Reliable Delivery LLC logoApproved Pro
Approved Pro

Reliable Delivery LLC

Moving, Storage, Delivery Service,

About us

Reliable Delivery is Southern California’s most highly regarded provider of full-service moving and storage. A family-owned, fully licensed, and insured, residential and commercial moving and storage company, Reliable Delivery specializes in moving antiques, designer furniture, and other fragile furniture. WE DO NOT transport vehicles, WE DO NOT rent trucks for self moves and we ONLY OPERATE IN CA. We have the experience, equipment, supplies, and professional movers to handle any Southern California move. we do not go across-country or outside of California. Reliable Delivery services San Diego county, Los Angeles county, Orange county and beyond.

Business highlights

Family owned & operated
22 years of experience

Services we offer

Reliable Delivery offers: Residential moving, local and long distance; Commercial moving, local and long distance; Delivery services, local and long distance; Storage services; Materials Delivery Service

Services we don't offer

self storage, vehicle storage, truck rental

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Senior Discount

10%

Accepted Payment Methods

  • CreditCard
Reviews
4.8113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
4%
2
1%
1
1%

Filter reviews by service

Showing 1-25 of 113 reviews
Aleta W.
Aug 2023
5.0
Moving
Yes, I recommend this pro
$700
It could have not been done better. The company was unknown to me but I took a chance.

Erik V.
Oct 2022
5.0
Moving, Storage
Yes, I recommend this pro
These guys were impressive! We had a move set up and needed to be out by that day, but my realtor had issues and we didn’t get the keys when we were supposed to but still had to be out, I didn’t know what to do and Josh at the office calmly explained this happens and offered to bring my stuff to storage so that I could get out that day, then a few days later when we got the keys they brought everything over & set it all up perfectly. Not only was that such a big help, but the crews were actually really nice and efficient! Highly recommend!

Marina D.
Oct 2022
5.0
Moving
Yes, I recommend this pro
They were great! Clean, efficient move. The crew was very professional and they actually showed up at the time they said, not a window, on time! I was impressed from the start and the guy at the office Josh was very kind in answering all of my questions. I would highly recommend them to anyone!

Ivan J.
Oct 2022
5.0
Moving
Yes, I recommend this pro
Great. They were on time, clearly knew what they were doing, all the guys made my wife, kids and I feel comfortable and nothing damaged. We were dreading moving day but before we knew it the house was empty and we couldn’t believe how quick they made that look. Hope not to move again, but would definitely hire again.

Gary S.
Nov 2021
5.0
Moving
Yes, I recommend this pro
I had to move my mother up to Reno to be closer to me, so to say I was stressed was an understatement. I called and Josh picked up the phone right away, and instantly easier my worries. He explained how well they pack, pad wrap, protect the property, and are experienced. (He was telling no lies) He scheduled an in home, and the owner named Daniel showed up. After speaking with him for two minutes, I knew in my head I was going to work with him. We ended talking about our families, building greenhouses for our wives, and our kids for a while. My mother has spent more money than any normal person should on the most random and delicate antique furniture. EVERYTHING WAS DELIVERED JUST AS IT WAS IN HER HOUSE!! I was blown away. All over her delequate artifact nonsense items that Reliable Delivery packed made it safe. I never would have thought in a million years my mother would trust anyone with her stuff, she did, and she couldn't be happier. Seeing your mom go through one of the most stressful moments of her life, and end up happy can't be repaid. They showed up 15 minutes early, were clean cut, and had great attitudes. They got to work immediately like they have done this thousands of times. I asked them what pieces they were worried about, or any apprehentions they had, they laughed and said "nothing". Collin was the second foreman under Daniel, and was great. We were talking about our newborns, and football while he worked his a** off. If you want to trust a company with everything you have worked your entire life to accumulate, HIRE THIS COMPANY!

Matt D.
Oct 2021
5.0
Moving, Storage + 1 more
Yes, I recommend this pro
Smooth and FAST! Hands down THE BEST MOVING COMPANY!!! These guys are the most professional and efficient movers out there! They make your moves so incredibly easy and stress free. If I could give these guys a 10 star review I would! Dan, Collin, and Ivan were the best crew anybody could ask for 10/10 would recommend these guys for any moving needs!

