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SOS Plumbing Co Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

SOS Plumbing Inc is a smaller customer based service company that is dedicated to quality repairs and 100% satisfaction for our clients. Reasonable service call charges with fair and honest work proposals. We will honor a 5% discount on labor charges only to our Angie's list customers and thank you for your kind words! We are hear to serve you when you need us most!. Award winning. Additional DBA - SOS Plumbing. Additional address - 712 Williams Rd, Palm Springs, CA 92264. Award wining. Preferred method of contact is phone call.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Residential plumbing repairs in kitchens, bathrooms, laundry areas, water heater, garbage disposal, sewer lines, faucets, toilets, shower valves, hydro jetting, back flow testing, leak detection, video drain line inspecting, stoppages, sump pumps, remodeling, electrical, tile, custom cabinets, counter tops, bathtub door, heating & AC.

Services we don't offer

Repair of general appliance & household water purification system.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
0%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 133 reviews

Ron T.
04/2013
5.0
plumbing
  + -1 more
Chris came out and replaced the outside faucet and found that the garbage disposal was only jammed. He got the disposal working and the overall charge was only as much as he quoted for repacing the faucet. If he was not an honest person, he could have sold me a new garbage disposal and made much more for his service call but as it turned out, he charged much less than what I expected the overall bill to be. The tenant is very satisfied. I will certainly use him again!
Description of Work: Chris replaced an outside hose faucet in a rental property I have that had started to leak and would not shut off. Also the tenant reported that the garbage disposal had stopped working monthe ago and felt it needed replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from SOS Plumbing Co Inc
Hello [edited out member name], Thanks so much for your A rating on Angie's List! We work hard at keeping our customers happy and all their plumbing issues under control. I realize in this "dog eat dog" world it seems unique to actually find a company that is honest in it's sales and service! Know this... I will always stay true to only fixing what you need fixed and share good old fashion plumbing advise whenever needed! Have a great day and thank you again.

DOUGLAS B.
03/2013
5.0
plumbing
  + -1 more
Chris returned my call within minutes. He was cordial and scheduled an appointment that worked with my hectic week of medical appointments. Chris was on time, professional in every way. He replaced the broken piece, including a new stopper with the chain I preferred for $7. With the trip charge, that brought the total bill to $97. No BS. No trying to sell me a bunch of unnecessary things. Had the appropriate part in his truck, so no need for ordering parts and scheduling another visit. Just in and out in a matter of minutes. Price was reasonable, and less than others quoted. Much appreciated, considering that simple sort of thing is something I can physically no longer do myself. Next time I need a plumber, I will call Chris again.
Description of Work: Toilet was broken--specifically the piece of plastic that extends vertically from the toilet's handle to the stopper. It needed to be replaced, preferably with an old fashioned chain like older toilets always had from the handle to the stopper. In years gone by, I would have fixed it myself, but physical disabilities now limit what I can do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Karen C.
01/2013
5.0
plumbing
  + -1 more
They responded the same day, repaired my toilet, cleaned up the mess, and then left the condo in excellent condition.
Description of Work: My condo toilet flooded and didn't stop running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zeke I.
01/2013
5.0
plumbing
  + -1 more
He was very prompt, courteous and did a great job.
Description of Work: He replaced two leaky facet handles in my laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Donald B.
10/2012
5.0
water heater repair
  + -1 more
Ken came out, dealt with the really bad placement of the mobile home. The cutoff valve to the mobile home needed to be replaced, he managed to get the water company to come out quickly to shut off the main so it could be done. He explained every step, got it done, made it sure it was working. I couldn't be happier with the work done.
Description of Work: I called to have a hot water heater replaced in a mobile home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,275

JOHN M.
07/2012
5.0
plumbing
  + -1 more
Chris handle all appointments with the tenants and finished the work quickly without problems.
Description of Work: Had this company replace a gas line in a rental I own in Palm Springs. They did the job quickly, reasonably and because this was a historic home, they hide the line so it was minimally seen. Good job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

