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Prolite Appliance Service & Repair

appliance repair, small appliance repair service

About us

Prolite Appliance Service & Repair take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

42 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.899 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 76-99 of 99 reviews

Dan M.
11/2018
5.0
Aaron contacted me immediately and set a time to check the problem. Ordered parts and replaced what was broken ASAP. Very nice guy and job well done.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$480

Gordon F.
11/2018
5.0
Arron from Prolite was very pleasant and was straight with us. His fee to evaluate our dishwasher was very reasonable. He recommended that rather than spend a lot of money trying to fix our 14 year old dishwasher we get a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Carolyn W.
10/2018
4.0
Very knowledgeable and professional.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Dee W.
09/2018
3.5
Ordered replacements parts and tech put them in quickly! Dishwasher works great now!

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
3.0

Yes, I recommend this pro

Kim B.
07/2018
5.0
Aaron called me as soon as I put on line! And came out on a Sunday to fix my family’s microwave! Very good at his job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer D.
07/2018
4.5
Showed up on time and was very professional. Nice guy and seems very honest.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Irene and Jay B.
07/2018
5.0
Aaron did a great job. Will definitely call Prolite Appliance again.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Susan S.
06/2018
5.0
Very helpful with suggestions after he replaced the moldy rubber seal in my front loading washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Cheryl A.
06/2018
5.0
He was fabulous, very professional & congenial, all around great experience, highly recommend him

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy B.
05/2018
2.5
I have an older Tappan cooktop that we don't want to replace because we like retro style. Power went off to the whole unit. The technician came out and checked the cooktop but didn't open the underneath cage that surrounds the part leading to the elements. He said the circuit breaker was "soft'' and the problem was there. I called an electrician, and that was not the problem at all. The problem was under the cooktop. A small ring had got loose from the aluminum wiring underneath; he clamped it tighter and voila, stove fixed. Maybe on new cook-tops their service is fine, but on this one a few decades old, he didn't know what to do. I called him, he "didn't understand" what I repeated from the electrician, so I had him talk to the electrician right there in the kitchen. He proceeded to say he couldn't do what an electrician could. Yes, he could have unscrewed the metal box underneath the stove and tested it like he did everything else. Awful phone connection made it worse. If you have anything older, find someone else or call an electrician! $85 gone, no offer to refund it or even part of it.

Rating CategoryRating out of 5
quality
2.5
value
1.0
responsiveness
1.5

$85

Barbara T.
04/2018
5.0
He was very knowledgeable and friendly I will hire him for all my alliance repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

D P.
04/2018
5.0
Aaron knows his business, very helpful and friendly. Will use Prolite services again. Thank u.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Gary W.
04/2018
4.5
Great personality, knows his business, on time and honest.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$100

Debbie C.
04/2018
5.0
Aaron called me and responded to my home within one hour after I checked HomeAdvisor for a Appliance Repair company. My refrigerator was leaking and causing water damage to the wall, baseboard, and carpeting behind the wall. Aaron quickly diagnosed the problem was a cracked line and he repaired the line on the spot. The price he charged me was hundreds under what I expected I would have to pay. Being a single female I have had other contractors for home repairs try to take advantage and over charge me but Aaron did not which he could have because I was in a desperate situation. I highly recommend Aaron at Prolite Appliance Service and Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$148

Gloria T.
03/2018
5.0
He came out on a Sunday and he did the work quickly and correctly solved the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$170

Dennis D.
02/2018
5.0
Knows his stuff. Came out same day. Fixed by noon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Ric C.
01/2018
5.0
Aaron is very knowledgeable and experienced technician and very friendly and caring. I would recommend him or ProLite to all my friends

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Luis J.
01/2018
5.0
great service and very proffesional

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$175

Eileen G.
12/2017
5.0
Prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Andrew C.
11/2017
2.5
CAVEAT EMPTOR Easy job done in a short time for a high price. The price for the small part installed was exorbitant. The price for the part was doubled for the labor charge. A straight trip charge of $70-$75, plus reasonable prices for the one part and the labor to install it would have reduced the invoice total. If we require another appliance repair in the future, I would use another service.

Rating CategoryRating out of 5
quality
5.0
value
1.5
responsiveness
5.0

$177

Don L.
11/2017
5.0
Good company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Luis J.
10/2017
5.0
Very proffesional and fixed the problem without a flaw

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Nanette D.
10/2017
5.0
Was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

34673 Ave 12, Unit A, Madera, CA 93636


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Prolite Appliance Service & Repair accepts the following forms of payment: CreditCard
No, Prolite Appliance Service & Repair does not offer free project estimates.
No, Prolite Appliance Service & Repair does not offer eco-friendly accreditations.
No, Prolite Appliance Service & Repair does not offer a senior discount.
No, Prolite Appliance Service & Repair does not offer emergency services.
No, Prolite Appliance Service & Repair does not offer warranties.

Contact information

34673 Ave 12, Unit A, Madera, CA 93636


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed