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Pop's Family Plumbing Inc

Plumbing, Kitchen and Bath Remodeling, Drain Cleaning,

About us

Plumbing company is a full-service company specializing in all aspects of plumbing for commercial, residential and multi-family housing. We are a family- owned and operated company with over 35 years of experience in the Plumbing industry. Over the years we have progressed in our success with professionalism, integrity, honesty and our dedication to taking pride in our workmanship. With dedication and confidence, we guarantee our workmanship and materials.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Leak Detection & Repair, Water Heaters, Slab Leak Repairs, Sewer Main Line Re-pipes, Drain & Sewer Cleaning, Water Pressure Regulators, Water Filtration Systems, Valves & Shut Offs, Faucet, Sink, Toilet & Urinals, Gas Leak Repair, Disposals.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8184 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 184 reviews

James D.
07/2017
5.0
plumbing
  + -1 more
Great. Would totally recommend these guys.
Description of Work: Clogged drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pop's Family Plumbing Inc
Thank you for your business. It was our pleasure.

Jeff S.
07/2017
5.0
plumbing
  + -1 more
Very responsive from my initial call to all the way through the process. Rick made you feel confident that the job was going to be done right. Not only that he and his team were extremely nice people! I would 100% recommend them and I know I will use them again in the future! Thank you Rick and Shannon! Jeff Sutherland
Description of Work: New plumbing in crawl space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pop's Family Plumbing Inc
Thank you for your business. It is our pleasure.

James H.
06/2017
5.0
plumbing
  + -1 more
--service was prompt, professional, fair price, and high quality. When they left, the bathroom was as clean as when they arrived.--would definitely recommend and use again for any plumbing issues.
Description of Work: Had a slow leak from the shower faucet--the original owner had "jerry rigged" a previous problem--had to replace with new valve and fixtures (not an easy job, based on configuration from previous owner).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Response from Pop's Family Plumbing Inc
Thank you for your business.

Mary G.
06/2017
5.0
plumbing
  + -1 more
Very pleased with performance and results. We were turning the water meter off and on for showers/dishwashing, and letting a lot run off, so the fact that The Plumbing Source was able to come so quickly (Friday after Wednesday evening estimate) was so appreciated. In fact, the day they were scheduled to come to estimate I was upset because at 6 pm they had not come as arranged and called, and was told they were still coming. Great service. A crew or 3 or 4 dug and chopped and drilled from about 8 am to 7:30 pm and it was all finished that day, which was a relief. The yard was cleaned and the plants that had to be temporarily removed were replaced so you could hardly tell anything was done. Very happy with service.
Description of Work: Old tree ate my incoming water pipe under the sidewalk. They had a crew digging all day through some very tough roots, but were able to finally bore a passage for the replacement line without having to disturb the sidewalk, which I am very thankful for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,430

Response from Pop's Family Plumbing Inc
Thank you for your business. It was our pleasure.

Terry H.
05/2017
5.0
plumbing
  + -1 more
Ricky did good work, on time, responsively and responsibly, and with fair prices. He was easy to work with and available when I wanted the work done.
Description of Work: Replace plumbing fixtures to comply with new law 1/1/2017 requiring homes built before 1994 to be upgraded to low-flow fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pop's Family Plumbing Inc
Thank you for your business.

Mark B.
05/2017
5.0
plumbing
  + -1 more
Very well. They did exactly what we wanted for significantly less than other plumber's quote.
Description of Work: Install dishwasher, install new angle stop valve, and replace / reroute sink drain connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Pop's Family Plumbing Inc
Thank you for your business.

Jeff E.
04/2017
5.0
plumbing
  + -1 more
Went fine except that the wax ring was not seated enough and the toilet was a bit wobbly when they left. I just needed to set down on it for a bit then tighten it more. Other than that, all was good
Description of Work: Just seating a toilet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Pop's Family Plumbing Inc
Thank you for your business.

Rudy K.
04/2017
5.0
plumbing
  + -1 more
Our old kitchen faucet was broken. We first tried to repair the old faucet. This went well--except for a small, persistent leak. We changed to "Plan B" and replaced the old faucet with a new one. Eddie, who was performing the service, gave his advice but left the final decision up to me. Eddie and his associate, Ivan, were punctual, friendly and performed the service to my satisfaction. If (when!) I need plumbing services again, I will call The Plumbing Source first. Thank you, Shannon, Eddie, and Ivan.
Description of Work: Replacement of kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Response from Pop's Family Plumbing Inc
Thank you for your business.

Peter K.
03/2017
5.0
plumbing
  + -1 more
I contact the company to get an estimate on the work. Rick was able to provide estimate based on pictures I sent. When the time comes to do the job, everything was done as promised with no issues. The price I paid was the price quoted. Excellent customer service. Rick is now my 'go to' plumber.
Description of Work: Reconnect my BBQ to gasline.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Pop's Family Plumbing Inc
Thank you for your business.

Don F.
02/2017
5.0
plumbing
  + -1 more
very well. done in 45 minutes. Eddie called when he was coming but he was here an hour later than expected.
Description of Work: replace one toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Pop's Family Plumbing Inc
Thank you for your business.

