Heating Cooling & Beyond Inc
About us
We believe quality service starts with the heart, being there for you when you need us the most, with prompt, hassle free service. We are Heating Cooling & Beyond because we go beyond for our customers. We are more than a business we are a community has been proudly serving our customers for over 15 years. Being locally owned and operated, you can count on us to take care of your heating and cooling needs quickly and without the hassle of the larger chain companies. Our team of highly trained technicians takes pride in every job they do, big or small, residential or commercial because we know you deserve the best of the best. Whether you need an emergency repair, new installation, or regular system maintenance, Heating Cooling & Beyond is always ready to handle all your needs. Additional Phone Numbers: 818-347-4222 and 818-874-3191.
Business highlights
Services we offer
HVAC repairs. Air duct cleaning, replacement & installation. Kitchen & bath remodeling. Painting. Windows.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 9% | ||
| 5% | ||
| 1% | ||
| 0% |
"Hello it was a pleasure meeting you and we appreciate your positive review. When you are ready to move forward with the work please contact us. Have a wonderful day."
"We appreciate your review and are happy to know you were pleased with our service. Never hesitate to contact us for any future needs you may have."
"Thank you for your positive review. We hope to hear from you with any future needs you may have."
"Thank you for your review. It is always our priority to assure customer satisfaction and comfort. Glad we could keep you cool in the middle of a heat wave. Should you need any future service or maintenance please contact us."
"Thank you for your review. It is always a pleasure working with you."
"Thank you for your positive review. Your business is always appreciated. Should you need our services in the future please contact us."
"Hi [removed member name], We are taken back by your review of a service maintenance performed on 11/5/2013. We have performed an inspection and service which you were happy with. Furthermore,we have emailed a full report on the condition of your equipment. We have made numerous attempts via email to provide you with continuous maintenance which you have not responded to. We would have gladly returned a re serviced your unit if you would have contacted us. If you would like us to return and provide you with excellent service we would be happy to do so."
Mistakes happen. The refrigerant level was somewhat low and he offered to recharge it at a cost, but as it happened he didn't tighten the line and the refrigerant emptied. This may have also triggered other malfunctions (blower fan went out) which I cannot confirm, but I do know that up until this time I had no troubles with my system that was newly installed 5 years prior. I called another A/C company to trouble shoot and repair these problems discovered that the refrigerant line was not tightened. Needless to say, this maintenance special ended costing me more. No thanks to Angies list for the referral.
I'm sure this was an honest mistake. He got busy and tended to other bigger problems on the phone. I expected too much from an Angies list maintenance deal and I trusted the reviews given. I fault myself for making bad decisions on services. My experience may have been an anomaly judging from better ratings given from other clients.
I wasn't thinking of posting a review but Angie's list prompts me to place one every time I open it. I need it to stop doing it, and by doing so, I am posting my honest review.
"We are sorry to hear that you feel that did not get the proper attention you deserve, however, we have serviced and inspected your equipment and have provided you a detailed report which you have signed. In that detailed report it specifically states that the unit is leaking refrigerant and you refused the repairs. We would have gladly serviced and charged your system for competitive price, however, you decided not to proceed with the repairs. If you would have called and requested a return visit without charging a return service call, we would have charge the refrigeration at a fair price. All of our customers deserve our attention, however, we must answer our phone calls from time to time. I can provide you with the report you have signed showing the recommendations."
"Happy New Year... Thank you for your review. Please don't hesitate to call us for any future needs you may have. Have a great day!"
"Good morning. We hope you had a wonderful holiday. We are happy to know your experience was positive and look forward to assisting you with the new home."
"Glad we could help. Thank you for your business and please feel free to contact us for any future needs. Happy New Year to you and your family!"
"Thank you for your review"
"Thank you for your review..... It was our pleasure. Should you need anything in the future don't hesitate to call. Happy New Year"
"Thank you very much for the kind words. a friendly smile and a kind word by a customer is priceless therefor a service call was not necessary. happy holiday season from the team at heating cooling and beyond"
"Thank you so much for your review. It was a pleasure working with you."
Got a same-day appointment even though I called late in the day. He arrived right on time, and immediately started methodically checking and testing the furnace. It wasn't the first most-likely cause, or the second, but he stuck with it and was very thorough until he found the problem - and got it working good as new. I'm sure most others would have given up and recommended replacing one expensive part or another without checking so thoroughly. Amir is clearly a true and dedicated professional and working with him is a pleasure. He found and fixed the problem so we didn't have to go another night without heat. We couldn't be any happier.
"Thank you for your review. Please feel free to contact us with any future needs you may have"
"Thank you for your review. Should you need anything in the future please don't hesitate to call."
"Thank you for your review. Should you need anything in the future please contact me."
"Thank you for your positive review. It was a pleasure working with you."
When I met with Amir next week again to basically find someone to replace my ducts. I explained my situation. In discussing the options with Amir, we were able to agree on a price and service and he seemed very willing to do what he could to get my business, and even gave me a nice discount on work performed. I had mentioned to him that I needed the work done early this week, even though he wanted to do it on a Thursday. He was able to shuffle things around and accomodate me.
On the day of the job, he and his men showed up on time. I hardly noticed his men were there. I had shut the front door, because I had cats and was worried that one might run out during the work, and they seemed to respect my desire to keep the door shut, which was much appreciated, especially since I didn't have to bring that up.
His men were nice and courteous. I was on crutches the day of the job, but they made sure they weren't in my way when I had to walk around the house on crutches, and tried to be helpful as I was moving around the house, where they could be.
I've only had the ducts in for one day, so my feelings might change in the future. But right now I have noticed a significant increased in comfort with the ducts and the cold air coming in.
"Thank you for your review. We take pride in the work that we do and make it our top priority to accommodate and respect our customers needs while on site. Should you need anything else in the future do not hesitate to contact us."
"I am baffled for the reason you are rating our service with a F grade. we have spoke and explained that we don't service an area that is 90 miles from our office. you have showed understanding and the call was pleasent. Angie's list is a nation wide company and at times we get calls out side out service area. recently we had a service call from New Mexico. thankfully this person was understanding enough and ask and got a refund. We take pride at our service and take to heart any suggestion for improvement however in this case it is not justified. thank you"
"Thank you [member name removed] for the review. It was a pleasure working with you as well. Feel free to contact us in the future for any needs you may have."
"Thank you for your kind words and positive review. It was a pleasure servicing you. Should you need us in the future please don't hesitate to call."
"Hello - Thank you for your review. From your comments it appears you had a pleasant experience and were satisfied with the service so I am not sure why we received a B."
"Thank you for your positive review."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
140 Park View Dr, Oak Park, CA 91377
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