREASED with less wood fence? Written estimate for Paint for 139' wood was $600 both sides-changed to 95' wood fence was $840? REALLY? We added 38' Vinyl to estimate and paint cost on wood INCREASED for less wood fence. HOW? 38' LESS WOOD FENCE COSTS $240 MORE than for entire 139' wood fence... and he does not see the problem? PLUS we were going to PAY more for the entire fence due to adding 38' of VINYL fence, and removing 38' of wood... paint/stain the wood and the price of it went up? The cost for the paint/stain on both sides at most should have been $500 not $840 since for 139' of wood fence it was written as $600 paint/stain. WHAT are they trying to do? No wonder in two weeks they went to a B rating from an A rating. And he is less responsive than he has been in years... the last 14 years I have dealt with Bear Fence with all projects. GUESS we are moving on to someone more attentive and less expensive who HOLDS to the BIDS they give and not rape us. SO DISAPPOINTED and embarrassed because I raved about Bear Fence to my neighbors and the neighbor was NOT impressed with him or his bid at all... not at all. This sucks and was a bad experience and he blamed and quot;the painter.and quot; Well, when you quote me $600 for 139' of wood fence paint/stain both sides, then 101' wood fence should be less, not $240 more. WHAT A BAIT and SWITCH/SWAP. P***** me off... because we have given them so much work and five neighbors fencing as referrals... why screw with a good customer? YOU LOST US.

They were here when they said they would be here. Their clean up was great. They were very mindful of all of our plants when they were working. What was really great is that we were mowing and put a rock through the fence and they came out and replaced it for free. Jeremy Blackburn, the sales rep, did a really great job. Trustworthy and an honest guy.

they did a great job.
set expectations/price/timelines appropriately.

The gentleman was very nice. He did not seem particularly enthusiastic -- everyone can have an off day. I had read good things about Bear Fence, but sadly, my entire experience was rather underwhelming.
I ended up going with Alpine Fence and it was a great choice.

We used Bear Fence to put up a glass wall on our deck over a year ago. We were having trouble picking out a color for the supports to match the deck and Chris Finlay, the owner, suggested one and had a sample made to show us. It was perfect. We found Chris and his employees very pleasant to work with. There was a little problem with one of the supports recently and Chris himself came out and fixed it for nothing. He really stands behind his work.

Very well on the fence part, the trash enclsosures are good products but it did take some time from sign of contract to installation, due to fabricating the material and getting it installed.

Overall, the experience was great! They got the job done very quickly.

We were happy with the work and materials, overall. The job was completed in one day. The price was not cheap, but it was within the ballpark of other bids and was slightly less than some bids.
The crew didn't clean up well after the work: someone left a small pile of not-quite-dry paint--remains from a paint container--in a puddle on the ground in our front yard. They also left a few fragments and pieces of debris from the old, wooden fence strewn around. Some concrete blocks that we had previously placed along the edge of the wooden fence were left in disarray in the same area. Apparently, the supervisor didn't check the area before they left! We didn't notice this mess initially, as the discarded materials were tossed under some tree branches, a short distance from the actual fence. However, we noticed it within the next day or so--as did our neighbors, whose property connects with that area of our property! We cleaned up the area immediately rather than phoning for someone from Bear Fence Co. to come out.
There were a couple of adjustments needed within a week or two after the project was finished. (1) One gate latch was binding (not opening) and (2) the placement of a row of fencing was not quite symmetrical within its space, leaving a larger open space on one side than on the other. Jeff Behr came out promptly to make the adjustments, and we were satisfied with the and quot;fixes.and quot; Jeff's attitude was gracious and helpful.

We ended up not using them but would request quotes from them in the future - very professional and responsive.

The fence looks good, but the problem is below ground level where the posts are rotting out -- one by one. Shoddy workmanship and/or materials have made Bear Fencing an inferior company to use for fencing. A good company would stand behind its work and work with the property owner for an amiable solution.

Great experience. Huge team came and knocked it out in one day. Fence perfectly level. Posts dug real deep. Gate uses metal pull cord which is nice. These guys have definitely refined their practices over the years and are very professional. I used them many years ago and they did a great job then as well.