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EBERLE REMODELING
Acoustic Ceiling Tiles - Install, Tile: Ceramic and Porcelain - Repair, Major Home Repair (General Contractor),
About us
Design-Build company. 100% customer satisfaction rating by Guild Quality. Sacramento's most award-winning remodeling company. Licensed since 1985. Master Certified Remodeler; Certifed Kitchen & Bath Remodeler; Universal Design Certified Remodeler; Certified Aging-in-Place Specialist.
Business highlights
40 years of experience
Services we offer
BATHS, DESIGN/BUILD RESIDENTIAL REMODELING SPECIALIZING IN KITCHENS, WHOLE-HOUSE REMODELS & ROOM ADDITIONS. IN-HOUSE DESIGN SERVICES & PROPOSALS.
Reviews
4.913 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-13 of 13 reviews
Costa D.
Apr 2017
unknown
Kenneth C.
Jul 2016
unknown
John S.
Jan 2016
unknown
Robert K.
Sep 2013
It went right on schedule and he handled everything. He provided a great service. It was well worth the price.
Dorothy W.
Jul 2013
Eberle refused to provide me with any summaries for materials and labor costs, so it was impossible for me to understand how the charges were calculated at various points in the project. Unfortunately, I did not know this until the project was underway. Also, Eberle does not accept credit card payments, which was not initially stated.
Although my satisfaction rating for the family room to master bedroom remodel was stated as and quot;excellentand quot; on Eberle's client survey, the finish on the new floor heat/air conditioning vents is already peeling off. However, I am otherwise very satisfied with this room and the adjoining closet space.
My satisfaction rating for the bathroom was stated as and quot;adequateand quot; on Eberle's client survey. I feel that I didn't receive adequate professional guidance regarding the ADA shower and placement of towel racks. The plumbers needed to return to adjust hot water flow in shower because no hot water could be accessed in the shower.
Lastly, my washing machine began leaking from the bottom after Eberle workers moved it out to replace electrical outlets. Machine never leaked before it was moved. Since the cost for repair would have been $400, it was necessary for me to purchase a new washing machine. Eberle refused to accept any responsibility for this.
On the positive side, Eberle staff completed jobs on time, responded to concerns, and were courteous. I have stated above, however, that I would not use Eberle again. I made this decision because of Eberle's lack of disclosure regarding materials and labor costs, refusal to accept credit card payments, and refusal to accept any responsibility for issues in bathroom and the damaged washing machine.
Although my satisfaction rating for the family room to master bedroom remodel was stated as and quot;excellentand quot; on Eberle's client survey, the finish on the new floor heat/air conditioning vents is already peeling off. However, I am otherwise very satisfied with this room and the adjoining closet space.
My satisfaction rating for the bathroom was stated as and quot;adequateand quot; on Eberle's client survey. I feel that I didn't receive adequate professional guidance regarding the ADA shower and placement of towel racks. The plumbers needed to return to adjust hot water flow in shower because no hot water could be accessed in the shower.
Lastly, my washing machine began leaking from the bottom after Eberle workers moved it out to replace electrical outlets. Machine never leaked before it was moved. Since the cost for repair would have been $400, it was necessary for me to purchase a new washing machine. Eberle refused to accept any responsibility for this.
On the positive side, Eberle staff completed jobs on time, responded to concerns, and were courteous. I have stated above, however, that I would not use Eberle again. I made this decision because of Eberle's lack of disclosure regarding materials and labor costs, refusal to accept credit card payments, and refusal to accept any responsibility for issues in bathroom and the damaged washing machine.
Response from EBERLE REMODELING
"I'd like to thank [member name removed] Wake for taking the time to respond to Angie's List with her subjective review. I'd like to address her statements. 1. We explain to all of our clients at our initial meeting that we do not provide itemized cost estimates. We do lump sum pricing and then give upgrade and downgrade costs if our clients request more or less work. Mrs. Wake signed her Proposal for Construction / Home Improvement Agreement without a breakdown of costs presented or ever promised, and did not ever ask for a breakdown until much later in the construction phase of her project. 2. We do not accept credit cards and never have. Mrs. Wake did not ask about this until the project was well underway. 3. As to the finish wearing off on the HVAC floor vent, this is the first we've heard about this. We always try to take care of any issues as quickly as possible, and would have done so if [member name removed] were to have called and asked. This remains the case today. We also send a "Request for Warranty Work" letter about 9 months after project completion to allow our clients to request service work on items that might need attention. [member name removed] will receive this letter and we will address any issue she might have. 5. Towel rack placement is always at the discretion of the owner. Every client wants these accessory items installed in different locations. Our installer went over exact placement with the owner. 6. On receipt of notification of the shower valve issue, our plumber returned immediately to remedy the problem. 7. As a service to [member name removed], her washing machine remained in the remodel area during the course of the project, even though her laundry room was part of the remodel. Typcially, we like all items to be removed, since we know that accidents can occur to items left in the remodel areas. Leaving the washing machine in the laundry room, required that we remove and replace both the washer and dryer on more than one occasion. Per our verbiage in [member name removed] proposal, "There is absolutely no guarantee as to the function of existing appliances where they are reinstalled. Seals can also dry out on appliances that are not used on a regular basis, thereby causing leaks." Where appliances or other building components are reused, we cannot assume liability for their function or performance. Reused components get old and wear out, and may be close to failing when we arrive on the project. 8. Eberle Remodeling is professional and above board in all its business dealings. After 29 years of serving Sacramento area homeowners, our reputation speaks for itself with countless numbers of satisfied clients. Respectfully, Kent Eberle, MCR, CKBR, UDCP, CAPS President, Eberle Remodeling"
Christine L.
