H & H APPLIANCE
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this company has always been great; i can't believe i haven't written a review for them before today!
on the most recent occasion, my dryer wasn't drying and my refrigerator wasn't cooling. dave has come to work on my dryer in the past, once when the heating element failed and once when the tumbler thingies were broken. each time he quickly repaired the dryer and charged a very reasonable price for the repair. this time, it turns out the dryer wasn't broken; it was working as it was supposed to, and was turning off when it became too hot. it was getting too hot because the hose in the back was getting scrunched so the heat was building up, which tripped a safety switch. dave found the right position for the dryer (the builder didn't leave sufficient room for this), and now the dryer works again.
the OTHER problem was that after a power outage on christmas eve, the refrigerator stopped working. dave checked everything and replaced a little starter thingie, and now i've got cold food AND ice!
there really isn't a reason to call any other company, ever. h&h is the absolute best. they always arrive in the window they've indicated, dave is always professional and personable, the price is always good, and my appliances always end up working again.
just wanted to add that, when you call this company to make an appointment, a REAL person answers the phone, and that person is very kind and very professional and will not rush you off the phone.
between 3-6 pm. I called back to clarify was was told that it would
cost 55 dollars for them to show up and troubleshoot. I said okay made
the appointment than waited until 20 minutes before 6pm. The tech told
me that they had called and no one answered so they went on to next
call. Ten minutes and even passed by unbelievable very unprofessional. I
had already stated that I wanted the appointment and that I was will to
pay 55 dollars for someone to show up between the hours of 3-6pm.
Horrible experience.
I called the number listed on Angie's List for H&H Appliance in Ripon, and was redirected to the Modesto office. (I live in Modesto.) As the two businesses seem to be related. I'm leaving the review here.
A technician was available within 24 hours, so I made an appointment for a 2-5 p.m. window. The technician called me about 15 minutes prior to his arrival at 4 p.m. He quickly diagnosed the problem, had the parts in stock, and made the repair. While he was completing the work, I mentioned a problem with my washer. He was able to diagnose that problem as well, and I'll be making a follow-up appointment for the work to be completed.
H&H works on all major appliances -- so I now have a go-to appliance repair place. Thanks!
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