VCA Adler Animal Hospital and Pet Resort

Veterinarians, Animal Boarding Kennels, Animal Burial/Cremation,

About us

Additional DBA - VCA Animal Hospital. Additional business hours - Mon-Fri 9:00 AM-7:00 PM; Sat 9:00 AM-5:00 PM; Sun 9:00 AM-4:00 PM.

Services we offer

Veterinarians include - laser surgery, internal, geriatric medicine, sterile surgery, dentistry, radiology, x-rays, flexible and rigid endoscopy, ultrasound, cardiology, dermatology, orthopedics, hydro therapy, nutritional counseling, vaccination & pet resort.

Reviews

4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
3%
3
3%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Showing 1-25 of 33 reviews

Tamara C.
04/2017
5.0
veterinarian, kennels
  + 0 more
Our bassets love going and never look back when we leave them. We always feel comfortable leaving and know they are in good hands. Definitely would recommend if you are looking for a boarding facility you can trust.
Description of Work: We have been using the Pet Resort for boarding since our 1st basset back around 1996. If an emergency arises during boarding, they are quick to get a vet to look. And they are always looking and smelling great when they come home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Oscar F.
10/2016
5.0
kennels
  + -1 more
unknown
Description of Work: ....
Rating CategoryRating out of 5
Yes, I recommend this pro

Cheryl F.
10/2014
5.0
veterinarian
  + -1 more
unknown
Description of Work: Surgery on my dog. The procedure went very well. I'm pleased with the results. It was all very painless. Everything was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Diane G.
08/2014
2.0
veterinarian
  + -1 more
For reasons they never explained, I was treated with great hostility by two of the doctors at this facility, over the course of several visits. I returned only because they had been highly recommended, but I would not go back, nor would I recommend them to others. I consider their hostile attitude to be without cause and very unprofessional. I left the area after this visit, and moved away. but would never return to this office again. The way the pet owner is treated is just as important as the way the pet is treated. This office fell far short of common courtesy, fairness, and professionalism. toward me as a pet owner, who tried to get the best care for my pets.
Description of Work: Provided vaccination on this visit.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$100

Katherine R.
08/2014
5.0
veterinarian
  + -1 more
The VCA Adler staff were beautifully sensitive and helped us through all the details in getting the cremation done. Our vet came in and was so amazing, he was so lovely with us, we were crying our eyes out could barely deal with what had happened and he told us what great doggie parents we had been, and that our little girl lived a beautiful long life. He was so soothing, exactly what we needed. They allowed us to stay as long as we needed with our little angel. After the cremation, and they took care of all the details, we were given a beautiful memorial paw print and urn with her ashes. This vet has been wonderful, we rescued this beauty 14 years ago, and she loved everyone at VCA Adler, she was a frightened rescue, yet they were able to win her trust, the staff and doctors at VCA Adler are all wonderful with the animals.
Description of Work: Helped us with our dog, she had just passed in our backyard and we were hysterically upset.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Albert M.
06/2014
5.0
veterinarian
  + -1 more
This place is amazing, by far, best Vet ever. My dog was extremely lethargic, diarrhea and looked like he wouldn't make it through the day. Long story short, is doing much better.
Description of Work: Examined my dog (Shorty Bull) and prescribed antibiotics. Extremely, through, professional and a great staff!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Brandy G.
04/2014
5.0
veterinarian
  + -1 more
I have a snake and he will see snakes. They do boarding. They have a good size parking lot. The have separate entrances for dogs and cats. They take good care of my animals and help me out a lot. They have a really good staff and a really clean facility. Their prices are really good. They do small reptiles, which is really hard to find and it is hard to find a good one. They are a 40-minute drive. I like where they are located. Their staff is all really helpful and really nice. I did not have to wait long. They did the test I asked and they did some extra tests for free. They were able to assure that my snake is pretty normal and actually pretty healthy.
Description of Work: Dr. Adler, at VCA Adler Animal Hospital and Pet Resort, is my veterinarian, and I go to him for my snake and bird.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Harriet S.
03/2014
5.0
veterinarian, kennels
  + 0 more
We have used VCA several times and been totally satisfied. The facilities are clean and odor-free. Their customer service is excellent. Most important, the employees are definitely animal lovers. Also, their hours are very convenient for drop-off and pick-up. I would not hesitate to highly recommend them.
Description of Work: Provided boarding for my dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raymond P.
02/2014
5.0
kennels
  + -1 more
My dog came back from a three day stay and full grooming happy, healthy, and shining after her grooming session.
Description of Work: Dog boarding and grooming.

Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Mona L.
08/2013
5.0
kennels
  + -1 more
Our dog loves to go to the Pet Resort. We cannot get her in the door fast enough for her. She is very excited to see the people that work there. They take very good care of the pets.
Description of Work: They cared for our dog while we were away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sally E.
03/2013
5.0
veterinarian
  + -1 more
I have used VCA Adler Animal Hospital and Pet Resort for years and they are great. The doctors there are very caring and they take very good care of the owners of the pets. They are very knowledgeable and very kind. Their prices are reasonable. I have been going to them since 1989 and I would not consider someone else.
Description of Work: I use VCA Adler Animal Hospital & Pet Resort. I have 3 dogs and I take them in annually and for anything that crops up in between.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

JEANIE M.
01/2013
5.0
kennels
  + -1 more
We boarded our two, small rescue dogs over the Chirstmas holidays. The minute we walked in, we knew we had chosen the right place. They were warm and friendly, and when the caretakers came out from the back, they talked to the dogs kindly. One of our dogs is very skittish. We don't know their background, but we suspect abuse in one case. When we picked them up a week later, they were calm, clean, happy, AND they had a personalized gift bag to take home.
Description of Work: Boarding of two dogs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

sheila B.
01/2013
5.0
veterinarian
  + -1 more
to pick up your animal when you are very short on time because it can be a bit of a wait, particularly if your pet is going home with medications. I can honestly say I would highly, highly recommend this practice for people who see their pets as members of their family and want a Vet who truly understands this relationship.
Description of Work: I have used Adler Vet group for pets ranging from a very rare Asian tortoise to dogs and cats. Craig Adler and his brother are both extraordinary vets with amazing diagnostic ability. I have many household pets and cannot afford Adler for my routine care, shots etc, however when my animals are truly ill, Adler is my only destination. Recently one of my dogs (one year old poodle mix) became ill. Refusing to eat, became lethargic and eventually started to vomit excessively. I took him to my "shots and misc care" vet, they suggested a diagnosis that seemed CLEARLY wrong. After going back the next day and getting another equally absurd possibility. I called Adler, explained the situation briefly to the front office staff, they asked that I hold and they gave the information to Craig Adler, he said, bring the dog in immediately. After a brief examination, he said this dog is very, very sick, perhaps beyond help but he would take my little guy into the hospital and do everything they could, while getting his lab work done asap. He was reluctant to make a guessing diagnosis, but said he most certainly didn't have any of the things the other vet mentioned. In the middle of the night I got a call from Dr Adler to say that my dog had taken a turn for the worse (which was hard to believe given his weakened state already), and he was very concerned he would not live through the night and wanted to give me the option of coming to the hospital to be with him in case he did die. He said they had moved him to the "acute" area of the hospital and he would have someone with him/watching him until his heart rate returned to a more normal level. He said, however the fact that he had crashed so quickly on standard IV fluid made him sure that the diagnosis he had been presuming was correct even though my dog was neither middle aged or a larger size animal. My sweet boy has Addison's disease (which causes life threatening electrolyte imbalance). During the night even before the labs came back he began treating him for Addison's which was confirmed by the labs in the early morning hours. About a month and a half later, he began to show the same symptoms even though he was on the medication for Addison's - however getting the right dosage can be a little tricky. When I called for an appointment, I was asked (as you always are is it a life threatening emergency) and in my mind this would be something like having your animal hit by a car, so I said, I don't know my dog has Addison's disease and he is vomiting, lethargic and weak. they booked me in for the next morning. When Dr. Adler saw the dog, he asked when did he start vomiting and I told him the night before last .. so he said why didn't you bring him right in, so I explained that when I called this was the first non-emergency appointment available, so he asked if I told the staff that the dog had Addison's and I said yes, of course, and he told me in the future if Casper had these symptoms I was to say "yes" to the is it a life or death emergency. This is a very, very busy practice and getting checked in and out can sometimes be a pain, the skill of the vets and caring quality of the vet techs when you have a seriously ill animal make it well, well worth the wait and the extra cost. A few do's make sure your animal is secured in a manner that would make waiting to get in to see the vet stress free for you and your pet. Make sure you are able to give a very detailed history of what happened prior to bringing your pet in (many human doctors do not ask such detailed history questions), make sure you are able to afford this level of care (they do accept pet insurance if you have it). Don't plan

