Empire Plumbing, Inc.

plumber, water heater installer, gas leak repair service

About us

At Orange Independent Plumbing Services, we pride ourselves on our professionalism and our clear and concise communication. We specialize in all of your plumbing needs. Give us a call today for an estimate!

Business highlights

10 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.9283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 76-100 of 283 reviews

John C.
08/2020
5.0
Ruben was great. He went the extra mile and contacted the manufacturer of my kitchen faucet, had the part delivered and completed the job in a very fast and efficient manner. Other plumbers kept telling me to replace the part and that Kohler was difficult to honor the warrant. Ruben proved them wrong. Thank you Ruben. You are my new go to plumber.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ben L.
06/2020
5.0
Ruben is knowledgeable, friendly, courteous and very professional; highly recommend Empire Plumbing!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$250

Jim C.
06/2020
5.0
They did a great job, fair price, quick and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CAMERON V.
06/2020
5.0
First class...explains things well. Always upfront. On time, reliable, great communication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim M.
06/2020
5.0
Ruben came over and replaced our water heater this morning. Great guy, great service! We highly recommend Empire Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald R.
05/2020
5.0
Ruben was a shining example of what anyone would want in a service person -- thoughtful, kind, insightful, prompt, thorough, and clean in his work.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$145

Andres C.
05/2020
4.0
Friendly Staff and Quick cleanup

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$1,425

Henry H.
05/2020
5.0
Ruben was very friendly and knowledgeable. He was right on time and his prices were very fair. He did a great professional job and he's earned my trust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin L.
04/2020
5.0
The staff was extremely polite and professional. They arrived on time and worked on the plumbing issue. Great work in a timely manner!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eduardo V.
03/2020
5.0
Prompt, friendly and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

troy n.
03/2020
5.0
Ruben was a life saver and THE MAN for the job for any Water heater issue. My father's 1991 Reliance heater gave up last night at 4pm. I called around and after ordering from Home Depot, I was sure to used them. But after speaking with multiple plumber and over priced charging me, Ruben was my last hope. He took time to explain the type of heater and his sincerity and professional phone approach sold me. Not only did we paid that evening, but Ruben kept his words and showed up at my parents Placentia home at 0715 as promised and completed the job in no time. He even sent picture to me and it was spotless and done to perfection. I now have a "Friend in the plumbing hook ups " Troy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,400

Marty B.
03/2020
5.0
Rueben was professional, timely and an excellent plumber. He charged a very fair price and I will definitely use him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa P.
02/2020
4.5
Ruben was simply awesome. Not only did he fix my problem, but made sure that I understood what was happening with my water heater. He insisted on cleaning the floor after the project. I have more projects and I will definitely call him!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$27,500

Robert S.
02/2020
5.0
Pleasant and professional plumber was sent out the day I asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$20

Mike K.
01/2020
5.0
Awesome experience and very courteous and prompt service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Liz G.
01/2020
5.0
I was very impressed with Ruben. He explained what the job entailed and also how much it would cost. He was very courteous and stayed till the job was done. I am very impressed with what he has done and not only do I plan to use him always, but will recommend him to anyone I know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer C.
01/2020
5.0
Honest & great customer service with fair pricing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claire B.
01/2020
5.0
There was no work and there was no charge. Ruben checked out my issue and reassured me that everything is working fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon n.
01/2020
4.0
Did a good job. Charged a fair price.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Kathy B.
12/2019
5.0
very professional

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$285

Michael F.
12/2019
5.0
I worked with Ruben. He was very responsive. He assisted with a clear understanding of what he would do. The price was reasonable and the quality of the installation work was outstanding. He left the work area cleaner than it was when he arrived. I will definitely use them for plumbing needs in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,375

Nancy G.
12/2019
5.0
Ruben is a well-trained professional. He arrived on time and replaced our kitchen faucet. He also was able to install a bidet that we had recently purchased. Both items required additional parts that he was able to find locally. We will not hesitate to hire Empire Plumbing again and will refer them to friends and neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alda H.
11/2019
3.0
temp fix only

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Dell B.
11/2019
5.0
Reuben, as young as he is, is what we need as plumbers. He wants to minimize my expense. He didn't take advantage like others would do! I find this rare among plumbers

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Darlene W.
11/2019
4.0
On time, professional and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

616 West 5th Street, Ontario, CA 91762

http://empireplumber.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
Closed
Sunday:
11:00 AM - 8:00 PM

Service Categories

plumber,
water heater installer,
gas leak repair service

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: Closed

Sunday: 11:00 AM - 8:00 PM

Empire Plumbing, Inc. accepts the following forms of payment: CreditCard
No, Empire Plumbing, Inc. does not offer free project estimates.
No, Empire Plumbing, Inc. does not offer eco-friendly accreditations.
No, Empire Plumbing, Inc. does not offer a senior discount.
No, Empire Plumbing, Inc. does not offer emergency services.
No, Empire Plumbing, Inc. does not offer warranties.

Contact information

616 West 5th Street, Ontario, CA 91762

http://empireplumber.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
Closed
Sunday:
11:00 AM - 8:00 PM