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Southland Heating and Air Conditioning
Heating and Air Conditioning Service, Electrical Service, Home Inspection,
About us
Choosing the right Heating and Air Conditioning Contractor is very important. Chances are you are going to make a substantial investment in your new HVAC system with which ever contractor you choose. There is nothing worse than investing a large amount of your hard earned money in a new system and winding up with a system that is noisy, inefficient, and does not perform properly. Or even worse, one that fails prematurely. Surprisingly enough most HVAC Contractors have no formal training. Untrained HVAC Contractors frequently do not size systems properly which could result in improper cooling, very high utility bills, and even systems that fail prematurely. Before you even consider a contractor make sure they are NATE Certified and Air Balance Certified. North American Technician Excellence is the Prestigious Certification of HVAC Competence. Using a NATE certified contractor is like using a surgeon that graduated Harvard Medical School with honors. Air Balance Certified contractors understand airflow which equates to efficiency and comfort in your home. To have a system designed properly a contractor has to understand air flow. At Southland we offer this high level of expertise. Yes, we are very good at what we do and there is no question about that. Our reviews and ratings prove that. Our installations are unparalleled with every system being designed specifically to the home. All options for a quality installation are included in every system we install. From basic systems, high efficiency systems, to specialized zoning we do it all. If you are searching for a knowledgeable contractor you have found one here. We offer extremely competitive pricing and expert design knowledge.
Business highlights
Eco Friendly
Se habla espanol
Minority owned and operated
Family owned & operated
Emergency services offered
LGBTQ+ Friendly
28 years of experience
Services we offer
Residential Heating and Air Conditioning, Full Service HVAC Contractor, Installation of New & Replacement Systems. We install ductless mini splits and we are a preferred contractor for most major brands. We are also specialize in Air Purification & communicating Zone systems. We offer full service department that can provide a complete Diagnostic, Repair and maintenance of an existing Heating and Air Conditioning systems.
Services we don't offer
Installation and repair of window AC units
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 38
Assorted photos uploaded by Southland Heating and Air Conditioning
- 3
New hybrid Heat Pump
Heating and Air Conditioning Service
Reviews
4.7154 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 2% | ||
| 1% | ||
| 2% | ||
| 5% |
Filter reviews by service
Showing 51-75 of 154 reviews
Jack B.
Aug 2018
Heating and Air Conditioning Service
Excellent installation
Alida V.
Aug 2018
Heating and Air Conditioning Service
Carlos Chamorro from Southland Heating and Air Conditioning was very helpful and explained the details very well. He was on time and very friendly. He was very professional. I had a very positive experience with this company. They confirmed with me and gave me a half-hour window to meet up with them. Great company so far.
Daniel S.
Aug 2018
Heating and Air Conditioning Service
Excellent diagnosis and prompt service and repair from Southland Heating & Air’s technician Albert Mendoza. Albert successfully resuscitated our LG mini-split inverter by identifying the problem with the unit which called for replacing worn-out sensors. Thanks Southland & Albert!
Paul E.
Aug 2018
Heating and Air Conditioning Service
Wonderful service No mess and courteous Also very prompt I will definitely use them from now on
Ben O.
Aug 2018
Heating and Air Conditioning Service
It was an awesome experience. Got a text and email with the technicians picture and qualifications. I even had the opportunity to leave a review from a link on the text. The technician was professional and explained every detail. I highly recommend Southland!
Leone T.
Aug 2018
Heating and Air Conditioning Service
Southland was great. They showed up on time, got right work and figured out what was wrong. The AC stopped working altogether a few days before, during the hottest heat wave, of course. The tech determined the capacitor needed replacement. The tech also checked out the rest of the house, was very professional. I was truly impressed and felt comfortable with his opinion. I did the repairs on the spot and signed up for their maintenance program so I could keep the unit working properly in the future. I highly recommend Southland. I plan to put AC in another house and will definitely call Southland for a quote. So so glad I found Southland. They made a hard problem easy to fix. Thank you Southland....you're the best.
