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Castaway Pools

Founded 1991 • With Angi since January 2012

4.0

(2) Verified Reviews

Business Details

Phone Number

Address

10722 Arrow Route 408

Rancho Cucamonga, CA 91730

Description

We are a fully staffed swimming pool construction company, we specialize in "new construction, pool and spa remodels, landscaping construction and masonry work. We are at the homeowners side throughout the entire process, from the first initial consultation through all phases of construction until

Verified Reviews

A few reviews for this pro...
3.0

10/15/2014


Navraj G.

Description of Work
Initially the quote and contract details were fine. They were priced well, and there were no surprises or nickel and diming small items. The process and construction went fine. The pool area and wall were done well. They also poured concrete, but sloped it wrong towards the house and then tried blaming the builder for it. So far, it hasn't really been a problem with no drainage issues. Really the problems accorred towards the end of construction. They used a subcontractor for the final pool finish. Up until then, every payment was on time as per the contract. The foreman on the job ended up promising things that he didn't discuss with the owner, and when they weren't done, we wanted to withhold the last check until final completion. The foreman frequently promised to show up and didn't especially towards the end of the project. The subcontractor apparently did not get paid by this company, so they sent a threatening letter seeking legal remedies. Not sure if the company is on adequate financial footing to pay their subcontractors. They ended up getting in a shouting match with my spouse, rather unprofessionally, so we just gave up and gave them the last check. In summary, I think they do fine work for the most part (and we are happy with the pool, no problems there), but the relationship between the owner and his foreman is questionable, and really became unprofessional at the end.

Category excavators

5.0

08/19/2014


Robert B.

Description of Work
They did a complete remodel of our pool and our entire backyard. They did a very professional job and it turned out beautiful. I would recommend them to anyone.

Category excavators

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    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Our service include, but are not limited to design, consultation, and consrtuction for all outdoor needs.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Castaway Pools

    How is Castaway Pools overall rated?

    Castaway Pools is currently rated 4 overall out of 5.

    What days are Castaway Pools open?

    Castaway Pools is open:

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    What payment options does Castaway Pools provide

    Castaway Pools accepts the following forms of payment: Check, Visa, MasterCard

    Does Castaway Pools offer free estimates?

    No, Castaway Pools does not offer free project estimates.

    Does Castaway Pools offer eco-friendly accreditations?

    No, Castaway Pools does not offer eco-friendly accreditations.

    Does Castaway Pools offer a senior discount?

    No, Castaway Pools does not offer a senior discount.

    Are warranties offered by Castaway Pools?

    Yes, Castaway Pools offers warranties.

    What services does Castaway Pools offer?

    Castaway Pools offers the following services: Our service include, but are not limited to design, consultation, and consrtuction for all outdoor needs.