Bonney Plumbing Heating Air & Rooter Service

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Bonney Plumbing, Sewer, Electrical, Heating and Air, has been your local, reliable service company since 1978. As an A+ rated member of the Better Business Bureau, we have worked hard to build our reputation by providing you with top notch technicians, superior products and exceptional customer service. We have serviced thousands upon thousands of satisfied, loyal customers and are so pleased to earn your referrals. You can count on Bonney for quick, reliable service and repair for your plumbing, electrical, heating and air conditioning needs.

Business highlights

47 years of trusted experience
Emergency Services Offered
Eco Friendly

Services we offer

Air Duct Cleaning, Large Appliance Repair, Appliance Sale, Exterior Drain Pipe Installation, Energy Efficiency Auditing, Gas Leak Repair, Heating & AC, Lawn Irrigation, Plumbing, Drain Cleaning, Sewer Cleaning, Solar Panels, Water & Smoke Damage, Water Heaters, Water Softeners, Wells & Pumps, Windows

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.1282 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
16%
3
9%
2
7%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
3.6
professionalism
4.3
responsiveness
4.5
punctuality
4.6

Filter reviews by category

Showing 176-197 of 282 reviews

David H.
05/2009
3.0
plumbing
  + -1 more
The instant hot water unit in our kitchen falied. Bonny plumbing responfd to our call. We did not have time for a second call or bid so accepted the very overpriced unit and installation from bonny plumbing. We feel if we called a regular plumber the job would have cost $ 300.00 at the most.
Description of Work: Replaced (at sink) hot water heater Very overpriced

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$900

Melody E.
04/2009
2.0
heating & air conditioning/hvac
  + -1 more
I didn't follow thru with the estimate based on the phone conversation.
Description of Work: We called for an estimate. I told them what another company's estimate was and basically the Bonny guy said, "that's impossible." He implied that the company that gave me the estimate might be out to "rip me off". I didn't like that. I would've been more responsive if the guy would've said, "that's a great estimate and I'm not sure we can beat it, but am happy to come out and take a look". I cancelled the appt. with him and am doing business with the first company..who has been super professional.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0


Response from Bonney Plumbing Heating Air & Rooter Service
DEAR MEMBER - I READ YOUR COMMENTS WITH GREAT INTEREST AND APPRECIATE YOUR FEEDBACK. HAVING BEEN IN BUSINESS FOR MORE THAN 30 YEARS, CUSTOMER SERVICE IS VERY, VERY IMPORTANT TO US. YOUR CONCERN WAS PROMPTLY ADDRESSED INTERNALLY AND WILL NOT HAPPEN AGAIN. WE WORK HARD TO MAINTAIN HIGH STANDARDS OF PROFESSIONALISM AND OUTSTANDING CUSTOMER SERVICE AT ALL TIMES. IF WE FALL SHORT OF THIS, I AM PERSONALLY INTERESTED IN HEARING ABOUT IT. I HOPE WE CAN BE OF SERVICE TO YOU IN THE FUTURE. SINCERELY, REBECCA MANGANO PERSONNEL MANAGER

Steven S.
03/2009
5.0
drain cleaning
  + -1 more
We were very satisfied with their work. They had excellent service.
Description of Work: They fixed a stopped up shower drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$122

Sandra S.
02/2009
5.0
plumbing
  + -1 more
Our toilet had been running off/on and with our son moving back home we wanted to get it fixed. We called Bonney and they were at our residence within two hours of our phone call. Marshall was quick to diagnose the problem, too long of a chain and need new flapper. Work was completed in ten minutes, if that.
Description of Work: Replaced flapper and shortened chain to toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Margaret R.
01/2009
5.0
plumbing
  + -1 more
They responded quickly. I received an estimate of the work before they stared, which was accurate. They were very prompt in coming out.
Description of Work: They did some plumbing work for me on the outside with my water lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Gregory F.
10/2008
5.0
plumbing
  + -1 more
Fine. They fixed a leak in an upstairs bathtub. However, they had to cut a hole in the ceiling of the bathroom downstairs to verify that there was no mold/mildew as a result of the leak.
Description of Work: Fixed a leak in bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christopher C.
10/2008
1.0
drain cleaning
  + -1 more
Terrible. The plumber didn't even check for a clean-out valve before going under the house for $$$. Then he used a power snake, but was clueless about where the pipes really went (as I found out later). The problem came back within days. The second plumber pulled out old paper like material near a tight bend that the Booney plumber had somehow missed.
Description of Work: Called to clear a slow drain for the bathroom and water leaking into the backyard.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$250

