Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

G & G Carpet Rug Upholstery And Tile Clean

Cabinets Installation, Cabinets - Repair, Carpets or Rugs - Clean at Home,

About us

Over 35 years of excellence. Family owned & operated since 1980 [email protected] Please contact: (650) 856-9551 or (408) 720-1731

Business highlights

45 years of experience

Services we offer

Residential & commercial carpet, area rugs & upholstery cleaning, carpet repair & stretching, drapery cleaning, furniture cleaning., leather cleaning, oriental rug cleaning, pet stain & odor removal, tile & grout cleaning

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.0195 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%
Showing 51-75 of 195 reviews
MICHELLE S.
Nov 2013
1.0
He was so rude and I would never use him again.
Response from G & G Carpet Rug Upholstery And Tile Clean

"I'm very surprise for this unfair and unjust rating, we have never done any service for her. (Removed Member Name) was not scheduled to clean carpets, she made an appointment to clean the Upholstery, I gave her the scheduled date and 2 days before the date we confirmed the appointment and everything was set to go, until the evening before her appointment at 5pm she decides to cancel her next day 9am schedule which I had set 3 hours for this job. I apologize if I came across as rude, that wasn’t my intentions. I simply asked her to keep the appointment that she made and that we confirmed. Our conversation ended by her telling me that she will call us when she is ready to reschedule."


Michael D.
Nov 2013
5.0
Yes, I recommend this pro
$400
Well.

Simon W.
Nov 2013
5.0
Yes, I recommend this pro
$940
I highly recommend G & G for carpet repair, stretching and cleaning service.  Jim, the owner is very professional and knowledgeable about carpet stretching repair.  He was able to stretch my carpet which had buckled up because the previous installer did not properly installed the carpet and the carpet did not have enough tension.  My carpet was less than 5 years old. Jim has done a very good job in fixing most of the buckle and he has the proper equipment to do the job  His staff are also very professional and courteous.  They showed up on time and was very efficient.  They were very careful in moving my furniture for the stretching and cleaning. Overall I had an excellent experience with G & G and would definitely use their cleaning service again.

Kathleen H.
Oct 2013
5.0
Yes, I recommend this pro
$380
The two gentlemen made sure that we were satisfied at the end of their job and gave us specific instructions for how long we should wait before use, just overnight. We were pleased.

Richard A.
Oct 2013
5.0
Yes, I recommend this pro
$765
Outstanding customer service and follow-up. Not the cheapest, but great service and a quality outcome which were well worth it. Would not hesitate to use them for other services.

Carole H.
Oct 2013
5.0
Yes, I recommend this pro
$1
Great.

Wendy M.
Oct 2013
5.0
Yes, I recommend this pro
$595
Workers were on time, professional, neat and polite.  And the quality of their work was excellent.

Patricia A.
Sep 2013
5.0
Yes, I recommend this pro
$525
They did a great job and we were very pleased. We had unexpected houseguests coming into town, and so had called G and G on very short notice. They were sympathetic and willing to work with us to get the carpets clean and dry in time for our guests' arrival. I was really grateful for that, because I know most companies would not accommodate such a short-notice request. They came on time, were friendly, polite and professional. They were kind and careful with our pets and our furnishings. The house looked and smelled so fresh and clean when they were finished! We will definitely use them again.

Dennis P.
Sep 2013
5.0
Yes, I recommend this pro
$750
Although expensive even with Angies discount, work was excellent.

Susan P.
Sep 2013
5.0
Yes, I recommend this pro
$450
They were excellent..came at the date and time I needed and were very thorough and detailed in their work. I was very happy with the results.

Deborah D.
Sep 2013
5.0
Yes, I recommend this pro
$700
They arrived a few minutes before the appointment time - were very professional.  Did a great job and sent a thank you note for the business.  I plan to use them again this fall for upstairs carpeting.

Diane S.
Aug 2013
5.0
Yes, I recommend this pro
$450
See above

Dennis S.
Jul 2013
5.0
Yes, I recommend this pro
$445
Outstanding! Removed serious stains like they were not there!

Jann G.
Jul 2013
5.0
Yes, I recommend this pro
$450
G&G did a fantastic job of cleaning our sofa which had been soiled by our cats. I had not been able to remove the odor and there is now no trace of the scent.
They were not able to clean our shower tiles as was planned because there was mold inside the grouting and they did not have the equipment with them to preform the repair. They offered to return with the correct equipment, but we decided not to go ahead since we will be replacing the shower in the near future. They did go ahead and clean our bathroom floor tile and did a good job.
Pricing was a little confusing because of the fact they were not able to complete the shower cleaning. There was an optional spray available to protect our sofa which I decided to purchase. I was not aware of this until they came to perform the service. So I ended up being a little confused about the price breakdown for various items.
The men who performed the work were extremely professional and courteous. All in all, I would use G&G again for similar jobs.

