SACRAMENTO SEAMLESS RAIN

There were a coule of scheduling hiccups, which were understandable due to a death in the vendor's family. I did feel that rescheduling was handled with a sense of urgency. One additional hiccup occurred when the crew came out to install and then decided to leave due to a risk of rain - even though there was none on that day. The crew didn't inform me they were leaving despite me letting them know I was home if they had any questions or concerns. I later found out that they were missing some tools and didn't want to drive back out the same day because they wouldn't have been able to complete the job. Once the work began it was fast and precise. During the estimate I was told that some dry rot repair would be necessary, and we agreed that I would supply the lumber. During the install no dry rot repairs were done and the lumber vanished; however, I was promptly refunded for the lumber and labor that was initially charged for this service.