ELDON G.
05/2012
5.0
plumbing
  + -1 more
He also repaired a toilet in our church. He took care of it very professionally. I will use him again.
Description of Work: He evaluated a leak in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
05/2012
5.0
drain cleaning, plumbing
  + 0 more
Excellent honest service. I highly recommend them.
Description of Work: S.O.S. Plumbing gave me a free estimate including driving 20 miles away from Palm Springs.They charged me exactly $340.00 as per the estimate price.Ken installed a whole house shut off valve in galvanized pipe which required a powerthreader. Ken also installed a 3/4 inch hose bib for outside watering and thoroughly checked for any leaks.Ken was very professional and I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Inez S.
04/2012
5.0
plumbing, water heater repair
  + 0 more
They were absolutely wonderful! I know that it sounds like they charged alot, but I had several things done. Besides they were prompt (which is a huge deal here in the desert), courteous and professional so I didn't mind as much.
Description of Work: I had a new water heater installed and needed some other part that had broken replaced (can't think of what it is right now), I had shower faucet issues in my master bathroom and guest bathroom (it needed to be replaced), the toilet was leaking & had to be resealed and the mechanism in the tank needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Sherry E.
03/2012
5.0
plumbing
  + -1 more
He was on time. I can't say anything negative about him. The price seemed a little expensive. He was very good. I liked the fact that he got here when he said he would. He was clean and did the work.
Description of Work: I hired this company to do some plumbing repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

C. F.
02/2012
1.0
plumbing
  + -1 more
Chris made an appointment to replace a leaking toilet on 2/1/2012 between 2pm and 4pm. I waited till 5pm and he didn't show up and didn't even call. Later, when checking my voice mails, he had called at 5:10pm and expected to still come and didn't even apologize ! He called the next morning and I told him I'll find someone else because he's not reliable.
Description of Work: No work performed. I waited 3 hours. Chris did not show up and didn't even call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Khalid D.
01/2012
5.0
plumbing
  + -1 more
I'm very happy with the service I received from SOS. It wasn't more than an hour from the first call to the office to the work being completed. Will use them again if needed.
Description of Work: New garbage disposal installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from SOS Plumbing Co Inc
Just wanted to take the time and say thank you for your positive report on Angie's List! Please don't hesitate to call us again in the future if needed and have a great day! SOS Plumbing Inc.

Linda S.
01/2012
5.0
water heater repair
  + -1 more
I had called several plumbers in the area and they said it would cost around $1,200.00 for a new heater and everything that needs to be done with it plus hauling away. None suggested there may be a simple problem to fix and most said they couldn't get to it for a week. I looked on Angie's List and called SOS Plumbing. He called back right away and said he charged $80 for a service call to determine the problem. He was in between calls in the area and said he would be right over. He was there within 15 minutes, diagnosed and fixed the problem and was finished within an hour! The hose on the top of the heater was bad and had leaked into the water heater putting out the pilot light. He replaced the hose, drained the tank and lite the pilot. We were delighted with his prompt, professional and reasonable fee ($120) service! We will definitely keep his card at the top of our list.Thanks for the great service!
Description of Work: We had a leaky hot water heater and no hot water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from SOS Plumbing Co Inc
We would like to say thank you for your positive feedback on Angie's List! Sometimes an easy fix is worth a million words in the plumbing business! Please don't hesitate to call us again in the future if needed and have a great day! SOS Plumbing Inc.

Risa W.
12/2011
5.0
drain cleaning, plumbing
  + 0 more
The service was very prompt! I received a phone call as promised that the plumber was on his way. I appreciated the phone call so that I could lock my dogs outside before he arrived. Service was very professional and the toilets were quickly fixed at a reasonable cost. I would recommend SOS Plumbing and I would use them again.
Description of Work: I had two toilets that were out of order. One toilet was leaking water onto the tile and the second toilet was not refilling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Shannon B.
09/2011
5.0
plumbing
  + -1 more
Plumber arrived the time they set for the appointment and called a few minutes before arriving. He quickly went to work and the jobs were finished in no time. He did a great job and I will call SOS Plumbing again for my next plumbing job.
Description of Work: Installed new shower valve, spicket and shower head and finished installing a bathroom sink faucet that we had started installing. .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from SOS Plumbing Co Inc
Thank you Member for your positive comments on Angie's List! It is our pleasure to bring you plumbing service the "way it's supposed to be"! Please call again and have a great day!