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

Ana O.
08/2012
5.0
veterinarian, pet cremation
  + 0 more
We were not fully satisfied with our other rabbit vet so when our female took very ill we took to her Dr. Imata at the VCA hospital. He gave her a thorough exam and let us know that with the flystrike and the mass in her abdomin it was not likely she would make a recovery but that we could start her on medication and give her a chance. We did a week and a half of treatment and while she showed improvement for a couple of days, she soon reverted back to loosing weight and lethargy. Our male rabbit had been suffering from a loss of bladder control which meant that we were expressing him daily. We had our old vet fax over his records and Dr. Imata reviewed them and talked with us about his symptoms and possible treatment options. We decided that as the rabbits had been together for nearly 8yrs, the loss of his partner would only add to the problems the male was suffering with. It was decided that they would be put to sleep together. Dr. Imata was very kind and gave us plenty of time to say good bye as well as helping to make us feel comfortable that we were making the right choice. While we were not allowed to see them go, we were able to see them after. We chose to have them cremated in a group with the ashes spread at sea, though they do have several other options you can choose from. My only complaint would be that when I called to make the arrangements, I was quoted a different price than what we paid. I think the difference was about $80. For us it didn't make a difference but I can see how it might for some people and that it would be a difficult time to have to work though that. We do have 2 cats and we are so happy with the way both our pets and we were treated, will be switching to them for our cats as well.
Description of Work: Our first encounter was when our female rabbit was very ill with flystrike. Upon taking her in for the exam we learned she also likely had cancer. We made the decision to have both of our rabbit (our male was also sick with no hope for recovery) put to sleep.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$318

RON W.
03/2012
5.0
veterinarian
  + -1 more
I have been going there for 25 years. We have dogs, tortoises and lizards and all kinds of stuff. I have a prescription dog food that I get there and I got another prescription filled, it wasn't for check up or anything it was just picking up some stuff for $130. It was $75 bag of dog food which lasts for quite a while and then another one was allergy medication for $50. I take my dog there for shots, checkups and emergency. I would certainly trust them with my animal. They are not cheap but they are not super expensive either and I have great success coming out of there. I would recommend them, because I think they are good. They provide boarding too, but I use some other facility for that.
Description of Work: I used Adler Veterinary Group Inc to purchase dog food.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Sheri S.
03/2012
5.0
veterinarian
  + -1 more
Dr. Rymer is wonderful with the animals. He has a lot of experience. Dr. Epistine is great with the animals. He is good at diagnosing the animals. He lays it all out on the table so you know what you are dealing with. Dr. Walker calls on her day off. Sarah, the awesome vet tech is extremely knowledgeable, and she is fantastic with the animals. She really cares.
Description of Work: I take my pets for their checkups.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Erica W.
02/2011
5.0
veterinarian
  + -1 more
They charge too much. Veterinarians are very expensive these days. I can only remark on Dr. Daniel Reimer. I haven't seen anyone else in the group. I think he's extremely bright. He's an excellent diagnostician. He is sensitive to whatever the situation is between the owner and the pet. When it comes to deciding whether to continue treatment, he makes a good judgment of what the owner can do and what is best for the animal. I go to him because I trust him, but I wouldn't necessarily go to Adler if Dr. Reimer wasn't there. I don't have enough experience with the other vets to make a judgment.
Description of Work: They performed some tests on my pet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Tomme B.
10/2010
5.0
veterinarian
  + -1 more
They are very good and attentive. They have been in business for a while. There have been changes, but all of them have been for the best. Everybody has a good level of experience.
Description of Work: We go every week for medications for two dogs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN W.
07/2010
5.0
veterinarian, kennels
  + 0 more
Gloria at doggie day care is great; she's caring and our Boxer Bruno loves her! Their boarding facility I thought was clean and actually smelled good! I paid them an unannounced visit to check their boarding facility before I decided to board Bruno and I was very surprised at how it didn't smell like a kennel.
Description of Work: We take our 10 month young Boxer to Pet Resort for boarding and for doggie day care, and he loves it. We also use Adler's vets and Bruno gets all his vet medical needs taken care of here as well. Highly recommend them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$30

VIVIAN S.
05/2010
5.0
veterinarian
  + -1 more
Dr Epstein removed the spleen. They were kind, caring and loving. They did eveything to make me comfortable. They were caring. Dr Epstein called every day to see how she was doing. My other little dog got sick. He lost his appetite. They had to runs some test. It could be because his siezure medicine has stopped. I am hoping he is going to get better. The entire staff is so darn nice. The entire medical staff is the best. Every single doctor is brilliant. I am very peticular about veterinarians. I have been with this group for many many years. They are exemplary.
Description of Work: I have two doggies. My standard poodle had a splenectomy. She has cancer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Sabrina G.
03/2010
5.0
veterinarian
  + -1 more
My 3 dogs have been cared for by Adler and they have earned my trust completely. They truly love animals and love what they do. One of my shih-tzus was attached by two pit-bulls, and they ripped him opened. The sugeons there saved his life and re-attached his leg - today, my dog is walking just fine. Besides this emergency, they are just really knowledgeable about animal well-being. I recently needed all my dogs vaccinated again, and my older dog also needed additional treatments. I observe the affection they feel for my pets during each visit. And I have tried other vets in the past who are not even half as professional. The nursing team is also very caring and polite. Also, they have never, ever, refused to see my pets at the last minute, and the office tries all the time to help you when you have a last minute change of schedule. I would not trust anyone else with my pets. EVERY SINGLE DOCTOR ON STAFF IS OUTSTANDING.
Description of Work: General pet health care, dental care and emergency surgery.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

