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SOS Plumbing Co Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

SOS Plumbing Inc is a smaller customer based service company that is dedicated to quality repairs and 100% satisfaction for our clients. Reasonable service call charges with fair and honest work proposals. We will honor a 5% discount on labor charges only to our Angie's list customers and thank you for your kind words! We are hear to serve you when you need us most!. Award winning. Additional DBA - SOS Plumbing. Additional address - 712 Williams Rd, Palm Springs, CA 92264. Award wining. Preferred method of contact is phone call.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Residential plumbing repairs in kitchens, bathrooms, laundry areas, water heater, garbage disposal, sewer lines, faucets, toilets, shower valves, hydro jetting, back flow testing, leak detection, video drain line inspecting, stoppages, sump pumps, remodeling, electrical, tile, custom cabinets, counter tops, bathtub door, heating & AC.

Services we don't offer

Repair of general appliance & household water purification system.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
0%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 133 reviews

Susan H.
10/2014
5.0
plumbing
  + -1 more
He arrived on time and was able to work without interruption because he had all the parts I needed for the job to fix an internal leak of my hot and cold faucets that supply the washing machine. And he was groomed well, which may seem silly, but often people come to work with grease, dirty hands, etc. I was fortunate to have Ken, an associate of Chris, come to my new condo because he was focused, delightful, enthusiastic, good natured and the work was smooth and clean. No mess for me to clean up. Can't say enough because it is unusual to find an excellent plumber, who was loyal to me as a customer. The handling of the bill was done so well. No added costs, no complaining, so honest. He did more than I expected for the same price he quoted me. I'm really thrilled because I've been in the "market" for a good plumber that I could trust. I asked for his card and he and the company will be the "go to" plumber. I felt so pleased and trusting. Thank you Angie's List susan
Description of Work: Redid the plumbing, brought parts from his truck. He discovered a "behind the wall" leak from two faucets hot and cold. He fixed those, beautifully. In addition, he repositioned my washer and dryer so that it could fit into the new space they were in. I intended to hire someone to do that for me. He had to do work on the space, because washer/dryer did not fit in space and that was a courtesy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from SOS Plumbing Co Inc
Hello [Members Name]! Just wanted to say thank you for the positive review you gave my company recently on Angie's List! It our pleasure to do plumbing business for you please call again in the future if needed. Have a great day! Chris Embury / Owner

Donna L.
09/2014
5.0
plumbing
  + -1 more
We HIGHLY recommend S O S Plumbing!!! We were on a time restraint and only in the desert a few days. Chris sent his plumber Tim to our home and he did an incredible job! He went above and beyond helping us replace a higher grade stainless steel kitchen sink we had purchased. It did not fit into the previously cut granite holding the old sink and Tim contacted a stone cutter for us and came back after his normal working hours to install the sink, new garbage disposal, and hot water dispenser. We were also able to purchase the garbage disposal from him which saved us having to go back to the store. He did an excellent job and we are so thankful for ALL he did for us!!!
Description of Work: Installed kitchen sink, garbage disposal and instant hot water dispenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nancy A.
09/2014
4.0
plumbing
  + -1 more
He was on time, very professional, corrected the problems. I have used them before, and was pleased and that is why I called them again. Living in the Coachella Valley, there are very few references from Angies List, so hopefully this will help. As an example, needed pool repair, received estimates from $6500 to $18,000, for exactly the same job.
Description of Work: Changed a valve in a bathroom, shower hot water. Cleaned shower head in another shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Tom T.
08/2014
5.0
plumbing
  + -1 more
Chris is the best plumbing contractor I have had the pleasure of working with. Over the years, he has done a number of jobs for me and all of his work is excellent. While you may find someone less expensive, (which I doubt) ultimately quality always beats price.
Description of Work: Reworked outside waterline and installed new ball valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from SOS Plumbing Co Inc
Hello (Remove Member Name) , Just wanted to say thank you for the positive review! It's been a pleasure working FOR you as well and hope that you can count on us again in the future if needed.

JAMES S.
07/2014
5.0
plumbing
  + -1 more
Ken called me back within a half hour of my call to SOS. We set a time and he was at my door when promised. Did the job right in about 15 minutes.
Description of Work: Replaced a leaking outside water faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from SOS Plumbing Co Inc
Hello (Member name removed), Thank you for your A rating on Angie's List. We appreciate positive feedback to better our commitment and our service. Please call again in the future if needed and have a great weekend! Chris Embury SOS Plumbing Inc. 760 250 7134

