Adept Moving & Storage
About us
Adept Moving has been proudly serving residents of Los Angeles and nearby areas since 1998. The company is committed to providing the highest quality, most customer-oriented moving services in the industry. With our years of experience, we have earned a flawless reputation in the market and have hundreds of happy customers who recommend our services. Our dedication and professionalism have helped Adept Moving Company earn and enjoy an A+ Better Business Bureau (BBB) rating and five-star Yelp reviews from our valued customers. We are extremely proud of our reputation.
Business highlights
Services we offer
Our company is family-owned and has a long history. Over our years of operation, we guarantee cargo safety and provide full insurance. We hire only qualified movers with at least three years of experience. We have a large fleet of vehicles properly equipped for a move. We provide a wide range of moving services. We also offer item packing and unpacking services. Our service is available 365 days a year. We provide free quotes. Our relocation service is flexible, we have developed the most effective process algorithm. At Adept Moving, which allows you to have the move done at a time that's convenient for you.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 0% | ||
| 0% | ||
| 2% | ||
| 9% |
I googled local moving companies and began to call them to get their rates and moving quotes. I chose Adept 'cause their prices and online reviews seemed appealing to me. And believe me - I didn't regret a thing! The move was very quick. I paid approximately as quoted over the phone by a polite gentleman. No complaints! Recommend to everyone!
However, Adept did it. Want to share my opinion on Angies list – that’s my
THANK YOU to Adept Movers. The move was great, it was completed faster than I
initially anticipated. Paid as quoted over the phone. What I loved best is
their great customer service and their desire to make their customers happy
with their moving services. Thank you Adept. Recommended and Approved! LOL)))
"Thank you so much [member name removed] for your kind words, your time and effort. We really appreciate that you decided to go with our company and we are extremely happy that you are satisfied with our moving services. Here, at ADEPT MOVING, we know that moving is stressful, which is why we try to make it as easy and painless as possible. Our main objective is to make each and every customer happy with the move, because a happy smiling customer is the best reward we can get!"
However, Adept did it. Want to share my opinion on Angies list – that’s my
THANK YOU to Adept Movers. The move was great, it was completed faster than I
initially anticipated. Paid as quoted over the phone. What I loved best is
their great customer service and their desire to make their customers happy
with their moving services. Thank you Adept. Recommended and Approved! LOL)))
In short, my moving experience was painless, quick and easy. I gave good tips to the movers - the guys worked really hard. Thank you! Recommend this company to everyone!
"Thank you [member name removed] for your time and effort to share your positive experience of moving with us. We highly value our customers and try to do our best to make you happy and satisfied. Just give us a call if you need to move again and we'll be always here to help!"
"Thank you [member name removed] for your positive feedback. We appreciate your time and effort and wish you all the best at your new lovely home! If you need to move again, please feel free to contact us any time and we'll do our best to contribute to your positive moving experience with us."
"Thank you (removed member name). The fact that your are completely satisfied with the move you had with us makes us extremely happy. We know that moving is stressful, that is why here, at Adept Moving, we do everything we can to make moving as painless and effortless for our customers as possible. Just let us know if you move again, and we'll be always here to help."
"Dear (removed member name). I apologize for delayed comment to your review. The reason is that I'm a new Customer Care Manager at ADEPT MOVING and it's my professional duty and, which is even much more important, moral obligation to you, (removed member name), to ensure that your attitude to, and opinion about, our company changes for a better one. I truly and sincerely regret our past issue and promise that I'll do my best and put maximum effort into improving our relations and in settling any problems. I'll take into account your experience in our future business activities and moving services. I would really appreciate if you find time to e-mail me at [email protected] or call at 323-466-2618 (Monday through Friday from 8am to 5pm) and ask for me or Eugene. I'll do everything I can to fix the issue and, thus, make you completely satisfied. SIncerely, Max Koby Customer Care Manager"
I found everyone that I dealt with at this company to be COMPLETE CROOKS. After the movers loaded my possessions on their truck, Henry demanded that I prepay in cash not just for the accrued time that was spent to load the truck, but also for their inflated "estimate" of how much time it would take to unload the items. They threatened to leave with my items on their truck if I did not agree, and so it literally felt like I was being "shaken down" by the mob. I reluctantly paid them based on Henry's promise that they would refund any excess charges at the end of the job. Sure enough, they over-estimated the time it would take to unload, and then refused to refund me the excess that I prepaid. The driver than manipulated the items and charges on the receipt, so that it would look like no refund was due to me.
When I threatened to call the police, Anthony told me that he did not care about the police, and said "you do not know who you are dealing with." Anthony then insinuated that he could have some of his men beat me up. Anthony's exact words were: "I am responsible for 18 guys, and some of those guys are really hungry to feed their families and will do what I tell them. Some are professional boxers...you get my drift." Once the movers left, I went to the police station and filed a police report against Anthony for threatening me.
On another note, don't be fooled by the "$59/hour for two men" rate that they advertise, and think you are going to get a bargain. It is nothing more than a bait-and-switch ploy, because they found every imaginable way to rip me off. To put it into perspective, I paid $318 to another company to move the idenitcal items from my house to a storage locker (two movers at $75 per hour), but when I moved the same items out of the storage locker and back to my house with Adept Moving, it cost me $590. Paying nearly double was bad enough, but when movers threaten to physically beat you up, you know that you are dealing with the wrong characters.
I joined the Angie's List website specifically to notify the public about this corrupt company, so watch out!
When I threatend to call the police, Anthony told me that he did not care about the police, and said "you do not know who you are dealing with." Anthony then insinuated that he could have some of his men beat me up. Anthony's exact words were: "I am responsible for 18 guys, and some of those guys are really hungry to feed their families and will do what I tell them. Some are professional boxers...you get my drift." Once the movers left, I went to the police station and filed a police report against Anthony for threatening me.
Don't be fooled by the "$59/hour for two men" rate that they advertise, and think that you are going to get a bargain. It is nothing but a bait-and-switch ploy, because they found every imaginable way to rip me off. To put it in perspective, I paid $318 to another company to move the identical items from my house to a storage locker (two movers at $75 per hour), and $590 to Adept Moving to move the same items out of the storage locker and back to my house. Paying nearly double is bad enough, but when movers threaten to physically beat you up, you know that you are dealing with the wrong characters.
I joined the Angie's List website specifically to notify the public about this company, so watch out!
"Dear [member name removed], I'm truly sorry for responding to your Angie’s list review with such a delay. This is because our company has undergone certain changes and now I'm a new Customer Care Manager at ADEPT MOVING, which is promoting even higher standards and better customer services than ever before. I truly hope that you’ll give us a chance to settle any past issues and free your heart from any negative associations you might have with regard to your move. I regret about what happened back then and I really desire to improve Your personal opinion about, and attitude to, our company, which is why I promise that I'll put maximum effort into improving our relations and I’ll do my best to restore your trust in our company. I would highly appreciate if you find time to e-mail me to [email protected] or call at (323) 466-2618 (Monday through Friday from 8am to 5pm) and ask for me or Eugene. Please be sure that I'll do everything possible to make you feel 100% satisfied and happy!!! Sincerely, Max Koby Customer Care Manager ADEPT MOVING"
Licensing
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FAQ
Contact Information
5028 Vineland Ave, North Hollywood, CA 91601
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