ARS / Rescue Rooter San Diego Heating & Air Conditioning

Technician Ed was fantastic! If all of your technicians are if this caliber, your company will do well!

Hercules was a real pro - easy going, detail-oriented, complete in work process, informative and polite throughout the entire. The support team was equally professional and competent, and they put in a long day to get the job done right the first time. HIGHLY recommended.

He did an excellent job.

Professional and courteous. Only one very small regret: I ended up paying an extra $90 to buy a pipe-cleaning product that only his company sold. My choice entirely, but I probably could have purchased something similar for much less.

Our technician was on time and very professional. The job ended up being more difficult than expected but he wouldn't give up and did a great job. The price didn't increase even though he had to work longer. We would definitely use Rescue Rooter again.

Rescue Rooter was very professional in dealing with the water leak. Had the parts with them, and completed the repair quickly.

Great company ethics weekend work did not cost extra. I was quoted a starting price over the phone for an easy access drain clog clearance. Once the technician saw the job the price did not change. Great job guys.

Charged me $436 for a shower stem and less than 2 hours of work. Shower stem was $60 including shipping, so labor was close to $190/ hour. Way too expensive. You can find plumbers of equal quality for much less money.

Fast service

Prompt. They were able to come in on Sunday if I needed them to, but it wasn’t an emergency and we got the work done the next day.

They offer a great service

couldnt get ahold of them for 3 days made reservation on fri day didnt see till sunthey reschuleingthey cept calling for delay. very busy probably need more people but was worth the wait. explained the problem showed me the problem diego was great. fast and fair

They did a great job and I truly appreciate it.

Matt is an excellent professional . He is very knowledgeable about fixtures and installation standards. Great choice when you want the job done right. The office struggled a bit with scheduling and there has not been any personal follow up since the completion of the work. More product and installation information available in print or online would enhance customer service.

good job

Eddie was terrific. He was personable and didn't cut any corners. He replaced the old couplers before installing the new water pressure gauge... I'm thinking others might have just used the existing couplers.

Good job!

John was phenomenal very likeable and did exactly was he detailed to me I will use him again I wish they didn't charge so much

After the initial visit to scope things out he promised he'd be back and we agreed on when. I made sure I would be home only to find out he had showed up at an earlier time without notifying me and I was not home. I didn't find out until that evening. I called and he said he'd have to reschedule, but that he was backed up and it would be at least a week or so. When he didn't show the next time I called and he said, "Oh, yeah, why don't you get another company to do it." I found out he's a one man plumbing company.

expensive

Very happy with our new kitchen faucet. No more leaks! Job well done. And they came quickly. Thank you!

Technician was knowledgeable and professional. Showed me up front was the cost would be. Appreciate that.

Went out of his way to make sure we got hot water