Jeff E.
02/2017
5.0
plumbing
  + -1 more
Went well. Showed up on time and performed in a professional manner.
Description of Work: Re-seating of toilet and flange

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Agnieszka P.
02/2017
5.0
plumbing
  + -1 more
Rick and his assistant showed up promptly as requested. They were clean and professional. Rick immediately identified the problem and had the required part on his truck. He waived a service fee and only charged for his time and the part. He could have very easily postured the leak from another location and charged hundreds if not thousands of dollars. Instead he pointed out the quick fix and performed it! Highly ethical and professional!
Description of Work: Water heater leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John A.
01/2017
5.0
plumbing
  + -1 more
It went very well! They were fantastic!
Description of Work: Fixed the faucets in the guest bathroom and shower in guest bath as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

danuta T.
12/2016
5.0
plumbing
  + -1 more
He fixed both and the cost was minimal.
Description of Work: Two toilets repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marianne S.
12/2016
5.0
plumbing
  + -1 more
Quick response. Very cordial and professional. Would hire again.
Description of Work: Replaced hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen B.
12/2016
5.0
plumbing
  + -1 more
They were very good and efficient. They did a great job and I would definitely hire them again.
Description of Work: They replaced the faucet in my laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jane K E.
11/2016
5.0
plumbing
  + -1 more
Plumbing Source was unable to do the work in the time frame I needed, BUT they were kind enough to reach out to another plumbing company to do the work. I found this to be extremely courteous and it ended up that the work was done beautifully by another company, who was further away. I will be considering Plumbing Source in the future because of how helpful they were to me.
Description of Work: I had a clogged drain, and I found Plumbing Source through Angie's List.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim P.
11/2016
5.0
plumbing
  + -1 more
Work performed was excellent. I have had additional performed since then.
Description of Work: Replace outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Dennis & Joyce F.
11/2016
2.0
plumbing
  + -1 more
Did not proceed with work...Technician named Eddie was very pleasant and explained the best he could.When I called the office to try to understand more details,Shannon was very impatient and somewhat rude. Called Angies list and got refund.
Description of Work: Deal for outside faucet

Rating CategoryRating out of 5
professionalism
1.0


Carol N.
10/2016
5.0
plumbing, gas leak repair
  + 0 more
Rick and Ed arrived on tiime and always found the best solution to both complete the job and save us money where possible. We're very happy with the service, professionalism and honesty displayed by both Rick and Ed.
Description of Work: Plumbing needed refitting in master and guest bath due to a renovation, spa had leak in gas line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

emilie P.
10/2016
4.0
plumbing
  + -1 more
There was some communication gap trying to set up an appt. However, once Rick was in contact, he was punctual and the job was done.
Description of Work: 1 outdoor hose faucet replacement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$69

dean D.
09/2016
5.0
plumbing
  + -1 more
Outstanding. Guy was on-time, courteous, professional and the job looked great
Description of Work: Hose bib replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura M.
09/2016
5.0
plumbing
  + -1 more
They were wonderful to work with. Very responsive, early to their appointment and were done in 20 minutes. Eddy was the nicest young man. I would highly recommend them, best $65.00 I ever spent!
Description of Work: Replaced an outdoor hose faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

marie C.
08/2016
5.0
plumbing
  + -1 more
Their service is excellent! I was very nervous and upset to say the least. The leak was so bad I needed to turn off the water to my home. I was calmed down starting with the initial phone call to the Plumbing Source! I spoke to Shannon who assured me they could help me that same day! Sure enough, Rick and his helper showed up within a few hours and fixed the problem. They were professional and quick to fix my plumbing problem. I highly recommend them! I will use their services again for any future plumbing repairs I need.
Description of Work: Plumbing leak d/t leaking hose bib

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly D.
07/2016
5.0
plumbing
  + -1 more
It was excellent. Very professional service from the owner and both employees that came to do the job.
Description of Work: Snaked and rebuilt trap on bathroom sink. Fixed broken sink spout. Fixed leak coming from trap, opened ceiling and installed new trap, recaulked master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Contact information

27500 Marguerite Pkwy Unit 2, Mission Viejo, CA 92692

http://popsfamilyplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Drain Cleaning,
Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines,
Water Filtration and Softening,
Sewer Cleaning

FAQ

Pop's Family Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Pop's Family Plumbing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Pop's Family Plumbing Inc offers free project estimates.
No, Pop's Family Plumbing Inc does not offer eco-friendly accreditations.
No, Pop's Family Plumbing Inc does not offer a senior discount.
Yes, Pop's Family Plumbing Inc offers emergency services.
Yes, Pop's Family Plumbing Inc offers warranties.
Pop's Family Plumbing Inc offers the following services: Plumbing, Leak Detection & Repair, Water Heaters, Slab Leak Repairs, Sewer Main Line Re-pipes, Drain & Sewer Cleaning, Water Pressure Regulators, Water Filtration Systems, Valves & Shut Offs, Faucet, Sink, Toilet & Urinals, Gas Leak Repair, Disposals.
ask for details

Contact information

27500 Marguerite Pkwy Unit 2, Mission Viejo, CA 92692

http://popsfamilyplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day