Sally L.
Jul 2013
5.0
Yes, I recommend this pro
$436
I have used G&G to clean our carpets for many years. They are very professional and always do an excellent job. In the past I also gave them a small oriental carpet to clean at their facility and that was returned in excellent condition.

Alan E.
Jun 2013
5.0
Yes, I recommend this pro
$590
Wonderful!  Will use them again.

Glen M.
Jun 2013
5.0
Yes, I recommend this pro
$150
Excellent!!!

Cheryl G.
May 2013
5.0
Yes, I recommend this pro
$345
Cleaning was performed in a timely manner and the employees were courteous and professional.  The cost was higher than I would have preferred to pay, but I would call upon this vendor again.

Celia L.
May 2013
5.0
Yes, I recommend this pro
$345
Jim came and performed the work himself. My chairs and ottoman now look fantastic, returned almost to their original state. Although they are not old they are light colored and needed some attention. I wanted them to remain in good condition being my "retirement" present to myself. Jim is professional, competent and gets right to work. Having not had this kind of service recently I was a little surprised by the cost but wanted the job done right and that is what I got!

Beth T.
May 2013
5.0
Yes, I recommend this pro
$200
Great job!  Nice people. Very punctual and did the job very well.

Lois W.
Apr 2013
5.0
Yes, I recommend this pro
Their price seemed a little high but they were just so good that it was worth it. They were there on time and took care of everything. They got rid of stains. It wasn't that reasonable but it was worth it. They were terrific. My experience with them was very positive. Other people should know how efficient they were and how they took care of the issue. There were some stains that they removed that I wasn't sure they would be able to tackle.

Greg T.
Mar 2013
5.0
Yes, I recommend this pro
$700
Ask him to get the carpet ready for sale. They did an excellent job. Major carpet sales companies couldn't be bother unless I bought new carpet. Now when I need carpet I will get it from g and g



PAMELA R.
Mar 2013
5.0
Yes, I recommend this pro
$225
They were very professional and pleasant to work with through the whole process.  Scheduling was quick, as I was able to take advantage of a cancellation they had.  I warned them on the phone that the area had pet stains and would probably need some extra attention.  They came on time and did a very thorough cleaning, including moving the bed and furniture (I moved all the small items I could beforehand).  The pet stains are very much improved and the carpet looks really good.
G&G did tell me ahead of time on the phone that pet stains can easily soak into the pad and subfloor, and no carpet cleaning can get that out completely.  I approved them coming and doing the best they could, understanding that they might not be able to get everything out.  I can't say it looks like new (it is 20 years old, it really shouldn't look new), but I think the pet stains were worse than I suspected; they really did a very good job on it.
They provided a discount for me as an Angie's List customer (the $225 reflects that discount).

Jose R.
Mar 2013
5.0
Yes, I recommend this pro
$866
Jim from G&G arrived during his scheduled window of time. He explained what he was going to do and then started to clean the runners one at a time and once finished with that he started to clean the one area rug in our dining room. He then proceeded to clean the upholstered chair in our living room that had some coffee spilled on it. The are rug and runners came out looking very clean and the chair did not show any coffee stains on it and does not smell like coffee any more. Jim has taken our wool and silk area rug to his shop to be cleaned and we are now waiting for it to be complete and delivered back to us.

Jack F.
Mar 2013
5.0
Yes, I recommend this pro
$210
Went great. 
...
Showing 51-75 of 195

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

G & G Carpet Rug Upholstery And Tile Clean is currently rated 5.0 overall out of 5.
G & G Carpet Rug Upholstery And Tile Clean accepts the following forms of payment: CreditCard
Yes, G & G Carpet Rug Upholstery And Tile Clean offers free project estimates.
No, G & G Carpet Rug Upholstery And Tile Clean does not offer eco-friendly accreditations.
No, G & G Carpet Rug Upholstery And Tile Clean does not offer a senior discount.
No, G & G Carpet Rug Upholstery And Tile Clean does not offer emergency services.
No, G & G Carpet Rug Upholstery And Tile Clean does not offer warranties.

Contact Information

4043 Transport St, Palo Alto, CA 94303

Share project details to get started.