Response from Southland Heating and Air Conditioning
"Thanks for the review [Member Name Removed]! I'm glad you liked the process our techs follow. We train really hard to ensure our techs listen to our clients and address their needs. We look forward to seeing the project at your other house."
Jennifer K.
Apr 2018
Heating and Air Conditioning Service
Bryan was the technician who serviced the call. He was very nice, professional and took time to go through many options of why the unit wasn't functioning properly. He took the time to explain to me/show me why the capacitor (the original, lower quality one that was installed by manufacturer 7 years ago) wasn't functioning properly (45 units of power should go to condenser, 5 units of power should go to fan, but his instrument registered only 0.5 units of energy going to fan). This caused the fan to not work properly, which could have caused the condenser to work too hard and overheat. We replaced the Capacitor with a high quality one so enough power is going to both. Bryan inspected tightened all the bolts and the result was a smooth running A/C with less vibration and less noise. He did not try to sell us equipment we didn't need to tell us we needed to replace our A/C unit, which we liked. We greatly appreciated his help with fixing our A/C unit. We will contact Southland Heating and Air for our future A/C checkups. Thank you
Elizabeth S.
Feb 2018
Heating and Air Conditioning Service
The new system was installed in less than a week. The install crew was superb -- on-time, organized, professional, clean (all of my floors, furniture etc. were carefully protected with floor covers and plastic. When the crew was finished they vacuumed and made certain all work areas were clean). I live in a condo complex and the air conditioner compressor is located on the roof and they needed to use a crane to remove the old compressor and install the new one, needless to say I was a bit worried but it went smoothly and took less than thirty minutes to complete the process. At the end of the entire install, Willy the crew supervisor carefully showed me how my system worked (they use NEST thermostats) and it couldn't have been easier to learn. I love the fact that I can adjust my heating and air conditioning using my iPhone when I am away from home. He also showed me how to change the filters and made helpful suggestions for maintaining my system. I appreciated that Laura followed up with me at the end of the day and a week later to make certain I was happy with the system and to see if I had any questions or concerns relating to how to use the thermostat, etc. Also, Southland Heating and Air Conditioning helped to locate an independent HERS inspector and to coordinate with the city to schedule a final inspection by the city. Truly, I haven't had such an outstanding experience with any other type of contractor, or service company. From start to finish this is a First-Rate company. Most importantly, though I love the new HVAC system!
Jin K.
Dec 2017
Heating and Air Conditioning Service
Horrible. I called them to fix my heater. I paid $115 for them to visit my house and all I got was a quote to replace the heater ($4250). I live in SouthBay and we have been living without a heater for this winter. The temperature was dipping below 50’s at night times and it felt chilly in the mornings for our 3 kids. I called 3 places and Southland made sure they were the first one to take a look at the heater within the same day. The technician came out and as soon as he looked at the furnace, he said he can’t touch that old unit because there’s nothing he can do. He gave me 3 quotes and I still had to pay for his visit without my heater working. During the house inspection in the summer, The SoCal inspection rep told me I could use my heater for 5 more years. Southland was using my vulnerabilities to sell their new heater unit. I find that unethical and unprofessional at all levels. If they simply fixed my heaters and helped me with starting my heater, I probably would have called them back for my heater and ac replacement next year. A week later, our plumbing guy was in the house and he took a look at it for 5 min and my heater is on since then.
Dorothy F.