Douglas & Trudy C.
09/2011
5.0
plumbing
  + -1 more
The whole experience was good, from the initial telephone call to SOS Plumbing, their quoted response time and finishing with rehanging the garden hose. Chris of SOS was calm and professional. He explained each step and showed what had failed. The bill was itemized. There was no added stress to the event.
Description of Work: SOS plumbing repaired/replaced the short metal section between the underground street water meter and the main water line to the house, they removed some galvanized pipe and replaced with the proper copper pipe, ball valve, and regulator. The also repaired a second back check valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carol R.
09/2011
5.0
plumbing
  + -1 more
I called SOS to report the leak under my kitchen sink. Ken arrived in about an hour as promised and explained in terms I could understand what he could do to repair it. At my request he also evaluated the complicated plumbing under the sink and gave me suggestions to consider in the future. No pressure but helped so I can plan and budget. The leak in a pipe was fixed. Very reasonably priced.
Description of Work: Came to my house within an hour of my phone call and fixed the leak under my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mark M.
08/2011
5.0
drain cleaning, plumbing
  + 0 more
They did great work. They were good
Description of Work: Fixed the shower handles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SOS Plumbing Co Inc
Member, Thank you for your positive comments on Angie's List! It was a pleasure working for you and please don't hesitate to call us again if needed in the future. Have a great day, SOS Plumbing Inc.

ELDON G.
08/2011
5.0
plumbing, water heater repair
  + 0 more
I found them to be fabulous. He came out and took care of our problems and explained everything well. He followed up very quickly with it. Then I had a problem at our church with a leak and he was right there within 20 minutes and took care of that. Everything including the work at the church was about $5,000. He was terrific. He is the owner of the business and he had one fellow that is his helper. He was also terrific. We would absolutely use him again.
Description of Work: We used S O S Plumbing to take care of a water leak from a pipe under the concrete. He also did a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from SOS Plumbing Co Inc
Member, Just wanted to say thank you for positive report and it was a pleasure working with you as well! Enjoy the rest of our summer and call if you ever need us again. Take care, SOS Plumbing Inc.

SCOTT R.
07/2011
5.0
plumbing, water heater repair
  + 0 more
They were terrific. I felt their price was reasonable. They were very professional and professionally dressed. They didn't try to get me to do some other work. They fixed what I asked them to do and gave me good information. They were very punctual. I called them and they came out right away. I would use their service in the future.
Description of Work: S O S Plumbing fixed the leak that we had in the piping of our water heater. They also fixed couple of our toilets that were running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie L.
07/2011
5.0
plumbing
  + -1 more
It all went perfectly. Phone call to them was returned promptly. A date was set up for my convenience and the serviceman didn't make us wait days for parts. He went and got them immediately and completed the job! The owner stopped by and even recommended a company with a good reputation for another home repair issue we are having while his serviceman finished up. We will be using SOS for all our plumbing needs in the future and recommending them to our friends!
Description of Work: Had kitchen sink faucet repaired. Two toilets needed repair and new parts. The serviceman had to go and get parts. Their parts were reasonably priced (the one part we had to use by Delta was the most expensive part of the bill's itemizations). They were prompt, professional and pleasant. Even repaired the dishwasher, on the spur of the moment, that was installed incorrectly by another company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from SOS Plumbing Co Inc
Just a follow up comment to say thank you for the positive feedback you gave our company on this angieslist.com website! We are pleased to have the opportunity to do business with such grateful customers now and in the future. Have a great day and call us if you need anymore help. SOS Plumbing Inc.