Jim D.
01/2008
5.0
plumbing, drain cleaning
  + 0 more
Great experience, no waste of time, price quoted and time to do job. Very happy.
Description of Work: Snake main line of a newly remodeled duplex. Was not able to access the clean out, installed new access to clean from in the future. Very professional, on time, clean. would definitely use again. All future remodeling will be done with a cleaning of all drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

RUBY N.
10/2007
4.0
plumbing
  + -1 more
I had them come back because of the leaking from the heating system after they replace the kitchen faucet. They are very expensive.
Description of Work: I had the faucet replaced in the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Karon C.
09/2007
5.0
plumbing, appliance sales
  + 0 more
They first came out and discussed with me the two options I had to hook up the ice maker. I chose the less expensive option. He came in to the kitchen and went to work and was done in ten minutes. I was impressed at how quickly I got the appointment with them. I called them at 4:30 pm on a Friday and he came out that same day. He was very professional and I would refer him to anyone.
Description of Work: I had them hook up the water line for my ice maker on my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

TARA D.
09/2007
1.0
plumbing
  + -1 more
There was discoloration on the floor in the master bath in front of the toilet and he said the toilet needed a new seal. He said he would replace the seal and reinstall the toilet and put in new flushing unit in the bowel. Another contractor noticed the seals on the toilets were not replaced. All he had done was install the flushing piece inside and it was only a three dollar part. All three toilets had the flushing part changed and he was supposed to reseal them all and he did not. He did not replace the caps on the base of the toilets either. I feel I was charged for hours of work for nothing.
Description of Work: I had them service all three toilets in my home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

SUSAN B.
09/2007
5.0
drain cleaning
  + -1 more
Bonney Plumbing is very quick in sending a plumber as it is usually the same day I call them. They are very personable and always fix the problem the first time they come out. I am very happy with them.
Description of Work: Our bathroom toilet was not draining properly so I had them unclog it. The clog was repaired in less than thirty minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GLENDA A.
09/2007
5.0
plumbing
  + -1 more
They have always been on time and I am very happy with them. I can depend on them to do a good job for me. They have high end products and I dont think my toilet will be clogging up again anytime soon. The cost of the toilet replacement was $600. This sounds unreasonably high, but the toilet was a Toto brand, which is practically guaranteed not to stop up. I have not had a problem with it since I had it installed. It was worth every penny.
Description of Work: I had Bonney Plumbing remove and replace a toilet in my bathroom because it was stopping up too much.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

JOYCE C.
09/2007
5.0
drain cleaning
  + -1 more
Bonnies Plumbing is great and I can count on them be here every year to perform the service. Not only do I count on them for just the yearly visit, I call them if I have any other problems throughout the course of the year.
Description of Work: They come out to my 3000 square foot home to flush out the main lines of my home. I pay them once a year for standard service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ROBERT W.
09/2007
4.0
plumbing
  + -1 more
Booney Plumbing is a highly known plumbing company in my area. The work they did I thought was very easy and it didn't take very long for them to finish. I have no idea why I was charged so much, but I will not be using them in the future.
Description of Work: Booney Plumbing installed a new drain in my kitchen sink and a new rubber flap in the toilet in my main bathroom. It took them about 30 minutes to complete the job.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$400

Buenaventura D.
08/2007
5.0
water heater repair
  + -1 more
Booney Plumbing I thought was very professional and clean as well as thorough. The inspector that came out even said that this company always does a great job. They can be rather expensive but its still comparable to others in the area.
Description of Work: They removed and replaced a 50 gallon hot water heater in our 1500 square foot home. The job took about 4 hours to complete.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Lynn S.
08/2007
5.0
plumbing
  + -1 more
I always use this company whenever I have any plumbing issues. They have a senior citizen discount, all their work is guaranteed, and the prices they charge are set and very affordable. I definitely recommend them as I know they are always professional and that they do the job right.
Description of Work: They came to my home and ensured that a leaky shower head was not leaking after all. They took about a half hour determining that this was not a problem and then adjusted the head so that it worked properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

EVANS C.
08/2007
5.0
plumbing
  + -1 more
I called them on July 3rd thinking that they would come to my house after the holiday, but they came on July 4th!! They work really hard and do a great job. The service they provide is outstanding, they cleaned beautifully once the job was done and the man was wearing a neat uniform.
Description of Work: One man came to my house to fix a leak in the sink with some kind of product. He also replaced one of the faucets because it was leaking and it was also old. It took him around thirty minutes to finish the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