Sep 2017
Heating and Air Conditioning Service
The most professional, nice, clean and knowledgable crew came on time, had all of the equipment, had a can do attitude and it was a painless, great experience. I highly recommend this company to anyone. I have never worked with such a great crew and we got more than we could have hoped for by going with them. They were a one stop answer to the awful process of trying to decide what type of air/heat to install in an old house. They took care of it all and the price was absolutely fair!! Rudy, Joe and Matt are amazing - they really impressed us! We had several contractors come and the process was so laborious with needing to have sub contractors, workers, etc. When Matt came to give us the estimate, he told us exactly what we needed, how much it would cost and how long it would take. He brought a crew so it could all be done and each one was amazing with the care and knowledge they have. It was perfect and like I said, a one stop shop. One meeting, one day installation and done!!!
Response from Southland Heating and Air Conditioning
"[Member Name Removed], Thanks for the great review. I am glad that our guys took great care of you, we always try our best. Dave Molina Owner"
Lynn C.
Sep 2017
Heating and Air Conditioning Service
Not well at all! The CSR couldn't find the address when she typed it into their system, and didn't offer a solution on finding it.
Response from Southland Heating and Air Conditioning
"Sorry [Member Name Removed], I had my office try to find your information in our system, but we have no record that you called. Please keep in mind that sometime we are mistaken for another company down in your area with similar name. Our location is Thousand Oaks and we don't offer service in your area. Please feel free to reach out to us and ask for Dave. (800) 266-1349. I would be happy to discuss this with you and if you did call us, we apologize for any mishandling of your information. Warmest regards, Dave Molina Owner"
Dolores A.
Aug 2017
Heating and Air Conditioning Service
I have used them for years. They are wonderful people. When their technicians come in they brighten your house. They are always on time and call before they come. I just recently renewed my annual contract with them. I will continue to use them and recommend them. I have used them since 2015 and renewed each year.
Derek F.
Aug 2017
Heating and Air Conditioning Service
.
Rosemarie H.
Aug 2017
Heating and Air Conditioning Service
Southland sent an experienced technician to troubleshoot within 24 hours. He showed us that both speeds were operating from a wall switch! All the attic fan needed was a new belt. They ordered the belt and returned to install it two days later; in addition, they lubricated the fan and secured the connections to the beams to reduce noise and vibration. Total cost $200. Qualified, honest, and reasonably priced. Highly recommended
Derek F.
Aug 2017
Heating and Air Conditioning Service
We recently had Southland replace our old package unit with a new Ruud system and all new ductwork. Ray and his team were super professional from the initial bid to the end of the job... We got three bids, and Ray was by far the best. He educated us on elements of our system that no one else told us about, and even talked us out of buying the more expensive system because he thought it way more than we needed... he saved us $5000! Who does that??? The team was on time, courteous, neat, and got the job done quickly. The new system is great... we now have AC in rooms where we've never felt it before. Highly recommend Southland.
J S.
Jul 2017
Heating and Air Conditioning Service
After explaining options, friendly courteous serviceman, Luis, recharged unit with refrigerant.
Julie B.
Jul 2017
Heating and Air Conditioning Service
horrible. the HVAC was working perfectly before they came but has been not working well since the guy did whatever he did. in the past when i had these routine check ups done by other companies they just came over, got on the roof, did what they do, and tell me it's fine or it needs something. but this guy wanted to come in and mess with thermostat which seemed a little too high tech for him and didn't really even want to get on roof. i told him he had to to check unit. he finally did. but things have not worked well since. i called them, they sent out another person to get on roof and said unit was like new and it was fine. they wanted to send someone out to come in house with a 4 hour window. i said no because i was too busy at time to wait around. but now i will have to find time for them or another company to come out because it's going to be a HOT summer
Keith M.
May 2017
Heating and Air Conditioning Service
Southland heating & Air is a first-rate, highly professional operation. They whole experience was pleasant and I could not be more satisfied with the final outcome. This company is customer oriented and very responsive to any requests & phone calls.
Laura M.
