Bonney Plumbing Heating Air & Rooter Service

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Bonney Plumbing, Sewer, Electrical, Heating and Air, has been your local, reliable service company since 1978. As an A+ rated member of the Better Business Bureau, we have worked hard to build our reputation by providing you with top notch technicians, superior products and exceptional customer service. We have serviced thousands upon thousands of satisfied, loyal customers and are so pleased to earn your referrals. You can count on Bonney for quick, reliable service and repair for your plumbing, electrical, heating and air conditioning needs.

Business highlights

47 years of trusted experience
Emergency Services Offered
Eco Friendly

Services we offer

Air Duct Cleaning, Large Appliance Repair, Appliance Sale, Exterior Drain Pipe Installation, Energy Efficiency Auditing, Gas Leak Repair, Heating & AC, Lawn Irrigation, Plumbing, Drain Cleaning, Sewer Cleaning, Solar Panels, Water & Smoke Damage, Water Heaters, Water Softeners, Wells & Pumps, Windows

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.1282 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
16%
3
9%
2
7%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
3.6
professionalism
4.3
responsiveness
4.5
punctuality
4.6

Filter reviews by category

Showing 201-225 of 282 reviews

MARY G.
06/2007
5.0
plumbing
  + -1 more
I discovered a small amount of water on the garage floor near the water heaters and then noticed that the platform on which they sit was quite wet. I was concerned that one of the water heaters was leaking and immediately called Bonney Plumbing. The dispatcher was courteous and responded with the proper amount of concern and urgency. She advised me that a plumber would be arriving within an hour; he showed up in 35 minutes. He found the problem immediately, turned off the water, and worked up the charge for the job. He explained clearly what he would be doing and upon my authorization, he got to work on the problem. He cleaned up completely when finished including wiping everything down around the water heaters. He thoroughly tested the fix to make sure he didn't create new leaks. He was courteous and professional at all times.
Description of Work: I had 2 pin-hole sized leaks repaired in the copper line connecting the water heater to the recirculating pump. The Bonney plumber replaced the entire length of the copper pipe, added a new fitting, and soldered it back on.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JESSIE H.
06/2007
1.0
plumbing
  + -1 more
There was a broken pipe in the control box of my underground irrigation system. The control box is at ground level. There was a pvc pipe connected to a copper pipe and it had given way. This is what they were supposed to fix. Five days later, I had a flood again and they came back, as had not repaired it properly. The original price for one hour of work was $790. After the second episode of leakage and they came back again, they said that first man had not put it together firmly enough in the t-joint so they repaired it again. The gentleman who came the first time and second time were very polite. I complained about the price after it broke loose again and they reduced the price some $300, so it was still $416. It was my fault for not getting three bids, but I would not use this company again.
Description of Work: They did pipe repair.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$416

RICHARD S.
03/2007
5.0
plumbing
  + -1 more
He ran into some problems with one but stuck it out and got it right.
Description of Work: Replaced two outdoor hose bibbs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

TRACY B.
12/2006
2.0
plumbing
  + -1 more
Came on time, seemed professional. Told us the $150.00 faucet we already bought wasnt good and we should buy the $300.00 version. We should also buy the disposal from them as it was better quality than the one we already purchased. The bid came in over $500.00. Felt he was too much salesman and not enough taking care of customer. Had another company do it for $250.00 and works beautifully. He thought our faucet and disposal were good quality.
Description of Work: Needed kitchen sink and disposal installed.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


William O.
11/2006
5.0
drain cleaning
  + -1 more
This incident all started with a gas leak under the house. The plumbing problem was discovered while repairing the gas leak. Bonney responded and fixed what was found to be multiple problems with the main drain. And the price was quite acceptable.
Description of Work: Clean drain, install new cleanout, repair broken tee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Carol E.
10/2006
4.0
plumbing
  + -1 more
They came when they said they would and were very professional. I also don't blame them for having to come back and add the angle stop and line because of the leak. I did think, though, that the repair was rather expensive.
Description of Work: We had them repair a faucet in a sink in our bathroom. They had to repair a pop up assembly. After the repair, though, it began to leak, and we needed a new angle stop and supply line.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JOHN S.
10/2006
4.0
plumbing
  + -1 more
Very well. Very professional technician; clearly explained all phases of the work and costs involved.
Description of Work: Repair of leaking supply pipe under house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$522

