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Founded 1991 • With Angi since January 2012
10722 Arrow Route 408
Rancho Cucamonga, CA 91730
10/15/2014
Navraj G.
Description of Work
Initially the quote and contract details were fine. They were priced well, and there were no surprises or nickel and diming small items. The process and construction went fine. The pool area and wall were done well. They also poured concrete, but sloped it wrong towards the house and then tried blaming the builder for it. So far, it hasn't really been a problem with no drainage issues. Really the problems accorred towards the end of construction. They used a subcontractor for the final pool finish. Up until then, every payment was on time as per the contract. The foreman on the job ended up promising things that he didn't discuss with the owner, and when they weren't done, we wanted to withhold the last check until final completion. The foreman frequently promised to show up and didn't especially towards the end of the project. The subcontractor apparently did not get paid by this company, so they sent a threatening letter seeking legal remedies. Not sure if the company is on adequate financial footing to pay their subcontractors. They ended up getting in a shouting match with my spouse, rather unprofessionally, so we just gave up and gave them the last check. In summary, I think they do fine work for the most part (and we are happy with the pool, no problems there), but the relationship between the owner and his foreman is questionable, and really became unprofessional at the end.
Category excavators
08/19/2014
Robert B.
Description of Work
They did a complete remodel of our pool and our entire backyard. They did a very professional job and it turned out beautiful. I would recommend them to anyone.
Category excavators
TheOur family owned company stresses customer satisfaction. Michel Sullivan is a certified chimney sweep through the National Chimney Sweep Guild,(www.ncsg.org/) and Dan Sjostrom is certified thhrough the National Fireplace Institute (http://nficertified.org/pages_consumers/consumers-1.html) These keep us up to date on industry standards for all woodburning and gas fireplaces. We also carry above industry standards of insurance, bonds, and workmans's compensation. This means if we fall off your roof, we are liable and not you.
Angi Certified
California Home Builder is a family owned business: Licensed, Insured and Compensated, and Bonded. Years in business, we specialize in kitchen remodeling, bathroom remodeling, whole house renovation, flooring, painting, roofing Ext..
Angi Certified
2022 Super Service Award
#1 Artificial Grass Company in Southern California We carefully and closely work with your vision to help you create an invigorating and functional space with artificial grass, putting greens, pavers and more... that not only looks great but is also one that can be enjoyed for many years with very little maintenance and a lifetime warranty!
Angi Certified
2022 Super Service Award
Our service include, but are not limited to design, consultation, and consrtuction for all outdoor needs.
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Castaway Pools is currently rated 4 overall out of 5.
Castaway Pools is open:
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Castaway Pools accepts the following forms of payment: Check, Visa, MasterCard
No, Castaway Pools does not offer free project estimates.
No, Castaway Pools does not offer eco-friendly accreditations.
No, Castaway Pools does not offer a senior discount.
Yes, Castaway Pools offers warranties.
Castaway Pools offers the following services: Our service include, but are not limited to design, consultation, and consrtuction for all outdoor needs.