Alan A.
Oct 2021
5.0
Moving, Delivery Service
Yes, I recommend this pro
Reliable delivery. Wow. What an amazing team. I’ll be honest, moving is really stressful; yet, on moving day, I was able to brew coffee as the crew took care of everything. I was in charge of ONLY the walkthrough. The elevator and walk did not slow them down nor did they add “extra hours and fees” for the inconvenience. If I could go back in time, I would go back to the day they showed up as I’ve never felt more relaxed. Thank you Reliable! See you on my next move!

Stefanie D.
Oct 2021
5.0
Moving, Storage
Yes, I recommend this pro
This moving company Reliable Delivery is by far the best I have used in the past 12 moves all local in San Diego. Their professional, efficiency and ability to perform such a high end move with absolutely no issues is very impressive. Good work Reliable team. I will refer you to everyone I know and hope I don’t need you again for a few years! A+ all around

Deborah M.
May 2021
1.0
Moving
$1,812
THIEVES!  If you value your belongings, Reliable Delivery is NOT Reliable! Colin and Jesse were my movers in March 2020.  I chose Reliable Delivery because of their great reviews, accolades and of course their name.  Colin was very firm with me saying that nothing would be loaded onto the truck that wasn't secured.  His attitude was not what you'd expect from a company with awards for customer service.  Jesse's attitude was much more professional.  My Bose Bluetooth speaker wasn't secured in it's original box and was moved while I went to get more tape to secure it.  Jesse was in the room with me.  Colin was emptying the garage and moving boxes I had stacked near the doorway of the condo to help move things quickly. No one knew where the Bose speaker was or saw it.  The box that it was in was placed at my new address empty on a shelf in the garage.  I texted Colin and reported the missing speaker. I had a brand new replacement queen size mattress protector in the origin garage, in the box it was shipped in, also not secured and Colin was told not to load it.  He was also told not to load a huge box of wardrobes that I purchased from Amazon.  When I questioned where the box was, he disrespected me by raising his voice, asking me if I wanted him to unload.  I am a single Black woman who hired this company to move me and/or store my belongings.  I'm sure if I were a man, he wouldn't have spoken to me in that manner. Long story which I will tell to whomever asks.  To be brief, my Bose Bluetooth speaker and the mattress protector were STOLEN and my Total Gym, Fluidity Ballet Barre and a lighted makeup mirror were damaged.  I received a check for $45 for my speaker, mattress protector and mirror.  Nothing for my exercise equipment.  I was told by Josh, the manager, who also has a customer service problem, that they don't hire people that steal!  Telling me that my speaker will show up when I've gone through all my boxes. It did not.  He also told me that their reputation was very important to them.  I guess importance doesn't have value to this company.

R C.
Feb 2021
5.0
Moving
Yes, I recommend this pro
$310
Collin and Alan did a great job, fitting more stuff into a small POD that I thought was possible. Super helpful, careful and did a great job.

Jim D.
Feb 2021
5.0
Moving, Delivery Service
Yes, I recommend this pro
Reliable Delivery was recommended to us from friends who had hired them to salvage a bad move from another company, when they moved from San Diego to Arizona. And we're so glad they did! We were also making the same move with a fairly large household. The entire team - Dan, Juan, George, and Collin, and the in-house team, all exceeded our expectations. We got expert packing advice from Dan, which we took, and they even helped us find ways to save money by doing some things ourselves. They were always on time, extremely professional and friendly, and did an outstanding job with packing, unloading and then reassembling our furniture. Not a single item was broken or damaged and they went out of their way to ensure that we got everything setup right where we wanted it - even after we changed our minds. My wife and I can wholeheartedly recommend this firm for any of your moving needs. Thank you Reliable Delivery!