Ron B.
10/2006
1.0
plumbing
  + -1 more
It did not go well at all. The guy who came out tried to get me to pay for a complete toilet rebuild. I didn't trust him, so I said I would think about it and asked around and found out it probably just needed a new flapper. So, I spent less the $10 and replaced it rather than pay the almost $300 he wanted to rebuild my toilet. It has worked fine ever since. I wouldn't trust this company.
Description of Work: I called to have my toilet fixed.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
punctuality
5.0


CATHY E.
10/2006
3.0
gas leak repair
  + -1 more
Plumber was on time, told me that the work would be no problem, but would involve putting in a flexible pipe that was bigger than what I had to give me enough BTUs, and gave me an estimate for $6,000.
Description of Work: Bonney Plumbing did an estimate for the feasibility of hooking up a gas stove in my kitchen.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$35

ANNE H.
09/2006
5.0
plumbing, water heater repair
  + 0 more
I called Monday afternoon with water dripping out of the bottom of the water heater. Their first avaiable appointment was 8:30 the next morning. Ryan B, came out in a big truck/van and gave me the estimate to replace the water heater and bring the supporting plumbing up to code. It was much more expensive, than I thought it would be, but they quote by the job, not by the hour and at least I knew going in how much it would cost. He was very courteous and professional, was working on it all day and did a complete job. I got a hot shower at 5pm. The city inspector came 2 weeks later and the work passed. I can do some plumbing myself, but called a plumber because this involved gas. I was pleased with the work and would hire them again.
Description of Work: Replaced old 40 gallon water heater, installed a shut-off valve, installed drain pan and re-did drain pipe under the house to comply with code. The old one was installed in 1991 (15 years ago) before we owned the house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,640.5

JIM C.
08/2006
1.0
plumbing
  + -1 more
The plumber did a very good job. He wasn't rushed and took his time. I was so upset with myself that a few days later I wrote each of the three radio stations that Bonney Plumbing advertised on and told them of my experience and that because of this I would not be able to trust anyone that adverstised on their stations. I contacted the Better Business Bureau and shortly found out that would be a worthless endeavor. That's why Angie's List has given me a platform. Moral of the story, when the unscroupulous see you are in dire straits watch out as they may very well take advantage of the situation.
Description of Work: Awhile back my water supply line to my toliet tank broke inside the wall as I was trying to hook up my new toilet. It was 4:30 p.m. when I called Bonney Plumbing (I'd heard their radio ads). The plumber looked at it and said it would be $450.00 and I thought I may have a real mess if I call someone that's more reasonable so I decided to bite the bullet. So I did get my estimate before the job was started. He was there 2 hours and 15 minutes. He gave me a $50 discount for being older. The next day I went to Home Depot to see what the materials would have cost me and it would have been less that $25. I figure I paid Bonney Plumbing about $167/hr for their work. I later wrote Bonney Plumbing and they replied that I knew beforehand what it would cost; no question about this, they were right. Had I been able to solder copper tubing I would have done the job myself. I think the plumber saw I was in a mess and went for the $450.00

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

DANA B.
08/2006
4.0
plumbing
  + -1 more
The work was a little more than the plumber had bargained for replacing the pipe-he had to cut into the wall and saw off the line to replace it. I dont know if this is why I ended up paying $200.00 for the faucet installation! It seemed a little pricey. He also let me know that my house should be re-plumbed. At a cost of $8000.00. My house is 1300 sq. feet, and I know this is a very high estimate. He kept telling me how bad galvanized pipes are, and I understand this, but I felt like it was a bit of a hard sell. p.s. The faucet installation has not held up well, and I had to re-caulk myself.
Description of Work: Replace pipe to the water valves under kitchen sink. Install kitchen faucet.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

K M.
08/2006
5.0
plumbing
  + -1 more
Arrived soon after we called, provided written price for work before starting, very professional and did excellent work, but seemed to be very expensive, especially considering that we already had purchased 2 of the faucets, and the work took only 3 1/2 hours. Next time will probably look for less expensive company.
Description of Work: Replace 3 bathroom faucets, install angle-stops with supply lines for the 3 faucets.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,200