Peggy M.
07/2011
5.0
plumbing
  + -1 more
Chris arrived on time and got right to work on the repairs. He performed the jobs quickly and professionally. I will definitely use SOS Plumbing the next time I need plumbing repairs. Peggy Miller
Description of Work: Kitchen hot-water faucet had no volume Bathroom tub dripped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Response from SOS Plumbing Co Inc
Thank you for your positive rating on Angie's list! We apprciate customer feedback and will continue to do our best for you in the future! Have a great day and call again if you have any plumbing needs! SOS Plumbing Inc,

ELDON G.
05/2011
5.0
drain cleaning, plumbing
  + 0 more
I was totally satisfied with everything. Chris is a real find.
Description of Work: Chris (the owner) replaced five outside faucets (they were all approx. 25 yrs. old and leaking) and replaced a leaking hot water shut-off valve under the master bathroom sink. The hot water faucet on the sink top was not shutting off completely, so Chris researched the custom type of faucet insert that was required, went out to supply houses, found the proper replacement, came back two days later and finished the replacement. He was knowledgeable, professional, courteous and helpful. It was a pleasure to have him working for us. On the following Wednesday, I received a call from gardener at our church that there was a water leak coming from an old (50 yrs.) galvanized water pipe on the church property. The gardener could not repair it, thus the call to me (Treasurer). I called Chris and he was came over to the church withing 30 minutes. The gardener had turned off the water to the entire property so when Chris turned it back on the galvanized pipe was shooting water out of a hole in the pipe. Chris attempted to put a temporary patch on the pipe but was unsuccessful due to the fact that the leak was under a large electrical conduit. Chris had workmen there the next morning to dig up the lawn to provide working space and had the repair completed in a couple of hours. I am completely satisfied with his professionalism, promptness and dedication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$497

Response from SOS Plumbing Co Inc
Thank you for the positive feedback on Angie's list member! It was a pleasure working for you and please don't hesitate to call in the future if needed. Chris Embury SOS Plumbing Inc.

David J.
04/2011
5.0
plumbing
  + -1 more
Showed up close to on time. Professional, knowledgeable and easy to work with. Two plumbers partner in their own business so they have an incentive to do it right the first time. This area is a jungle of plumbers...some good, some not so good. This is one of the good ones.
Description of Work: Replaced 7 angle stops with quarter-turn stops. New supply lines to all. Replaced two faucet cartridges.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

susan N.
03/2011
5.0
plumbing
  + -1 more
Ken was competent, friendly, prompt, and did reliable work. Price seemed fair for the number of problems solved. I asked him about another issue the home inspector had listed, regarding the venting of the hot water heater area (inspector said a licensed plumbing contractor should look at it). Ken inspected it and said the venting appears to be up to code, so no change was needed.
Description of Work: Checked several repairs recommended by home inspector prior to sale of house. Tightened kitchen faucet, released frozen/stuck faucet at another sink, replaced angle valves under bathroom sink and dug out blockage in faucet which was causing very low flow of hot water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

PO Box 4721, Palm Springs, CA 92263

http://sosplumbingca.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines,
Water Filtration and Softening,
Heating and Air Conditioning,
Appliance Repair,
General Remodeling,
Electrical,
Countertops and Backsplashes,
Ceramic Tile

FAQ

SOS Plumbing Co Inc is currently rated 4.9 overall out of 5.
SOS Plumbing Co Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, SOS Plumbing Co Inc does not offer free project estimates.
No, SOS Plumbing Co Inc does not offer eco-friendly accreditations.
No, SOS Plumbing Co Inc does not offer a senior discount.
Yes, SOS Plumbing Co Inc offers emergency services.
No, SOS Plumbing Co Inc does not offer warranties.
SOS Plumbing Co Inc offers the following services: Residential plumbing repairs in kitchens, bathrooms, laundry areas, water heater, garbage disposal, sewer lines, faucets, toilets, shower valves, hydro jetting, back flow testing, leak detection, video drain line inspecting, stoppages, sump pumps, remodeling, electrical, tile, custom cabinets, counter tops, bathtub door, heating & AC.
Repair of general appliance & household water purification system.

Contact information

PO Box 4721, Palm Springs, CA 92263

http://sosplumbingca.com