Pam W.
Nov 2020
3.0
Moving
$460
Okay but truck broke down and delayed move.
Response from Reliable Delivery LLC

"Thank you [Member Name Removed] for the feedback! Unfortunately, you meant to rate a different provider. Please remove this incorrect posting. We did not service your move and have never had a truck break down in the 20 years we have been in business. Please repost your review and rating for the correct company. All of the moves we serviced on 10/29/20 were in Carlsbad and Orange County. Daniel Parascand, Owner Reliable Delivery LLC"


Karen R.
Jul 2020
3.0
Moving
$500
The men were very professional and efficient. However the information about costs was inaccurate. I was told it was a one time $50 gas fee since a truck and drive time weren't applicable (as I was only moving up one floor in my complex). I was then told it was $90 an hour. These men completed an hour and 45 minutes worth of work and my bill came out to over $500. Turns out they charged me for their commute time as hourly work time. Had I known that this was the case I would have hired someone closer to home. I believe over $500 (plus tip) is way too high to pay for a move that took 1 hour and 45 minutes and was simply a move up one floor in the same complex (elevator, not stairs). I feel I was not given an accurate cost estimate and would not hire this company again. I emailed the manager expressing my concerns and did not hear back from him.
Response from Reliable Delivery LLC

"Thank you for your feedback [Member Name Removed], and we are glad to hear the crew performed the requested moving services well & efficiently. I was surprised to see your low review and especially have it be due to the cost since when you asked us for moving services in Laguna Hills, CA the very first thing I mentioned was that we were in San Diego. I explained the $50 fuel was not because of how far you were moving but because of the distance for us to travel out to you, and since you described a very small list of items, it sounded like 1.25 to 1.5 hours of moving so even with the drive it was likely to be within the hourly minimum anyway, which at the end it was only .5hours (30mins) over your quoted minimum. We write the information in your quote as clear as possible and bold any billing info and still ask that you call us if you have any questions, so I am sorry to hear about the misunderstanding and had we known there was any clarification to be done, we would have gladly reached out to you. We just put on our masks and go out to do the labor that is requested of us during these tough times. We thank you for your business and hope you enjoy your new residence for years to come. Stay Safe, best."


Brent K.
Jul 2020
5.0
Moving
Yes, I recommend this pro
$430
move to house

Johnnie R.
Jul 2020
5.0
Moving, Delivery Service
Yes, I recommend this pro
$700
It was perfect.

MARNY J.
May 2020
5.0
Moving
Yes, I recommend this pro
beyond fantastic not a single hitch

Josh A.
Apr 2020
5.0
Moving, Storage
Yes, I recommend this pro
Once again the legends at Reliable Delivery have exceed our expectations! This was the third move we have done with Dan and his crew and they just keep getting better if thats even possible. This was the biggest of our moves and most complicated as we had items going to storage, items being prepared for shipping to the east coast and then a large ranch home worth of items being moved into a smaller 3 level house with much more of a difficult entrance. The guys came prepared and had everything wrapped and protected in no time and trucks well packed and over the two days we had them booked for they had it all done within a day and a half. Cannot recommend these guys highly enough for any type of move or even to store you belongings with. 10/10 once again! Cheers

Patrick T.
Nov 2019
5.0
Moving
Yes, I recommend this pro
$360
Several weeks ago I set up a move with Reliable Delivery. Josh was very helpful with scheduling and accommodated some changes I needed to make to the original schedule. Thomas and Kevin were amazing with the actual move, they were on time and very quick and efficient. I would definitely use them again for my next move.
Response from Reliable Delivery LLC

"Thank you for your review and feedback regarding your move team and experience with our services. We thank you for your business and look forward to working with you in the future when you need our services again! Happy New Year. Reliable Delivery Team"


Chris and Cathy B.
Sep 2019
5.0
Moving
Yes, I recommend this pro
$2,400
Josh and his office team worked with us to get a quote, schedule (including some changes) and keep us informed. On the day of, people called ahead of time and showed up when they said. Kevin and Thomas showed up to pack and were pleasant and professional, getting the job done quickly and efficiently. Gary, Colin and Ernesto moved us and got us to the new place on schedule. The teams handled our home with care . Would not hesitate to recommend or call them again.
Response from Reliable Delivery LLC

"Thank you for your review and feedback regarding your move team and experience with our services. We thank you for your business and look forward to working with you in the future when you need our services again! We hope that you enjoy your new residence for many years! Happy New Year. Reliable Delivery Team"


