Founded 1993 • With Angi since June 2012
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yes
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Verified Reviews
Showing 1-13 of 13 reviews
William R.
06/12/2018
Fletchers ruined my lawn and my front gate. They never come when scheduled, often coming the next day. Today I had my lawn in good shape till Fletchers came. I had called and was told they were coming and I asked that lawn not be mowed this week. I even spaced red flags on lawn. And a Lack of Professionalism. The mowers pulled the red flags and threw them both in the street and in my neighbors yards. Then to open my gate they grabbed the top of the gate and yanked it open which pulled 2 wood slats off and didn't fix it. Mowing my newly fertilized lawn ruined $110 worth of special fertilizer. They also cut the lawn too short because the temp is 100 degrees. So I'm left with a scalped brown lawn, a gate to repair, and having to apologize to my neighbors for the red flags in their yards and the street. I fired them as soon as I saw what they did.
Description of Work
Lawn mowing
Category
lawn service
Glen L.
05/11/2016
Poorly.
Description of Work
Very poor quality service and responsiveness over one year. They were a 'default' provided by our original service, Apex Landscape, who left the landscaping business. Fletcher is also very over-priced relative ro the quality of service provided in lawn care. Would definitely not recommend. They even skipped a week of 'service' without notice and front yard looks atrocious. There are much better landscaping options. I would have changed services earlier but have had extensive business schedule. The cost referenced is for every other week.
Category
landscaping
richard B.
01/06/2016
Wow these guys are great, a great price, great work, finished quickly with no issues at all. 5 dead oak trees removed and the stumps ground down for $2,650 that's $530 per tree...... amazing price. Oh and yes they are insured I asked and he confirmed with a copy of the insurance. I am going to schedule them again for landscape work as well.
Description of Work
They were great they cost less than three other bids I had. They removed 5 dead oak tree's and stump ground all the stumps for an amazing price. I highly recommend them.
Category
landscaping, tree service
Tracy S.
11/10/2015
Mr. Fletcher visited my home to review the landscaping plans. After several calls to get a quote, Mr. Fletcher finally sent a dollar quote - no details, like materials included or labor only; just a dollar quote. Several more calls to Mr. Fletcher and we were able to schedule a time for him to meet with me for an hour or so. I took the day off from work. A few minutes before he was to arrive, his office called, saying there was a "tree emergency," so he could not make it. She said that Mr. Fletcher would call me to reschedule. Well, I am not calling him anymore, and guess what - I've not heard from him! Not surprised. Problem is that he still has my landscaping plans. Again, I have (had) landscaping plans and a solid budget. What gives?
Description of Work
He did not show up to finalize a plan to work on the project.
Category
landscaping
Kimberly S.
06/15/2015
A lot was promised, not much delivered.
Description of Work
Yard maintenance was the job agreed by David Fletcher, with pruning by hand. Fletcher was to supervise first visit, but did not show. Crew showed up with no instruction, pruned with saws and had no hand tools available. Tried for one more week. Got an emailed bill the day of service, and a "passed" due bill the next day.
Category
lawn service
John K.
02/20/2015
Larry & Suzanne F.
11/08/2014
Called Weds. afternoon and Lisa returned my call that evening scheduling a check-up the next day. Rudy arrived on time and went right to work. He definitely knows what he is doing and made several recommendations to update my irrigation system. He was great and I highly recommend Fletcher's Landscape and Maintenance, Inc. for your irrigation and landscape work. Thanks Lisa for sending Rudy.
Description of Work
Repair sprinkler system leak. Capped two valves. Re-wired existing four valves and re-programmed timer.
Category
landscaping
Kimberly B.
10/01/2014
Unfortunately, after 3 and a half years, I had to cancel the service, due to not only the price increase, but the blatant lack of integrity and honesty in their customer service, specifically by Lisa, the Owner's wife! Most of the time, the service was good, however, since I was a long time, loyal customer, I am surprised that they accepted the cancellation of my account with absolutely no hesitation. The fact that they had raised their prices and would no longer honor the $65 per month full service, was not the issue. Had they simply explained that to me, I would have kept their service. They lied to me, and do not at all value their customers as they will just move on to the next person and provide bad service. I contacted the Company and explained the misunderstanding and my complete confusion and was told that they would perform one more weekly service at no charge to me. That was on October 1st. As of today, October 15th, no one has been out to service my lawn. Complete lack of integrity and honesty in business!
Description of Work
Provided Full Service Landscape Services for 3 1/2 years, with no problems. Then, suddenly decreased services to 2 times per month, rather than 4 times, with the explanation that $65 per month had always been for 2 times per month. Not So, because when I signed up in 2011, they had advertised in the Penny Saver for $65 per month for Full Service 4 times per month. I was informed that for $80 they would go back to 4 times per month, otherwise $65 only got me 2 times per month.
Category
landscaping
Lowell R.
05/09/2014
Terrible, the worst service I've ever had. We hired Fletcher’s last year for our home and office building. David Fletcher was a great salesman, telling me exactly what I needed to hear…and that he was always available by phone or email. That was just about the last time I was ever able to reach him or anyone else at Fletcher’s. No followup on phone calls, phone messages or emails…unless our check was a few days late getting to them. The service became consistently worse, a cursory mow of the front lawn and gone within 15 or 20 minutes. Weeds were growing everywhere. I’m not sure they ever even stepped into the back yard. After a year of poor service and having our calls ignored, we fired Fletcher’s. It took two gardeners a full day each to get our landscaping back into shape. All work that we were paying Fletcher’s to take care of. I’ve never had a landscape maintenance company skip service on the last week of months with five weeks. Not sure if this is normal or not.
Description of Work
They claimed to do mowing, weeding, spraying, blow, edge, and prune. But weeds were growing everywhere and pruning was minimal and unskilled.
Category
lawn service
Donna M.
06/26/2013
Two technicians arrived at time given when appointment made. Listened to all my concerns and addressed them in professional way. Had new parts to replase those broken or missing. I definately will call this company again if I have a problem with my watering system.
Description of Work
Checked my entire sprinker system. Added new sprinker and replaced sprinker heads that was not working. Reprogramed control box to provide adeqate preformanace.
Category
landscaping, lawn service, irrigation systems
Sheila N.
05/29/2013
Larraine D.
05/13/2013
Phone
Address
7340 Rio Linda Blvd.
Rio Linda, CA 95673
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