Very thorough cleaning and I felt the price was reasonable. He was friendly and professional.

Great job great customer service great price great attiitude great workmanship

Everything with Lucky Sully went great. Brian was able to come out the same day I called to analyze the issue and determine I had multiple cracks in my chimney and gave me two options on how to fix it: a less expensive non-permanent way that would last a few years or a more expensive permanent fix. I opted for the permanent fix and Brian was able to come out the next day to do the job. He repaved multiple layers of brick and added a chimney cover so rain would not be able to come through the top of the chimney. Brian was great and did a wonderful job. I am very happy with their punctuality and quality of work and would definitely use them again and recommend them to friends/family.

the work itself went fine. Took a little bit to get an appointment and the guy showed up during the appointment window time. But I have to say, they had the technician show up in a 'costume' of sorts with the tall black chim chimney hat. It was kind of ridiculous and it took about 10 minutes of conversation about the job before I realized he actually knew what he was doing I would suggest this company drop the "funny" caricature thing because it distracts from the fact that they really do know what they are doing and they do a great job. It was just weird and a bit creepy how gimmicky the initial interaction was.

We were very happy with them. They are very professional. Very neat, they cleaned up after all the work very well. There was just one worker that I came in contact with.

Originally had no response to 2 phone messages but after the 3rd call there were no problems arranging appointment and completing installation. Brian was a courteous, friendly installer.

Pleasant on the phone. Upfront with cost. Very professional. They took my information, worked around my schedule. They sent an email and text confirmation along with the technician's name (Brian). Brian texted me that he's on his way. Came in on time. Very nice and pleasant. Did everything quickly and neatly. He even played some classical music on our piano for me and my 3 month old. Would definitely recommend them to anyone.

Excellent; and from what I've been able to ascertain, their prices were competitive. Based on excellent service, fair prices and generally good reviews, I suggest you need not shop any further. I highly recommend this company, as well as the technician, Brian, who was efficient, courteous, neat, and professional. (An aside - if you have a piano, ask Brian to play a few minutes for you - he is quite good.) Interestingly, the chimney was swept from the top, up on the roof. Also, although I had expected at least some small amount of soot to get into the house, absolutely none did. Oh, a comment on costs. The initial chimney sweep and inspection was $139.00, as indicated below. The repair work came to $550.00.

excellent very pleased wonderful

Mike is one of the most pleasant people I've met. He called to say he was ahead of schedule and asked if he could come early. Worked for me! He had also sent an email after my initial call to confirm the original appointment time, which I appreciated. He showed up in a top hat (or is it a stovepipe hat?), which was a wonderfully whimsical touch that further demonstrated his commitment to his profession. He laid down heavy duty cloths to protect the flooring before cleaning the fireplace. He cleaned from both inside and outside, going on the roof to clean the chimney. It about an hour. It is nice to deal with people who know their business, do it efficiently and with genuine friendliness. We'll feel safer now that any creosote buildup has been removed. He even removed the ash and residual wood from our last fire and left not one speck of anything on the hearth. We are looking forward to the next cold night! Thanks, Mike!

Couldn't have been better. Thanks!

Perfect.. Brian was friendly & very professional.It was nice to hear that the chimney was still in good shape after 29 years.

Excellent! They were there on time and spent a hour to hour in a half clearing the debris from the pipe. Repairman Brian was very friendly and very knowledgable and answered all my question! GOOD JOB!

You can't go wrong with this company, great people who do a great job. A+!

Excellent service. Brian was very kind, useful recommendations, and able to answer all my questions. Definitely recommend.

Great. Repair done and I feel confident I have a functional fireplace now.

Mr. Sully was very responsive to my message and my call. He is very charming, even came in a top hat! He did a nice job and cleaned up thoroughly. I definitely would recommend him highly.

Brian showed up on time -answered all my questions-very professional

Very professional, great sense of humor. Came to the door in a top hat. Sorry that I do not have another chimney for him to clean. Cleaned the chimney and removed the bird that was in the chimney. Put a special screen that keeps the animals and rain out of the chimney. He did a better that fantastic job.

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