Andrew U.
Jul 2019
5.0
Moving
Yes, I recommend this pro
Dan, Victor, and Nick were a godsend! These guys are professional movers that come prepared. Every step of the way from speaking to the Project Manager (Josh) to the actual movers on the day of were professional, friendly and very helpful. My wife and I moved into the third floor of a three story apartment building on July 19. We previously hired Two Men and a Truck for our move from Mission Valley to Bay Ho, but those movers were unable to complete our move - they said our couch wouldn't fit and offered to haul it away for $50 to the junkyard or they could leave it outside. I called Reliable Delivery and spoke with Josh while Two Men and A Truck was still moving boxes into my new apartment. Josh said he was very confident that they would be able to get the couches into the apartment so I had the other movers leave the couch outside. Ten days later, on moving day part two, the Reliable Delivery moving team called me 30 minutes prior to arriving and arrived even earlier than anticipated, which I appreciated. I showed them the space and where the couches were. In about 45 minutes both sets of the sectional couches were in my apartment. 45 minutes! Two Men and a Truck failed to even attempt to move it up the first set of stairs. The experience I had with Reliable Delivery was leaps and bounds better than any other delivery service I have ever used. We will definitely be using their services for any upcoming moves we make - and we're definitely going to be recommending this team to our friends, family and colleagues. Thank you again Dan, Victor, Nick and Josh for making our home feel complete!!!!
Response from Reliable Delivery LLC

"Thank you for your review and feedback regarding your move team and experience with our services. We thank you for your business and look forward to working with you in the future when you need our services again! We hope that you enjoy your new residence for many years! Happy New Year. Reliable Delivery Team"


Julie S.
Feb 2019
5.0
Moving
Yes, I recommend this pro
$1,935
Great! Gary, Kevin, Kenny, Thomas and Collin were right on time, were personable and worked nonstop all day moving my furniture and packed goods. They were very careful. They took the time to wrap and protect items and my floors and walls and they got it done quickly. I definitely recommend them.
Response from Reliable Delivery LLC

"Thank you for your review and feedback regarding your move team and experience with our services. We thank you for your business and look forward to working with you in the future when you need our services again! We hope that you enjoy your new residence for many years! Happy New Year. Reliable Delivery Team"


Richard W.
Feb 2019
3.0
Moving
$1,529
This would have been a good review, but it came down to how much longer than expected (re: more expensive) it took to move a 2 bedroom apartment. We had boxed up everything except pictures (~15), TVs (3), and were moving about 1 mile from Cortez Hill to East Village. I believe the move started about 9 a.m., and we first started getting a little worried when it was getting to be about noon and we were still moving out of the old apartment. Then I was confused if I needed to provide them lunch, or if they would have their own, I felt like we were moving slower because everyone was hungry. We did end up ordering pizza for the movers to eat, around 1-2 pm. After everything was finished it was fairly late (evening), and it ended up being more than an 8 hour job, and we owed $1529. The guys were very nice and professional, and nothing was damaged but if I'm comparing this to previous moves there's no way I think moving a 2 bed apartment 10 blocks should take that long and cost that much. Lessons learned from this was: Pack up all our pictures beforehand, and don't go to the cheapest hourly labor rate, because you may just end up paying for more hours.

SHARI B.
Jan 2019
2.0
Moving, Storage
$13,151
In October 2018 we hired Reliable Delivery to move from our home to their storage facility and then in December 2018 move our belongings from storage into our new home. The crew was accommodating in that they moved outdoor plants which they don’t usually do; however, that was the only positive experience we had with the company. For starters, they came in a total of $3,421 over their estimates….$1,830 over on the initial move; $1,591 from their storage facility to our new home. Their excuse for the overage was feeble, especially for the second move. The final move into our new home was disappointing to say the least: • They lost belongings of ours while in storage and offered very little as compensation. • They were sloppy with their delivery leaving dirty finger/hand prints on doors. • We had to follow them around to make sure they picked up packing materials left on the floors/ground. • The foreman on duty for the second day of the final move was very lax in making sure the crew put all items, especially lamps, back together they way that they originally found and packed them. Overall, Reliable Delivery, was far from ‘reliable’ and based upon our unpleasant experience, we would never use them again or recommend them.
Response from Reliable Delivery LLC