Barry W.
07/2014
5.0
plumbing
  + -1 more
They were very honest that to permanently fix the problem would be very expensive and probably was not worth it if I'm considering remodeling the kitchen, which I am.
Description of Work: Fixed leaking kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Tonya G.
06/2014
5.0
plumbing, water heater repair
  + 0 more
I contacted SOS for an estimate, he responded with what I felt was a fair price and we set the date for installation. He and his helper arrived on time, removed the old water heater, installed the new one, cleaned up everything and were finished in less than 2 hrs. While here, he even checked a "phantom" flush in one of the toilets and fixed that.
Description of Work: Installed new gas water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sandra B.
06/2014
5.0
plumbing, water heater repair
  + 0 more
They responded the day I noticed or 25 yr old heater going. Having priced a new heater, I was satisfied with the price quoted . He made sure I knew how to restart the unit, and how to turn off.
Description of Work: Replaced hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Deborah H.
06/2014
5.0
plumbing
  + -1 more
on time completed work
Description of Work: unclogged drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Len B.
06/2014
5.0
plumbing
  + -1 more
Company had excellent follow through in contacting me, setting up an appointment, giving me a reasonable timeframe for service, following through on that time and the plumber did excellent work. I will use them again.
Description of Work: Replaced MOEN shower mixer cartridge, checked water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Brian G.
02/2014
5.0
plumbing
  + -1 more
Chris is the real deal. We have a rental property that was to be occupied in the next few days and we had a very narrow time window for service. The problem in the tub was easily diagnosed and fixed, all parts needed were in the truck. Explained things very clearly to us. While we were there we mentioned the toilet where we tried to fix the flapper mechanism ourselves and it would not consistently work. He took one look and repaired our foiled fix easily. He was very accommodating and gave us leads on other contractors in the area for pool repair, electrician etc. This was one of those situations where we needed to be bailed out of a small mess with potentially major consequences and we could not have been more satisfied. Very professional, courteous, reliable and reasonable. Thanks Chris!
Description of Work: Repaired a tub and a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Betty G.
01/2014
5.0
plumbing
  + -1 more
It was the only company that was in my area, they did a good job.
Description of Work: They changed all my faucet washer, fixed a toilet, and sink and they are coming back to do more work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol M.
12/2013
5.0
plumbing
  + -1 more
Chris Embury took one look at the commodes and knew just what to do. He changed out all the hardware, including the chain that kept blocking the seal. I was so relieved to have the bathroom in good shape. I was impressed at Chris's professionalism and punctuality, including giving me a call when he started the job before mine, so I knew when he was about a half our out. Thank you SOS Plumbing!
Description of Work: Another plumber had "fixed" the toilets, but they were running constantly. I had to leave the next day, so I called SOS Plumbing right at opening time and asked if they could replace our toilet hardware today. They were spot on time, and had all the parts they needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from SOS Plumbing Co Inc
Thank you [member name removed] for your positive review! As the owner,Chris makes a point to get the job done as quickly as possible and our customers are always number 1.

Bob L.
11/2013
5.0
plumbing, water heater repair
  + 0 more
They installed water bibs on the pool main line so that the gardener has water when we are away and shut the water off in the house. Also they installed a new 75 gallon hot water heater. Their first price was very high but they negotiated to an acceptable price. Would have been a nicer experience without the haggling but all in all I am very satisfied.
Description of Work: I used S O S Plumbing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

John N.
11/2013
5.0
drain cleaning
  + -1 more
He arrived promptly. He was courteous, friendly, and quickly got the job done.
Description of Work: Unclogged a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Bertha G.
11/2013
5.0
plumbing
  + -1 more
Absolutely easy, quick and very very knowledgeable. Would highly recommend him to anyone!
Description of Work: Wow, very experienced and knowledgeable and attentive. Fixed the problem of hot water pipe leak in no time at all. Would highly recommend this company! Awesome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

sandra S.
11/2013
5.0
plumbing
  + -1 more
Again, there were numerous leaks in the showers, which were not working and under the the sinks and in kitchen. He spent two hours and fixed everything. Chris is a honest and talented plumber. We appreciated the time he took to explain everything.
Description of Work: Numerous leaks under the sinks and showers. Faucets were cheap and leaking. My son's family was so frustrated with the plumbing problems. Chris was so helpful and spent a couple of hours changing several faucets and explaining the problems. He did not push expensive items. This young family appreciated his hard work and honesty. So did their family in Roseville. Thank you Chris!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELDON G.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
The work was done quickly and satisfactorily.
Description of Work: Cleaned out HVAC condensation drain at my church.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

harry F.
09/2013
5.0
plumbing
  + -1 more
everything was done above my expectation...on time...fast,efficient, fair price...would use them again...
Description of Work: fixed a toilet leak...replaced 2 flappers...adjusted 2 flush handles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Michael S.
08/2013
5.0
drain cleaning, plumbing
  + 0 more
Prior company estimate was for $900.00 to change the plumbing configuration. SOS said "let's see if there is some blockage first"...and 5 minutes later..problem solved. And i could have been out $900.00.... Problem solved for about $100.00 with my ANGIE'S DISCOUNT!
Description of Work: Snaked the shower drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Larry B.
08/2013
5.0
plumbing, water softeners
  + 0 more
Chris is what you would expect from a competent contractor. He knows his job and gets right too it. I have been in the contracting business for 30 years and he is the kind of guy you want on the job. We will be using his on our Bathroom remodel.
Description of Work: iInstalled and under sink water filter , repaired two stoppers in bath, repaired faulty shower faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