Jim P.
07/2006
3.0
plumbing
  + -1 more
I went to the hardware store later and bought three horseshoe clamps. They cost less than a dollar! He'd already quoted me 150 to change the cartridge, so I felt that the additional charge was exorbitant and unethical. I would've paid 25 dollars. In truth, he should have had the part on his truck. That's what the hardware store said.
Description of Work: I hired them to fix a leak which was causing a stream to come from the faucet. The plumber who came was pretty good, but as he was doing the work, he noted that the horseshoe clamp was gone. He didn't say anything more. He got the cartridge out with some trouble, and the clamp was missing. I asked him what he would have to do, and he said he had to go to the hardware store (a mile away). He showed me his rate book, which said 185 dollars for a trip off-site. I called his boss, and he said they would only charge 112.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$260

ANNE S.
07/2006
5.0
plumbing
  + -1 more
They came in and left the house exactly as they found it, charge by the job not the hour, wear little booties as to not track any mud, put stuff back after they left the bathroom. If their prices are higher it is because they use higher end components.
Description of Work: There was something wrong with the shower that needed to be fixed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MOIRA L.
06/2006
1.0
plumbing
  + -1 more
I will never use them again. It was a scam to get me to buy an overpriced toilet. Another company was able to successfully unplug the toilet. Bonney plumbing refused to reimburse me the $85 or replace the $50 snake. As a small business person I was shocked. They also did not return my calls.
Description of Work: Toilet would not flush. Plumber used my 12 hours old $50 snake that was next to the toilet and bent it to a 30 degree angle. He denied using it and the owners of the company refused to pay for it. The toilet still did not flush. They said it was a 20 year old toilet (only 8 years) and needed to be replaced to the tune of $650. The $85 does not apply to this balance.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$85

HAROLD M.
05/2006
4.0
plumbing
  + -1 more
The work was done competently, but it was overpriced. Some of the items that they used are experiencing wear already, which I don't think is warranted.
Description of Work: They put in some new fixtures in the shower.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Jaimee M.
05/2006
5.0
plumbing
  + -1 more
MY OVERALL EXPERIENCE WITH THIS COMPANY WAS GOOD. THEY CAME ON TIME AND DID THE WORK THAT THEY WERE SUPPOSED TO DO. THEY DID REALLY GOOD, QUALITY WORK.
Description of Work: THEY CLEANED OUT THE DRAIN PIPE AND PUT A CHROME BAR IN THE SHOWER SO THAT I HAVE SOMETHING TO HOLD ON TO.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JACQUES L.
05/2006
5.0
plumbing
  + -1 more
IT WAS AN EXCELLENT SERVICE. THEY WERE JUST A LITTLE MORE EXPENSIVE THAN I THOUGHT THEY WOULD BE. THEY WERE REALLY POLITE AND CLEANED UP AFTER THEMSELVES WELL WHEN THE JOB WAS DONE.
Description of Work: THEY UNCLOGGED MY TOILET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

04/2006
5.0
plumbing
  + -1 more
THEY CAME AT THE TIME THEY SAID THEY WOULD BE THERE. THE PRICE FOR THE QUALITY OF WORK WAS GREAT. THE JOB WAS FINISHED NOT TOO LONG AFTER THEY FOUND THE PROBLEM.
Description of Work: THEY UNCLOGGED MY PIPES IN MY BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

JIM S.
04/2006
4.0
plumbing
  + -1 more
THEY CAME ON TIME AND WERE VERY FRIENDLY. THE ONLY THING THAT I DID NOT APPRECIATE WAS THAT I HAD TO CALL THEM BACK TO FIX A PROBLEM. THE WORK WAS FINE EXCEPT THEY FORGOT TO FIX THE LEAKY TOILET.
Description of Work: THEY INSTALLED TWO TOILETS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Paul J.
04/2006
4.0
plumbing
  + -1 more
THEY DID A REALLY GOOD JOB. THEY WERE HERE ON TIME. THEY KNEW EXACTLY WHAT THEY WERE DOING. THEY HANDLED THEMSELVES IN A VERY PROFESSIONAL MANNER. THEY DID NOT LEAVE ANY MESSES FOR US TO CLEAN UP.
Description of Work: THEY INSTALLED A FAUCET IN MY BATHROOM SINK AND REPLACED TWO WASHERS IN MY SHOWER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$480