"We are sorry to hear that you had an unpleasant experience with our moving services. We were very surprised to see your review after [Member Name Removed] mentioned numerous times to [Member Information Removed] team how happy she was with [Member Information Removed] service we provided you both and you tipped [Member Information Removed] move team at [Member Information Removed] end of [Member Information Removed] services. [Member Information Removed] cost "overage" you are referring to was for [Member Information Removed] additional full truckload of plants and firewood that were delivered to a friend's home and later picked up and redelivered to your new home as well as [Member Information Removed] added Golf Cart delivery back to your old residence. This is something you added to your move after booking and was therefore not included in your original quote for a residence move of furniture and boxes which you have a copy of for your records. You were made aware of [Member Information Removed] additional cost for this at [Member Information Removed] time you added it when we sent you written correspondence that we can provide this service at [Member Information Removed] hourly rate quoted for [Member Information Removed] duration of [Member Information Removed] labor time required. Regarding [Member Information Removed] lost metal shelf that was stored we did take off [Member Information Removed] amount required to replace it with a new one. After reviewing your inventory report we found that their was actually only 3 metal racks at your old residence and [Member Information Removed] 4th on [Member Information Removed] inventory was a white shelf next to them in your storage room, so nothing was actually misplaced. We wish you [Member Information Removed] best with your new home for many years to come."


Suzie M.
Dec 2018
5.0
Moving
Yes, I recommend this pro
$650
We needed to move about half of our household goods across town to a rental for several months. Reliable Delivery is not the cheapest but we will hire them again to move back into our house once remodels are done. They were responsive to our needs (dates, times, packing materials, etc.), spot-on punctual, and took exceptional care in handling our stuff. Each piece of furniture was wrapped in moving blankets and secured like it was going across the country, not just a few miles. Delivery was same day and they took great care to avoid any damage to stuff or the house we moved into. They set up everything where we needed it and even moved a couple of couches that were already in the rental house. The crew of three were hardworking, quick and clearly knew exactly what they were doing. It was amazing to watch them work.

Linda C.
Oct 2018
5.0
Moving, Delivery Service
Yes, I recommend this pro
What a fantastic group of men. They moved and wrapped some very expensive furniture and household items. The workmanship was excellent. They took extra care of my property. They were efficient, on time and they were pleasant to work with. My move involved two separate moves in two different months each move requiring two moving vans. They did such a great job that with my second move going to the same new home I requested the same group of men. All my belongings were delivered in perfect condition. THANK YOU RELIABLE for a pleasant relocation. I wouldn’t hesitate to use them again.
Response from Reliable Delivery LLC

"Thank you for your review and feedback regarding your move team and experience with our services. We thank you for your business and look forward to working with you in the future when you need our services again! We hope that you enjoy your new residence for many years! Reliable Delivery Team"

Showing 1-25 of 113

Licensing

Bonded

Insured

Licensed*

Trade License Number

CAL-T 190689

Trade License Locale

CA

Trade License Authority

California Public Utilities Commission

Trade License Expiration

07/16/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Reliable Delivery LLC is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: 9:00 AM - 5:00 PM
Reliable Delivery LLC accepts the following forms of payment: CreditCard
Yes, Reliable Delivery LLC offers free project estimates.
Yes, Reliable Delivery LLC offers eco-friendly accreditations.
Yes, Reliable Delivery LLC offers a 10% senior discount.
No, Reliable Delivery LLC does not offer emergency services.
No, Reliable Delivery LLC does not offer warranties.
Reliable Delivery LLC offers the following services: Reliable Delivery offers: Residential moving, local and long distance; Commercial moving, local and long distance; Delivery services, local and long distance; Storage services; Materials Delivery Service
self storage, vehicle storage, truck rental

Contact Information

13026 Stowe Drive, Suite D, Poway, CA 92064

Service Hours

Sunday:9:00 AM - 5:00 PM
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:8:00 AM - 5:00 PM
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