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Appliance Rescue Service

Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

With over 25 years experience, we pride ourselves on Superior Service! All repair technicians meet the highest levels of performance — State licensed, factory trained and certified to work on today's complex brands of refrigerators, stoves, ovens, microwaves, ice makers, washers and dryers. Each technician is individually licensed and fully insured for your protection. DBA: Appliance Rescue, 800 Appliance Inc. DBA web address: www.800appliance.com. Additional location: 3540 W, Sahara Avenue #267, Las Vegas, NV 89102. Factory Trained, Factory Authorized Service Provider for Whirlpool, Maytag, Jennair, Kitchenaid, Amana, Roper, Estate, General Electric, Samsung, Haier and other major brands. Factory Service provided by Licensed Employees Only. No Subcontractors.

Business highlights

42 years of experience

Services we offer

Appliance repair.

Accepted Payment Methods

  • CreditCard
Reviews
4.412 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
33%
3
0%
2
8%
1
0%
Showing 1-12 of 12 reviews
Steven C.
Nov 2017
5.0
Yes, I recommend this pro
$21,500
I was a little shocked at the price for both the part and the service call. The guy was pretty responsive. They were here when they said they would be. He was very good.

ANITA C.
Sep 2017
5.0
Yes, I recommend this pro
$15,000
We got them from Angie's List. We've used them before and they were always great.

Gail C.
Jun 2017
2.0
When you call 1-800-APPLIANCE also known as Appliance Rescue, you are sent whomever they contact as your repair person. Your repair person does not work for this company but is an independent contractor. When you call to talk about billing, you get switched to Accurate Bookkeeping Service. The repair person did a fine job. However, their pricing is out of the ball park to say the least. They do not charge by the hour, and their fees are exorbitant for the service they provide. We had one dryer light bulb and one door switch replaced which took all of maybe 20 minutes and cost under $50 for both and were charged over $200 for the call. Labor was billed at $169 which didn't match the suggested estimate given us. All in all, it was a total rip off. I would not recommend this company to anyone.

Virginia H.
Feb 2017
5.0
Courteous contact., but they only do major appliances, not small

Mindi D.
Dec 2016
5.0
Yes, I recommend this pro
I would use them again.

Mindi D.
Dec 2016
5.0
Yes, I recommend this pro
If they wanted to, they could have said, "Sure." The guy was very helpful and said, "Look, it's going to cost as much to buy a new one as it would to repair this." So they didn't do the work.  I only paid a small service fee or something and then they ended up not doing the work and I bought a new washer. But, I appreciated that. They could have had me repair it. They could have had me repair it seven times and I would have, on their advice, but they were honest. As a matter of fact, we left their magnet on our refrigerator.

ANITA C.
Nov 2016
5.0
Yes, I recommend this pro
unknown

Jean P.
Jun 2016
5.0
Yes, I recommend this pro
unknown

Clariss Joy W.
Sep 2015
5.0
Yes, I recommend this pro
.

Harry H.
Sep 2015
5.0
Yes, I recommend this pro
$2,000
.

John T.
Aug 2015
5.0
Yes, I recommend this pro
unknown

Robert H.
Aug 2015
5.0
Yes, I recommend this pro
$20,000
unknown

Val K.
Jul 2015
5.0
Yes, I recommend this pro
.

