Founded 1997 • With Angi since May 2006
Service Provider Response
Thanks for your review. We want to thank you for working with your company. Your project truly turned out beautiful and we were happy to work with your special project scheduling requirements. As mentioned there was an issue with the tiles. When we received a portion of the tiles they were breaking in an unusual manner. We reported this issue to the manufacturer and they sent us new tile to remedy the situation. This naturally caused a delay and we apologize for the inconvenience. The solar related concerns are misconstrued. The breaker size and positioning of the panels were specified by the solar engineer and were installed exactly as specified in your plans. The utility asked for the breaker to be re-sized which was reasonable and promptly done. The panels were installed on a portion of the low sloped roof in accord the pitch which was required. The grade was less than 2% and was determined by the engineer to be optimum and affect the system performance to less than 1% of optimal. Several options were provided in an effort to please the homeowner over their concerns including a credit which they accepted. The monitoring that is standard with the inverter system was provided immediately. The client did not explain that they have a visual medical condition that made it difficult to read the monitoring the manufacturer provides. This was not explained to us prior to sale. They asked for special monitoring features which are not usually available to a homeowner. Our company worked with the manufacturer to get them special monitoring services due to this condition but this was not a mistake or error on our behalf. We asked for payment within 30 days of completion which is standard and did not receive payment for many months despite doing everything we could to make them happy. It is our desire to delight every customer and we are sad you were disappointed. It seems we could not succeed here where we have so many times in the past. Please continue to enjoy your system and know that we will be here in the future to help should you ever need assistance!Service Provider Response
Thank you for allowing us to work with you on your project. Your roof turned out beautiful!Service Provider Response
Hi [MEMBER], thank you for your review. It was a pleasure to work with you on your project and it's so nice to find clients who really appreciate the additional effort we put into our workmanship and quality. I know you'll be happy with your roof for many years to come. Enjoy!Service Provider Response
Hi [member name removed], thanks for your review. I do apologize for the bad experience you had. It was admittedly my fault as I had a medical emergency that affected my schedule for a couple weeks. I am sorry and hope your project went well for you.Service Provider Response
Thank you for taking the time to leave a wonderful review [member name removed], it was a real pleasure to work with you on your roofing project!Service Provider Response
Thank you so much. Everyone on our team enjoyed working with you on your roofing project. Nick and the guys found you to be a pleasure to work for. You chose a wonderful product and your roof looks amazing! Thanks again [member name removed] for allowing us the privilege to be your roofer! James H.Service Provider Response
Hi [member name removed], I just wanted to say thank you for letting us work on your project. You were great and easy to get along with!Service Provider Response
Thanks very much for the opportunity (Member name removed)! I hope all went well with your project. Please call us if there is anything we can do for you in the future! -James HarlanService Provider Response
Hi Customer, I'm very sorry about the missed appointment. We have had to make some much needed changes in the office and bring in some additional help to make it possible to more quickly service our clients. Please let me know if you would still like an estimate and I will personally arrange to meet with you. I apologize for the inconvenience and appreciate your feedback! Sincerely, James Harlan Brazil Quality RoofingService Provider Response
Hi [member name removed], I know a bit of time has passed but I just wanted to say thank you! It was just a pleasure to work with you and your husband Kent. It's nice to find such pleasant clients. Your roof turned out beautiful, thanks again for allowing us to work on your project! Sincerely, -James HarlanService Provider Response
Thanks for the opportunity to bid your project [member name removed], it was nice to have the chance to meet with you and your wife. I hope your project turned out great. Please don't hesitate to call if you every need help in the future! -James HarlanService Provider Response
Hi (Member name removed), it was great to work with you on your project. It was a very pleasant experience. I hope you and your wife love the roof!Angi Certified
Established in 1999, CSR Roofing understands no two customers are alike. With this in mind, we help our customers design a roofing system that best fits their needs and budget. We believe in educating our customers on the different products and warranties available to them. Allow us to help you make an informed buying decision. Specializing Asphalt shingles, Stone Coated Steel, Slate and more Â
Angi Certified
Harlan Quality Roofing is a local family owned and operated residential roofing company in the Sacramento valley. We provide complete new roof installations and repair services including maintenance, seamless gutters, gutter screens, attic insulation, dry-rot repair, skylight replacement and inspections and roof certifications. At Harlan Quality Roofing we believe quality workmanship, customer service, and a beautiful roof should be available at an affordable price. The Sacramento valley has been limited on high integrity quality residential roofing companies to do the job right the first time for many years. Less than 10% of roofing companies in Sacramento out of the over 100 roofing contractors replace ALL flashings which include chimney saddles, skylight saddles, pipe and code vents, hog valleys, etc. These reused flashings and custom roof details account for a great many complaints and roof leaks on new roof installations. Make sure your getting the job done right by hiring someone from the less than 10% who cares and values integrity. At Harlan Quality Roofing our team of experts have the experience, skills and know how to make Harlan Quality Roofing what it is today. High Quality Roofing installation and Service that can't be beat. We would be honored to assist you with your next project. Contact us for a free estimate. The Harlan Family. Â
Angi Certified
We are Open! Cal-Vintage Roofing Co Inc - Family owned/operated, fully insured roofing company, serving the greater Sacramento area. Free digital estimates. Call or click today 916-635-8320, reroof@calvintageroofing.com. We specialize in: residential re- roofing, new roofs, commercial, repairs, new construction, inspections/certifications. Â