Empire Plumbing, Inc.

plumber, water heater installer, gas leak repair service

About us

At Orange Independent Plumbing Services, we pride ourselves on our professionalism and our clear and concise communication. We specialize in all of your plumbing needs. Give us a call today for an estimate!

Business highlights

10 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.9283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 51-75 of 283 reviews

james S.
05/2021
5.0
Wonderful customer service and prices. Thank you Ruben.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian M.
04/2021
5.0
Did a great job.. Reuben was on time and did a great job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Partha S.
03/2021
4.0
The experience was good. Their prices were competitive and the work appears to be quite good and well done. We had a laundry sink installed and some faucets replaced. Our only point of recommendation would be that the plumber should offer a full service package, such as fixing up the drywall after work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$850

Robert M.
03/2021
5.0
Half the price of my other quote.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

ten b.
02/2021
5.0
I got several estimate saying that I needed to replace my hot water heater which would cost a $1800. When Reuben came all he did was change the valve and it only cost me $280. Way to go Empire plumbing... We all like to save money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$28,030

Alice R.
01/2021
5.0
Showed up on time Less than 2 hours to complete work Rubén was very professional Took time to explain settings, sounds and smells to me Left everything clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,425

Robert D.
01/2021
5.0
Had empire come out to check a leak from our upstairs shower. Cut a small hole in the ceiling and checked everything out. No repairs needed since I had fixed the issue a day prior, but I wanted them to double check everything. They were on time, thorough and I will use again for any future plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Heather H.
01/2021
5.0
I spoke with the owner set an appointment with Sam. He was ontime and courteous. We had them do the work on our kitchen pipes (santee). So happy with their work! We will use them again. I highly recommend this company!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$750

Bobbi P.
12/2020
5.0
We were very happy with Reuben's work and would hire Empire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond M.
12/2020
5.0
Reuben and Trevor were great! They replaced the main water line from the house to the meter in less than 4 hours. Quality work at a fair price. I couldn't be happier. I will hire them again when I need plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Laurie M.
12/2020
5.0
Reuben was professional in his dealings with us, went beyond the call of duty in helping us rectify the problem. His workmanship was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,625

Athena O.
12/2020
5.0
Very nice man....personable and professional. And they do a great job of cleaning up!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve R.
11/2020
5.0
They did a great job. They were were on time and finished the job in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vivek N.
10/2020
5.0
Someone had to come out twice but I knew they were trying to do a really good job. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victor P.
10/2020
5.0
job was excellently done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan D.
10/2020
5.0
Responsive, professional, and a job well done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Florence C.
09/2020
4.5
Quick services , great jobs, nice guys and clean area before leaving house.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Stacy B.
09/2020
5.0
Reuben was incredibly quick to respond to a leaking water heater issue. He worked with us by phone during the initial call to review and assess the problem. Ultimately he provided two clear and distinct paths and provided estimates for each. Empire arrived in person less than 2 hours after the initial call. All materials required for the job where on board their vehicle when they arrived. About an hour after arrival the old leaking water heater had been replaced and the area was left clean. The new equipment is working well. Empire is a top-notch plumbing company. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy F.
09/2020
5.0
Ruben and Travis are the most professional Plumbers Iâ ve ever hired. Their advice not only saved me money, they also repairs our toilets so I could return the new one purchased. Iâ m so happy they came out same day and did not gouge for emergency service. Please call them for all of your plumbing needs. They wonâ t disappoint!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine H.
09/2020
5.0
He was personable and efficient, would hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sydney M.
09/2020
5.0
Empire Plumbing was, by far, the best plumbing experience that I have EVER had! They are professional, fast, polite, clean, clear and wore masks. No up selling. Iâ m an older single woman and I felt very safe. Loved these guys. Thank you, Home Advisor. ð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claudia S.
09/2020
5.0
Very good service. Liked getting the photos of the work done as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Armand C.
09/2020
5.0
They arrived on time. They performed a list of jobs around the house very professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Reza K.
08/2020
5.0
We found Mr. Ruben Ruiz Of the Empier Plumbing Inc., to be courteous, knowledgeable, and highly efficient. Thank you HomeAdvisor for introducing Empier Plumbing to us. They get 5 star all the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol L.
08/2020
5.0
Prompt fast service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150,000

Contact information

616 West 5th Street, Ontario, CA 91762

http://empireplumber.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
Closed
Sunday:
11:00 AM - 8:00 PM

Service Categories

plumber,
water heater installer,
gas leak repair service

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: Closed

Sunday: 11:00 AM - 8:00 PM

Empire Plumbing, Inc. accepts the following forms of payment: CreditCard
No, Empire Plumbing, Inc. does not offer free project estimates.
No, Empire Plumbing, Inc. does not offer eco-friendly accreditations.
No, Empire Plumbing, Inc. does not offer a senior discount.
No, Empire Plumbing, Inc. does not offer emergency services.
No, Empire Plumbing, Inc. does not offer warranties.

Contact information

616 West 5th Street, Ontario, CA 91762

http://empireplumber.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
Closed
Sunday:
11:00 AM - 8:00 PM