Superior Plumbing & Drain Cleaning Services

Wonderful, great company

It went great!

fix it fast

They were really good.

Wonderful!

Everything went well,

............

Replaced worn parts.

Good, seems to be working now!

Great! Easy and quick.

Good well done. Problem solved

Satisfactorilly

Very professional.

Fabulously well!

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Vincent came out the day I called. He was thorough in looking over the issues, gave me an estimate MUCH lower than the competition. He was professional, honest, personable, and did a magnificent job! The price was nowhere near what the competition wanted to just eyeball the mess. In this economy, he was a true blessing! Thank you, Vincent!

It was 4 pm on a Friday afternoon, and we had just returned from a week of camping to discover the shower drain... wouldn't. So no shower for us until it was fixed! I tried three rounds of Drain-O and snaking the line myself, and couldn't get it. I finally gave up around 9 pm. Superior Plumbing answered the phone on the first try, with a real person. They promised they could be there in an hour. (Unlike other companies, where I either got an answering machine or was told they couldn't do emergency / evening service.) One hour and six minutes later, they were on the doorstep. The plumbers were very professional and very kind, considering I was messing up their weekend. They looked at my tub with 12 inches of standing water, then hauled in the professional power snake. They put down a towel to protect the rim of the tub, and I noticed they were extremely clean and took care not to get the drain contents all over the bathroom. After working at that for a while with no results, they set about diagnosing the location of the clog -- they turned on other faucets in the house and within 5 minutes had deduced the clog was somewhere downstream of the junction where the bathroom sink met the drain waste vent. This meant they could go in under the sink with the snake (closer to the clog and with fewer bends in the pipe). Superior Plumbing charges by the job instead of by the hour, so snaking a second drain location meant the charges rose from $150 to $195. But they told me the problem, told me the charges, and asked for my okay before opening the second drain. Ten minutes after that, all was well. They cleaned up everything in sight and left as quickly as they arrived. The only signs they'd been there: the drain was working, there was a barely noticeable scratch on the tub rim (despite the protective towel), and there was a small spot of mud on the bathmat. I'm handy (I do home renovations myself) but it was well worth paying these guys for their professional experience. They showed up with an hour's notice, found the problem quicker than I could have, had the right equipment, fixed it quickly, and all for a reasonable price on a weekend night.

They arrived on time at night and went above and beyond the call to get the job done. I will definitely call them again.

Our home is very old, so we have older plumbing. We had a problem where our water in our shower would not turn off. When they came to help us, the process took 3 hours beginning to end. They were very punctual and very professional with their work. We would use them again in the future.

Mark arrived and disconnected the toilet. The toilet needed to be replaced. This was a home warranty issue and we decided we'd rather purchase a Toto Neorest 600. I contacted Mark and he advised me to ask the home warranty company for a cash out.