Guardian Roofs Inc

Very quickly.

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They did a great job

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Very good. A++

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I got bids from 6 roofers and compared them in detail. The bids ranged wildly, from $10,900 to nearly $29,000. So did the cost of the skylight, which was a separate line entry. On the first visit, the owner accompanied the production manager, Larry Cohan. Before awarding the contract to Guardian, I worked with Larry. I asked a lot of questions and asked him for a final walk-through and review of the contract. He was informative and patient. Once work began, I worked with project manager Mario. Guardian offered the most for the money. My roof had several severe leaks, mostly around the skylight and fireplace. I had had the leaks repaired (supposedly) in the past, but the repairs didn't last. It was also a complicated roof with various gables, etc. Larry seemed to understand the complexities of my roof more than others. He also understood that I didn't want a cheap-looking skylight and got bids from more than one manufacturer. I purchased the skylight directly from the manufacturer. The original builder had taken shortcuts with the laying of tar paper which practically guaranteed some of the leaks. I had done research on different types of underlayment and discussed the advantages with Larry. I opted for something more waterproof than standard tar paper. The job took a little more than a week. Mario took extensive pictures on his I-pad and showed me every step of the process. Due to ceiling damage, I was concerned about the stability of a heavy chandelier. Mario had it secured to a beam. Mario gave me details on the wood needing to be replaced, which I approved and paid for as an add'l item. This procedure was standard on all the bids I rec'd. Guardian offered 3 quotes with different materials. Most roofers offered a 10-yr guarantee. Guardian offered a 10-yr guarantee on their lowest quote, but I opted for the 15-yr guarantee with the waterproof underlayment. Throughout the process, Larry responded promptly to phone calls. Mario was also very responsive and even helped me move some furniture in preparation for removing drapes prior to window replacement, something which he offered to do. I was very happy that the winter of 2012-13 was the first winter in several years in which I had no leaks.

The experience went very well. They did a very good job. I was able to finance it. They were very professional. I had a consultant come out here and gave me an overview of what I need to get done. Actually they explained to me what needs to be done and how long it's going to take, the crew, when, where and how long. They were very thorough.

They were responsive and very knowledgeable. It was just that they were a bit overpriced. So we went with a different vendor.

The owner was prompt in coming for the estimate. Very professional. The work crew was also great, explaining some of the problems with my particular roof, because it is a condo and offering suggestions for the future. Very neat and clean. Overall a very good experience.

The workers did not include the man who gave the estimate or the owner, but there was a three man crew who worked very hard for most of an entire day. The worker let me know about some problems, but did not push for any further repairs. The clean up was immaculate. Not a trace of debris. The workers were neat, clean, and professional.

I called to get an estimate for repair. I spoke with a representative and he said he would try to get a guy to check the roof out the next day and would then let us know. I never received a phone call back.

They did a good job.

They did an excellent job with the overall look. Upon completion, they cleaned up the work area and yard. I was extremely impressed by the salesman as he had 25 years experience and very knowledgeable. All the employees were very personable.