thomas T.
07/2009
4.0
veterinarian
  + -1 more
I'm really torn about this vet group. I've been using them for years and absolutely love Dr. Reimer. He's not only great with animals but very sympathetic towards owners. My wife and I tend to get emotional when our dogs are sick and Dr. Reimer is always very patient with us. If Dr. Reimer wasn't associated with this group, however, we would probably go elsewhere. Regardless of whether they are busy or not, we always have to wait 10-20 minutes to pay our bill. Additionally, the costs always seem high.
Description of Work: Our last visit consisted of blood work, yearly shots and teeth cleaning. Everything regarding the procedures went fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Morgan M.
09/2008
5.0
veterinarian
  + -1 more
I got a same-day appointment for late in the evening (a vet office open until 7 pm! Imagine that!) and was seen by Dr. Craig Adler. My normal vet there is Dr. Walters, but he wasn't in, and I didn't feel I could wait, given how young one of the puppies is. He saw both without batting an eyelash, giving both pups a very thorough exam. I agreed with his choices, which were explained very well and so that I could understand them. He spent extra time to talk with me about the causes of kennel cough and how it can be prevented and the danger minimized. He also discussed a method of training with me to help mitigate what we were worried would become an aggressive streak in the younger puppy. I was thrilled both with the service and the time spent with me when I am sure he was hoping to be heading home already.
Description of Work: I had to take my two puppies in. Both were sick, both were coughing in that classic expression of "kennel cough." Though I had only made the appointment for my younger, a 9 week old Rotweiller, I decided at the last minute to take my very exuberant 7-month old Labrador mix in as well, figuring that if it were kennel cough, it should be treated in both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

debi S.
08/2007
5.0
veterinarian
  + -1 more
There are a group of five or six veterinarians there and there is not a single one that I do not like. I think that their prices are very competitive and the quality of animal care is superb. I would recommend them for any pets.
Description of Work: Alder gave my Dalmatian it's vaccination shots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$30

07/2005
3.0
veterinarian
  + -1 more
THE DOCTOR ISN'T ALL THAT NICE. WE DECIDED THAT WE ARE GOING TO STAY THERE, BUT USE A DIFFERENT DOCTOR. WE DID LEAVE THE DOGS THERE TO GET KENNELED ONE TIME, AND WE NEVER LEFT THEM THERE AGAIN. WE WERE NOT THAT IMPRESSED. WE NOW HIRE A HOUSE SITTER.
Description of Work: THEY DREW FLUID OUT OF A CIST NEAR THE DOG'S EYE, AND GAVE HIM SHOTS.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$120
    • 1(current)
    • 2

Contact information

16911 Roscoe Blvd, North Hills, CA 91343

www.adlervetgroup.com

Service hours

Sunday:
8:30 AM - 4:00 PM
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
8:30 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Veterinarians,
Animal Boarding Kennels,
Animal Burial/Cremation,
Exterior Painting

FAQ

VCA Adler Animal Hospital and Pet Resort is currently rated 4.8 overall out of 5.

Sunday: 8:30 AM - 4:00 PM

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 5:00 PM

No, VCA Adler Animal Hospital and Pet Resort does not offer free project estimates.
No, VCA Adler Animal Hospital and Pet Resort does not offer eco-friendly accreditations.
No, VCA Adler Animal Hospital and Pet Resort does not offer a senior discount.
No, VCA Adler Animal Hospital and Pet Resort does not offer emergency services.
No, VCA Adler Animal Hospital and Pet Resort does not offer warranties.
VCA Adler Animal Hospital and Pet Resort offers the following services: Veterinarians include - laser surgery, internal, geriatric medicine, sterile surgery, dentistry, radiology, x-rays, flexible and rigid endoscopy, ultrasound, cardiology, dermatology, orthopedics, hydro therapy, nutritional counseling, vaccination & pet resort.

Contact information

16911 Roscoe Blvd, North Hills, CA 91343

www.adlervetgroup.com

Service hours

Sunday:
8:30 AM - 4:00 PM
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
8:30 AM - 5:00 PM