James B.
07/2013
5.0
appliance repair, plumbing
  + 0 more
Ken was quick and efficient, and explained all the details and options as he worked. In a city where most service providers send a salesperson first to "look over the situation" (as in "size you up"), it was a pleasure to have someone show up ready to immediately and professionally address our problems.
Description of Work: Replaced household pressure regulator and serviced washers and seats in shower fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Robert F.
06/2013
5.0
drain cleaning, plumbing
  + 0 more
Chris is a real nice guy, great to work with and the job was done right.
Description of Work: Installed bathroom fixtures, a new laundry sink and snaked a couple drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SOS Plumbing Co Inc
Hello [edited out member name], Thank you for your positive feedback on Angie's list. We appreciate the opportunity to do plumbing service for you and please call again in the future if needed.

Gary L.
05/2013
5.0
plumbing
  + -1 more
SOS Plumbing is FANTASTIC, and their reviews showed it. They were fair, punctual, professional, and gave me a referral to a very reputable construction company. I will only use SOS Plumbing in the future!
Description of Work: I first used SOS to obtain an estimate on repairing my shower which was installed incorrectly by another company. Estimate was very fair, and the referral that was made to a construction company was fantastic. I am very impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from SOS Plumbing Co Inc
Hello [member name removed], Wanted to say thank you for the A rating on Angie's List! I am committed to keeping our customers satisfied and will go the extra mile to do so! Looking forward to hearing from you again when needed. Have a great day!

stephanie H.
05/2013
1.0
plumbing
  + -1 more
Poorly. The emergency service technician never called nor showed up at the property.
Description of Work: It was a Saturday night and my rental unit reported both toilets were clogged and wouldn't flush. I searched Angie's List for plumbers in my area that performed 24-hr emergency service. SOS Plumbing was on the list, so I called and reached the dispatch center. The woman on the phone was very responsive, courteous and professional. She advised she's call the on-call technician and he'd call me back. After a 15-min wait with nothing, I called back the dispatch center to ask if the tech was going to call me FROM the property or BEFORE he went to the property. She stated he should have called my now and put me on hold. When she returned, she advised that she both called and texted the on-call technician. From there, it was up to him to respond and there was nothing else she could do. The technician never called. SOS Plumbing may do great work during the operating hours, but they should remove the 24-hr emergency service availability sign on the website if they are not going to respond as advertised. I wasted 30 minutes on them; if I would have been in a flooded condition, the situation could have been worse. I would advise a follow up with SOS on their emergency service availability, so that others don't have the same experience as I did. Thanx.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Response from SOS Plumbing Co Inc
[edited out member name], After reading your review and reading your address, it seems there may be another SOS Plumbing you actually called. We...SOS Plumbing Inc. are based out of the Coachella Valley in Riverside county. If you google search SOS Plumbing you will get a hand full in every county from San Diego to LA to North LA county. I understand your frustration but just want to reassure all our "Angie's List" followers... we never leave customers hanging out there without a response. [edited out member name], I truly hope your plumbing issues were dealt with on a professional level after all.

Contact information

PO Box 4721, Palm Springs, CA 92263

http://sosplumbingca.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines,
Water Filtration and Softening,
Heating and Air Conditioning,
Appliance Repair,
General Remodeling,
Electrical,
Countertops and Backsplashes,
Ceramic Tile

FAQ

SOS Plumbing Co Inc is currently rated 4.9 overall out of 5.
SOS Plumbing Co Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, SOS Plumbing Co Inc does not offer free project estimates.
No, SOS Plumbing Co Inc does not offer eco-friendly accreditations.
No, SOS Plumbing Co Inc does not offer a senior discount.
Yes, SOS Plumbing Co Inc offers emergency services.
No, SOS Plumbing Co Inc does not offer warranties.
SOS Plumbing Co Inc offers the following services: Residential plumbing repairs in kitchens, bathrooms, laundry areas, water heater, garbage disposal, sewer lines, faucets, toilets, shower valves, hydro jetting, back flow testing, leak detection, video drain line inspecting, stoppages, sump pumps, remodeling, electrical, tile, custom cabinets, counter tops, bathtub door, heating & AC.
Repair of general appliance & household water purification system.

Contact information

PO Box 4721, Palm Springs, CA 92263

http://sosplumbingca.com