Cal-Vintage Roofing Co Inc

"Hello [Member Name Removed]: Thank you so much for taking the time to share your positive experience and I will share it with the Cal-Vintage team!"

"Thank you for the review! I am so happy to hear you had a positive experience and I will pass along your kind words to the Cal-Vintage team, that worked together on your project."

"Thank you [Member Name Removed] for the review!"

"Dear [Member Name Removed] I do apologize for this late response. After careful review of our customer data base, your name or address was not found. I am sorry if we misplaced your information and did not contact you."

"Hello: After speaking to the homeowner, we realized we made an error and did not finish the original scope of work per the contract. We sent our roofing crew back out and finished the roof work. Providing honest work and the highest level of customer service is something we strive for daily."

"Hello [Member Name Removed]:Thank you for your feedback. I am sorry to hear your experience with Cal-Vintage was not a positive one. Unfortunately, your project had to be rescheduled several times due to the rain which is beyond our control. We had a completion date (6/19/17) scheduled for your job, but we were unable to keep that due to the large amount of dry rot that was found. Valerie indicated that our roofers are not required to work Saturdays and if they do, it is only half a day. And they were not scheduled to work Saturday on your project. Martin gave you a quote of approximately 20-22 hours of dry rot work(only able to assess after the roof was torn off). He later informed you that it took 2-4 hours more than we approximated. For the last 14 years, we have installed hundreds of roofs in the greater Sacramento area and have received an outstanding reputation in the roofing industry. Our family business was built on traditional values, honesty, and integrity. We want all of our customers to receive quality work, fair/competitive prices, the highest level of customer service and a positive experience."

"Dear [Member Name Removed]: My name is Lisa Mazzuca-Perry and I want to apologize again for the unsatisfactory service you received. I would like to remind you that I did respond to your review you left on Yelp back in March 2017. The estimator you worked with has been dismissed from our company. Cal-Vintage takes reviews very seriously . We are a family owned business and we treat customers like we treat family. If our customers do not have a positive experience, we will do everything we can to make amends. If you still wish to speak to either myself , Father or Brother, do not hesitate to call or email. Thank you."

"I am so happy we were able to help you. We look forward to working with you again if you ever need further roofing services."

"Thank you so much for taking the time to write a review. I am sure you never imagined that happening to you on New Year's Eve. Joel is a fantastic estimator(one of our best), very honest, thorough and goes the extra mile for his customers. I am glad he was able to repair your roof at no cost."