SUZAN G.
08/2007
5.0
drain cleaning
  + -1 more
I called on a Saturday and he came out Monday morning. He was friendly and the price was fair. His truck was clean and they even did a follow up call to see if I was happy with the service I received.
Description of Work: They fixed a stopped up sink within my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

KD T.
08/2007
5.0
drain cleaning
  + -1 more
Called and expected to get an appointment the next day and was pleasantly surprised that they actually do the work the day you call. They gave me a 4 hour time frame that they would show up and were actually on site in an hour. The man showed up in a delivery type truck brightly painted (looked like a rolling bill board!) and he had every tool and part I could think of. They even have new in-the-box toilets, water heaters, etc in the truck!! He said that way they can show up an do the job without leaving to look for stuff. I was glad to hear that, since the last time I needed a plumber, he came and went for several hours to buy the parts he needed. I will never call any other plumbers when needed other than this company. He cleared the drain in about 15 minutes, tested the pipes by flushing with a lot of water and then told us the steps we should take to ensure pipes stay cleared. The best thing - they tell you the price when they get there and dont charge by hour.
Description of Work: Discovered a problem when the end of the dishwasher cycle filled both sinks in the kitchen. After that drained (took hours), I disassembled under sink drain elbow to see if it was blocked. Called for a plumber after figuring out that the problem was not anything I knew how to deal with...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Hank & Patti M.
08/2007
5.0
plumbing
  + -1 more
The price was kind of high but nothing to complain about. They were very careful to explain everything and they even went over the costs before starting the work. When they finished the explained to me what I should look for in the future. They were easy to get a hold of and I would use them again.
Description of Work: I had Bonney Plumbing repair a broken toilet. They replaced a flange and fixed the linoleum that was ruined. The job took 2.5 hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Suzanne D.
08/2007
5.0
plumbing
  + -1 more
We have used them before in the past and they always show up on time. They are efficient in their work. I feel like they are a little expensive but they are a large company and they do good work.
Description of Work: He repaired a toilet leak within my home.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

11101 Trade Center Drive, Rancho Cordova, CA 95670

http://www.bonney.com

Service hours

Sunday:
8:00 AM - 6:30 PM
Monday:
7:00 AM - 7:30 PM
Tuesday:
7:00 AM - 7:30 PM
Wednesday:
7:00 AM - 7:30 PM
Thursday:
7:00 AM - 7:30 PM
Friday:
7:00 AM - 7:30 PM
Saturday:
7:00 AM - 6:30 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Electrical,
Ceiling Fans,
Air Duct Cleaning,
Lighting

FAQ

Bonney Plumbing Heating Air & Rooter Service is currently rated 4.1 overall out of 5.

Sunday: 8:00 AM - 6:30 PM

Monday: 7:00 AM - 7:30 PM

Tuesday: 7:00 AM - 7:30 PM

Wednesday: 7:00 AM - 7:30 PM

Thursday: 7:00 AM - 7:30 PM

Friday: 7:00 AM - 7:30 PM

Saturday: 7:00 AM - 6:30 PM

Bonney Plumbing Heating Air & Rooter Service accepts the following forms of payment: Check,CreditCard,Financing Available
No, Bonney Plumbing Heating Air & Rooter Service does not offer free project estimates.
No, Bonney Plumbing Heating Air & Rooter Service does not offer eco-friendly accreditations.
No, Bonney Plumbing Heating Air & Rooter Service does not offer a senior discount.
Yes, Bonney Plumbing Heating Air & Rooter Service offers emergency services.
Yes, Bonney Plumbing Heating Air & Rooter Service offers warranties.
Bonney Plumbing Heating Air & Rooter Service offers the following services: Air Duct Cleaning, Large Appliance Repair, Appliance Sale, Exterior Drain Pipe Installation, Energy Efficiency Auditing, Gas Leak Repair, Heating & AC, Lawn Irrigation, Plumbing, Drain Cleaning, Sewer Cleaning, Solar Panels, Water & Smoke Damage, Water Heaters, Water Softeners, Wells & Pumps, Windows

Contact information

11101 Trade Center Drive, Rancho Cordova, CA 95670

http://www.bonney.com

Service hours

Sunday:
8:00 AM - 6:30 PM
Monday:
7:00 AM - 7:30 PM
Tuesday:
7:00 AM - 7:30 PM
Wednesday:
7:00 AM - 7:30 PM
Thursday:
7:00 AM - 7:30 PM
Friday:
7:00 AM - 7:30 PM
Saturday:
7:00 AM - 6:30 PM