Val K.
Jul 2015
5.0
Yes, I recommend this pro
unknown

Michael P.
Mar 2015
5.0
Yes, I recommend this pro
unknown

Miles T.
Mar 2015
5.0
$50,000
unknown

Terri Lee T.
Jan 2015
3.0
$23,700

Kitchen Aid Fridge stopped cooling so I called the 800 number in the Refrigerator manual, and these people at the Kitchen Aid phone number connected me to Appliance Rescue for service. First appointment offered was a week out, then, suddenly, they had a next day appointment, which was good. Was told that it was $69.95 to come out, which is credited toward the entire bill. Ok, I took off work, cause no one works nights or weekends anymore--service was performed and invoice written on the spot. Replaced was an electrical switch device, small white plastic box which sits behind the panel in the back of the fridge near the compressor.  Part charge $90, tax, $7.somthing, and labor $140.  Repair took less than 5 minutes, but repairman hung out for 30 minutes or so to be sure it was working.  All was fine till I asked, as politely and gently as possible, where/how did they/he arrive at the $140 charge. They seem to take offense at asking this.  Repairman said, well I can charge $120, $140, $180 or whatever depending on what I do.  So is it an hourly rate, a flat fee or is the fee associated with the part, are there standard charges?  Anyway I guess a customer is just supposed to not ask, or assume it's legit, or whatever but I was accused of making him "feel like" the charge was inappropriate. He became defensive and I kept saying, "I'm just asking a question about how the amount is determined".   the fridge seemed to have a rattling noise I have never noticed before, (same house, same fridge 11.5 years). Thought maybe there was something loose in there after the repair, so asked them to come back out.  was told everything was okay and he was surpri

ed I had never heard it before (guess it was me). then the repairman accused me of calling him out on this call to explain the charges, which I assured him I did not do, I really did call because I heard a new rattle, and heard it all the way from the family room.  Anyway I explained I just wanted to understand where the $140 labor came from, he didn't understand my question, so I re-worded, how did he arrive at the $140 charge, he then still didn't understand what I was asking, so I said how did you get/arrive at the $140 charge. he said It was labor, I said I see that (part, tax, labor, I get that) just wondered if he can charge what he wants, or it there's standard charges, hourly rates, what?  A very uncomfortable situation, the repairman was defensive and seemed angry but he couldn't give me a plausible explanation, till I asked, is it just a flat rate charge, he said yes. So I guess you get charged according to whatever they want to charge.

Lara J.
Jan 2015
5.0
Yes, I recommend this pro
$24,000
My dad caled a random appliance repair company that charged us over $500 for a repair that didn't fix the oven. Eric, from Appliance Rescue, quickly diagnosed the real issue and had us back in business in no time. Not only did they repair the oven, they identified that the previous repair was not necessary enabling us to go after reimbursement. Great service provider. Arrived within the window specified and affordable. My family would highly recommend.

Barbara F.
Dec 2014
5.0
Yes, I recommend this pro
unknown

KATHLEEN M.
Dec 2014
5.0
Yes, I recommend this pro
$29,200
unknown

Jeffrey S.
Dec 2014
5.0
Yes, I recommend this pro
unknown

NORENE C.
Oct 2014
1.0
$7,500
The next week I called to find out what was going on because they did not contact me. They told me the part was on back order and it would be 6 weeks before they could fix it! So, I checked with the manufacturer and another supplier and found that they both had the part in stock! I wouldn't be recommending these people to anyone since they aren't truthful and they don't follow through.

Leonard R.
Aug 2014
1.0
$11,000
This vendor uses more than one name on here so beware. 1-800-Appliance and Appliance Rescue.
Notice the same phone number, they didn't do anything for us, yet charged us $110. Ridiculous.
Waste of money and time, look elsewhere!

Michelle E.
Aug 2014
5.0
Yes, I recommend this pro
As I said before, it worked. If it didn't, then I was to call him back!

Norman J.
Aug 2014
5.0
Yes, I recommend this pro
showed up promptly and made necessary repair

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Appliance Rescue Service is currently rated 4.4 overall out of 5.
Appliance Rescue Service accepts the following forms of payment: CreditCard
No, Appliance Rescue Service does not offer free project estimates.
No, Appliance Rescue Service does not offer eco-friendly accreditations.
No, Appliance Rescue Service does not offer a senior discount.
No, Appliance Rescue Service does not offer emergency services.
No, Appliance Rescue Service does not offer warranties.

Contact Information

12975 Brookprinter Pl, Ste 200, Poway, CA 92064

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