Jun 2012
I would refer them to others. I would use them again.
KATHRYN I.
Aug 2011
I bought a 1950s ranch home which had basically never been touched-- so the house needed a lot of work. The layout was funky, but the house had overall nice and quot;bones,and quot; so I didn't think I needed to work with an architect. The design-build service that Eberle provides was perfect for my needs, and their reputation in Sacramento was exceptional. I was not disappointed. I met with Kent Eberle on multiple occasions to finalize both plans and budget-- make no mistake: the services of this firm are on the pricey side, but I have never regretted a single penny. They deliver quality workmanship on budget, on time, and with an exceptional sense of professionalism and customer service.
Over the course of ten months, they did two additions to my home, remodeled two bathrooms, and completely revamped my kitchen. Every single job has been performed with outstanding attention to detail and quality. The issues that invariably arise with any major home remodel were brought to my attention promptly, and any change orders were discussed in detail before work commenced. I have been permanently and quot;spoiledand quot; by my experiences with Eberle, and can't imagine working with anyone else for future projects.
Over the course of ten months, they did two additions to my home, remodeled two bathrooms, and completely revamped my kitchen. Every single job has been performed with outstanding attention to detail and quality. The issues that invariably arise with any major home remodel were brought to my attention promptly, and any change orders were discussed in detail before work commenced. I have been permanently and quot;spoiledand quot; by my experiences with Eberle, and can't imagine working with anyone else for future projects.
KERRY M.
Apr 2011
The remodel was as painless as such a project can be. Kent came out and met with me multiple times to come up with a plan. We were given a schedule of when each sub-contractor would be there. The subs were as professional and unobtrusive as they could be. If anyone was going to be late we were informed. The project was completed three days prior to the anticipated date. I changed the color of the paint once they had started...no problem. All of my concerns were addressed immediately. We did a lot of investigating, prior to starting this project, and interviewed five other potential contractors before deciding on Eberle. They were a little more expensive. I cannot say strongly enough that they are worth the extra money. I know many other families, who have done a major remodel, and their stories are not nearly as positive as ours. The end result is absolutely beautiful, even better than anticipated. The stair railing is amazing and the cabinets, done by King's Cabinets, are gorgeous. We are very particular and are "clean freaks" and the mess was kept to an absolute minimum. We lived in the house during the entire remodel. The $80,000 includes my appliances, light fixtures, granite, and plumbing fixtures, which were purchased separately. Hire Eberle, you will not be sorry.
Michael H.
Apr 2011
Wonderful! We found the Eberle crew to be everything they said they'd be, and they not only did a beautiful job but the project ran very smoothly. We even asked for a number of changes mid-stream, and these were handled in a fair manner via the change order process established in our contract. They worked with us to address any issues we had. We highly recommend this company.
Mike B.
Jul 2010
The company and crew was very professional and responsive. All work was explained and well managed. Any unexpected situations were discussed and well handled. We had one problem with a leaky window and they spent many hours working to get the problem fully resolved.
Marie S.
Jul 2010
Our initial experience was fine and I like the fact that he personally came out to talk to us. It was a pretty high quote at the time and we weren’t ready to make that commitment. He was very professional and I liked how he explained himself and how the process would be. We would definitely consider getting a quote from him. The price he quoted us was $7500.
Helen G.
Apr 2010
This is the second time they have come out. It is going to cost me a lot. They did a smaller job for me a couple of years ago. I wanted them to come back and do this bigger job because they were, in my opinion, very skilled at their craft. The people who came to work seemed to know exactly what to do and exactly when to do it. The foreman would come out and check on everything. He did not need to make any corrections. Sometimes it happens when we have a job with lots of people; we have some more-experienced people and some less-experienced people. We need one person to overlook it all and make sure everybody is doing it the right way. He would come over and overlook it all and say that his job was done because they had already done it right the first time. I have just enough experience in working with some maintenance and construction to know a bandage-job verses a good, solid job. The job includes reconstruction of the bathroom. I expect the tiles will be laid down tomorrow. I have no idea about the price between one and the other. When we did our last job, I got a couple of quotes and I think their price was good. I have used them in the past and I will use them again.
ELLEN M.
Sep 2007
Unlike most other contractors I have dealt with, Eberle's was always on time. They know the building codes well and worked with my pre-drawn design perfectly. The guys were excellent and very helpful with suggestions of materials and flooring.
Licensing
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FAQ
EBERLE REMODELING is currently rated 4.9 overall out of 5.
No, EBERLE REMODELING does not offer free project estimates.
No, EBERLE REMODELING does not offer eco-friendly accreditations.
No, EBERLE REMODELING does not offer a senior discount.
No, EBERLE REMODELING does not offer emergency services.
No, EBERLE REMODELING does not offer warranties.