Prolite Appliance Service & Repair take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Aaron contacted me immediately and set a time to check the problem. Ordered parts and replaced what was broken ASAP. Very nice guy and job well done.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$480
Gordon F.
11/2018
5.0
Arron from Prolite was very pleasant and was straight with us. His fee to evaluate our dishwasher was very reasonable. He recommended that rather than spend a lot of money trying to fix our 14 year old dishwasher we get a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$85
Carolyn W.
10/2018
4.0
Very knowledgeable and professional.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Dee W.
09/2018
3.5
Ordered replacements parts and tech put them in quickly! Dishwasher works great now!
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
3.0
Yes, I recommend this pro
Kim B.
07/2018
5.0
Aaron called me as soon as I put on line! And came out on a Sunday to fix my familys microwave! Very good at his job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jennifer D.
07/2018
4.5
Showed up on time and was very professional. Nice guy and seems very honest.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Irene and Jay B.
07/2018
5.0
Aaron did a great job. Will definitely call Prolite Appliance again.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Susan S.
06/2018
5.0
Very helpful with suggestions after he replaced the moldy rubber seal in my front loading washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Cheryl A.
06/2018
5.0
He was fabulous, very professional & congenial, all around great experience, highly recommend him
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cindy B.
05/2018
2.5
I have an older Tappan cooktop that we don't want to replace because we like retro style. Power went off to the whole unit. The technician came out and checked the cooktop but didn't open the underneath cage that surrounds the part leading to the elements. He said the circuit breaker was "soft'' and the problem was there. I called an electrician, and that was not the problem at all. The problem was under the cooktop. A small ring had got loose from the aluminum wiring underneath; he clamped it tighter and voila, stove fixed. Maybe on new cook-tops their service is fine, but on this one a few decades old, he didn't know what to do. I called him, he "didn't understand" what I repeated from the electrician, so I had him talk to the electrician right there in the kitchen. He proceeded to say he couldn't do what an electrician could. Yes, he could have unscrewed the metal box underneath the stove and tested it like he did everything else. Awful phone connection made it worse. If you have anything older, find someone else or call an electrician! $85 gone, no offer to refund it or even part of it.
Rating Category
Rating out of 5
quality
2.5
value
1.0
responsiveness
1.5
$85
Barbara T.
04/2018
5.0
He was very knowledgeable and friendly I will hire him for all my alliance repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
D P.
04/2018
5.0
Aaron knows his business, very helpful and friendly. Will use Prolite services again. Thank u.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Gary W.
04/2018
4.5
Great personality, knows his business, on time and honest.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$100
Debbie C.
04/2018
5.0
Aaron called me and responded to my home within one hour after I checked HomeAdvisor for a Appliance Repair company. My refrigerator was leaking and causing water damage to the wall, baseboard, and carpeting behind the wall. Aaron quickly diagnosed the problem was a cracked line and he repaired the line on the spot. The price he charged me was hundreds under what I expected I would have to pay. Being a single female I have had other contractors for home repairs try to take advantage and over charge me but Aaron did not which he could have because I was in a desperate situation. I highly recommend Aaron at Prolite Appliance Service and Repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$148
Gloria T.
03/2018
5.0
He came out on a Sunday and he did the work quickly and correctly solved the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$170
Dennis D.
02/2018
5.0
Knows his stuff. Came out same day. Fixed by noon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Ric C.
01/2018
5.0
Aaron is very knowledgeable and experienced technician and very friendly and caring. I would recommend him or ProLite to all my friends
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Luis J.
01/2018
5.0
great service and very proffesional
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$175
Eileen G.
12/2017
5.0
Prompt and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$700
Andrew C.
11/2017
2.5
CAVEAT EMPTOR Easy job done in a short time for a high price. The price for the small part installed was exorbitant. The price for the part was doubled for the labor charge. A straight trip charge of $70-$75, plus reasonable prices for the one part and the labor to install it would have reduced the invoice total. If we require another appliance repair in the future, I would use another service.
Rating Category
Rating out of 5
quality
5.0
value
1.5
responsiveness
5.0
$177
Don L.
11/2017
5.0
Good company
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$120
Luis J.
10/2017
5.0
Very proffesional and fixed the problem without a flaw