Hardy Windows

It went great. I have no complaints. Within the first year I had a couple of small issues that I needed them take care of. They took care of the problems right away. In one case I called them and they had someone out that very day. They did such a good job I called them when I needed to replace the sliding door on a house I was selling in Riverside, CA. I should also mention that when I first called them for an estimate they gave a detailed one showing the price of everything they would be doing. There was no pressure to get us to sign right there and then. This was unlike the experience we had when we had someoned come out and do an estimate from one of the large warehouse stores. They tried pressure us to sign right then. Later on I could see why. Their price was about $8000 more than Hardy charged me and wasn't broken down showing what the cost of each item was. No wonder they didn't want me looking around. Hardy was confident enough with their price that they didn't worry about us comparing their price with other companies. I highly recommend Hardy Windows.

It was a lot of work and they did a nice job. They constructed the windows and changed two picture windows to sliding glass doors. They didn't mention a lot of details. They didn't explain us about the solar energy, the iductions that we could get or couldn't get and which one of those to buy. They did a very nice quality of windows.

The installers were polite, efficient, and did an overall good job.

Delivery and installation was over 1 week later than promised. Installers lacked experience, and admitted my wooden windows were only the second ones they'd ever installed. Installation was incomplete, parts were missing, and product was damaged while installing. After the sale, service was totally non-existent. Ten telephone calls were placed for follow-up, and only 2 messages were returned. Admin office is lax and unprofessional, and the problem still exists sixty days after the company was paid in full. They are now blaming the mfrg for the snafu, and have promised to have the mfrg correct the errors. The windows do not operate properly, have a broken return spring, are mis-shaped, had to be installed without proper priming to all sides, and are still without weather stripping.

THE MAN DID A VERY NICE JOB ON REPLACING THE BROKEN GLASS IN MY WINDOW. IT LOOKS THE SAME AS ALL OF MY OTHER WINDOWS AND YOU CAN'T EVEN TELL IT WAS EVER REPLACED.

THEY WERE GREAT! THE WINDOWS ARE BEAUTIFUL AND THE REDUCTION IN NOISE IS EVIDENT. THE WORKMANSHIP WAS GOOD AND PROFESSIONAL. THEY PULLED THE PROPER PERMITS AND THE PRODUCE WAS APPEALING.

THEY WERE A LITTLE LATE COMING. AFTER THEY CAME THEY WORKED HARD AND FAST. THEY CLEANED UP GOOD.