04/2006
5.0
plumbing
  + -1 more
THEY CAME RIGHT OUT AND FIXED THE SEWER LINE. THEY CLEANED UP AS GOOD AS POSSIBLE WITH THE LAWN AND DRIVEWAY. THEY EVEN MADE SURE WE KNEW WHAT THEY WE'RE DOING AT ALL TIMES.
Description of Work: THEY HAD TO CLEAN OUT THE SEWER LINE AND MAKE SURE WE WOULD NOT HAVE ANY MORE PROBLEMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DAVID P.
04/2006
5.0
plumbing
  + -1 more
THEY DID AN EXCELLENT JOB IN MY BATHROOM. THEY SHOWED UP ON TIME AND GOT RIGHT TO WORK. THEY CAME PREPARED AND GOT THE JOB COMPLETED RATHER QUICKLY. I WAS SATISFIED WITH THEIR WORK.
Description of Work: THEY FIXED THE PLUMBING IN MY BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

04/2006
2.0
plumbing
  + -1 more
WE FEEL THEY WERE COMPLETELY OVER PRICED, BECAUSE THE JOB DIDN'T TAKE VERY LONG. THEY WERE FRIENDLY AND PROFESSIONAL. THEY RESPONDED PRETTY FAST TO THE CALL AND SHOWED UP WHEN THEY SAID THEY WOULD.
Description of Work: THEY HAD TO DIG UP THE YARD TO REPLACE A PIPE THAT HAD BROKEN.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$320

Contact information

11101 Trade Center Drive, Rancho Cordova, CA 95670

http://www.bonney.com

Service hours

Sunday:
8:00 AM - 6:30 PM
Monday:
7:00 AM - 7:30 PM
Tuesday:
7:00 AM - 7:30 PM
Wednesday:
7:00 AM - 7:30 PM
Thursday:
7:00 AM - 7:30 PM
Friday:
7:00 AM - 7:30 PM
Saturday:
7:00 AM - 6:30 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Electrical,
Ceiling Fans,
Air Duct Cleaning,
Lighting

FAQ

Bonney Plumbing Heating Air & Rooter Service is currently rated 4.1 overall out of 5.

Sunday: 8:00 AM - 6:30 PM

Monday: 7:00 AM - 7:30 PM

Tuesday: 7:00 AM - 7:30 PM

Wednesday: 7:00 AM - 7:30 PM

Thursday: 7:00 AM - 7:30 PM

Friday: 7:00 AM - 7:30 PM

Saturday: 7:00 AM - 6:30 PM

Bonney Plumbing Heating Air & Rooter Service accepts the following forms of payment: Check,CreditCard,Financing Available
No, Bonney Plumbing Heating Air & Rooter Service does not offer free project estimates.
No, Bonney Plumbing Heating Air & Rooter Service does not offer eco-friendly accreditations.
No, Bonney Plumbing Heating Air & Rooter Service does not offer a senior discount.
Yes, Bonney Plumbing Heating Air & Rooter Service offers emergency services.
Yes, Bonney Plumbing Heating Air & Rooter Service offers warranties.
Bonney Plumbing Heating Air & Rooter Service offers the following services: Air Duct Cleaning, Large Appliance Repair, Appliance Sale, Exterior Drain Pipe Installation, Energy Efficiency Auditing, Gas Leak Repair, Heating & AC, Lawn Irrigation, Plumbing, Drain Cleaning, Sewer Cleaning, Solar Panels, Water & Smoke Damage, Water Heaters, Water Softeners, Wells & Pumps, Windows

Contact information

11101 Trade Center Drive, Rancho Cordova, CA 95670

http://www.bonney.com

Service hours

Sunday:
8:00 AM - 6:30 PM
Monday:
7:00 AM - 7:30 PM
Tuesday:
7:00 AM - 7:30 PM
Wednesday:
7:00 AM - 7:30 PM
Thursday:
7:00 AM - 7:30 PM
Friday:
7:00 AM - 7:30 PM
Saturday:
7:00 AM - 6:30 PM