Burkett's Pool Plastering, Inc.

The job was done quickly and affordably.

I was promised that the project will be completed before Nov 3 (birthday and pool party). Towards tend I was told by the office that it could not be completed. For the meantime the pool is a mess from all the constructions. The office staff was inflexible and not understanding that the party is just 2 days away and I was in a panic mode. When Jeanine came back I told her my nightmare and the unpleasant attitude of the office staff, she immediately fixed the problem. When I reported that my pool sweeper is not working I was told by the person who set up my new pump that the problem is with my pool sweeper. I complained and got fixed later

They were very attentive until they started work and we had questions. No one has called us to see if we are happy or have any questions since completion.

Courteous and professional company and crew. Very pleased with our finished plastering!

Good customer service and a person in charge on each phase plus the superintendent on the whole job shows up to see what's being done.

Prompt service, Good Job

Three different crews worked on our pool - a deck crew, a pool crew, and a pool cover crew. All were on time, well-supervised, polite, and worked hard & fast. As always with remodels, there were some surprises, but over-all we are very happy with the work done.

Very satisfied with the replastering. Done as agreed upon, on schedule. Very good quality of material and workmanship. Small extras done at no cost. Communication with me by office and crews were consistant every step of the way. Initial sales person kept in touch to assure project satisfaction. Only 4.5 given for quality because of some minor "not-perfect" surface smoothness. (Only seen at night with pool light on, probably normal and I didn't advise Burkett's. VERY satisfied with work quality.) Excellent clean up after EACH phase of work. Highly recommend you include Burkett's in your bid requests.

They were professional, polite and on time. The area was left spotless and the project was completed quickly.

The new style of the pool cover equipment required that the bench covering the equipment be moved. This company was the only one willing to move the bench at no charge. They also recommended that I have the key switch "hard wired" to the motor rather than using an extension cord, which I did, and am very happy that I did it, in spite of the additional cost. I highly recommend this company.

They were very proffesonal .I would use them in the future. I had my work done unde warranty.

The staff and crews were generally professional and did a good cleanup after each phase. The post-implementation start up process was supposed to happen the next day but technician showed up 4 days later. I had Burkett's replaster my pool and spa with the Wet Edge surface (concrete with stone pebbles). The pool came out ok with just some minor color variations in the corners. However, the workmanship on the spa was unsatisfactory with several patches where you cannot see any pebbles. It looks to me like they waited too long to flush the excess concrete to expose the pebbles. I would not recommend them to do this type of resurfacing.

they were great but sometimes communication was a challenge