May 2017
Heating and Air Conditioning Service
I am primarily writing this review to relate how Southland Heating and Air responded when we discovered a problem. Once installed, our A/C worked well and we had no problems... around December, after we had been using our heater exclusively (no A/C), I decided to simply run the A/C to test it, blow it out and be sure everything was running well. What I discovered was a BAD smell with the A/C... which we presumed was the dreaded 'dirty sock' syndrome... Needless to say, we were horrified... particularly after spending a lot of money to have AC installed. WELL, I am happy to relate that Southland Heating and Air were VERY responsive, took the time to diagnose the problem and - we feel - went above and beyond to be sure we were satisfied. Ultimately - for whatever reason - our installed HVAC coil was contaminated. Following a few tries at lesser fixes, Southland simply replaced the coil and we were back up and running. Their service guys and technician were highly professional, always on time and truly worked to fix the problem. Since the coil replacement, we have had no problems and we are happy to report that our system runs like a charm. When you are spending a lot of money for this sort of upgrade you truly want to know that your install company stands by their products and work and won't leave you hanging out to dry if and when there is a problem. Southland took care of us and took care of business.
Brendon S.
Apr 2017
Heating and Air Conditioning Service
.
Delete A.
Mar 2017
Heating and Air Conditioning Service
Fair price, great service, very friendly.
JERRY L.
Mar 2017
Heating and Air Conditioning Service
They were amazing.
Carrie A.
Mar 2017
Heating and Air Conditioning Service
Fast, courteous, clean and all work explained to me.
Richard B.
Jan 2017
Heating and Air Conditioning Service
That worked out very well. He did very well. They've been working fine ever since. It's been about 6 months now. It all worked very well. I gave him the go ahead on September 19th. On the 26th, I received a courtesy followup from him, after it had been done. I had about 6 different contenders bid. Some of them were more than he was. One of them actually had a 10 year warranty on parts and labor. Southland was less in terms of the warranty. Their price was generally lower. I have subsequently seen offers for much less on Angie's List. I guess it was just the timing. So far everything has been great. No problems. They showed up right when they said they would. I'm planning to use them in the future. It turns out that the units they installed would soon be upgraded so they can respond to Amazon's voice controlled robot (Alexa). He said that these components will have Alexa capability in February. As soon as they are available, I will be contacting Southland again to come out and upgrade the air conditioning, so I can say to Alexa to turn the heat up or down and do it all by voice control. I have smart devices all throughout the house.
Martin L.
Jan 2017
Heating and Air Conditioning Service
.
Response from Southland Heating and Air Conditioning
"[Member Name Removed], Thanks so much for leaving us that great review. It means a lot to all of here. Dave Molina Owner"
Licensing
Bonded
Insured
Licensed*
Trade License Number
797064
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
11/30/2024
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Southland Heating and Air Conditioning is currently rated 4.7 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Southland Heating and Air Conditioning accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Southland Heating and Air Conditioning offers free project estimates.
Yes, Southland Heating and Air Conditioning offers eco-friendly accreditations.
No, Southland Heating and Air Conditioning does not offer a senior discount.
Yes, Southland Heating and Air Conditioning offers emergency services.
Yes, Southland Heating and Air Conditioning offers warranties.
Southland Heating and Air Conditioning offers the following services: Residential Heating and Air Conditioning, Full Service HVAC Contractor, Installation of New & Replacement Systems. We install ductless mini splits and we are a preferred contractor for most major brands. We are also specialize in Air Purification & communicating Zone systems. We offer full service department that can provide a complete Diagnostic, Repair and maintenance of an existing Heating and Air Conditioning systems.
Installation and repair of window AC units
Contact Information
3543 Old Conejo Rd, Newbury Park, CA 91320
Service Hours
| Sunday: | Closed |
| Monday: | 8:30 AM - 5:00 PM |
| Tuesday: | 8:30 AM - 5:00 PM |
| Wednesday: | 8:30 AM - 5:00 PM |
| Thursday: | 8:30 AM - 5:00 PM |
| Friday: | 8:30 AM - 5:00 PM |
| Saturday: | 9:00 AM - 2:00 PM |
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