It went well overall. They didn't get the job done right immediatiely, but the owner was very diligent in seeing that incorrect things were set to rights.

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They came out to look at the job the same day I called (I live nearby) and then emailed me a price the next day.    The estimator explained in detail how they would solve the problem. I was extremely pleased by the attentive customer service  - the girl in the office, the workers,  the estimator.  The workers cleaned up and were very polite.  I would definitely use them again.

Job was finished on time. Very pleased with installation.

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Done promptly.  Almost no mess left behind.  Very neat.  All my neighbors are asking for ANR's name because they like how our roof looks.  You can't go wrong with these guys.

the roof held up well under the heavy rain 
excellent work here 
thanks a lot A and R roofing

I had a great experience with ANR roofing. They were responsive, prompt and finished ahead of schedule. Rick was very accommodating in scheduling my reroof even when I had to change our start date a few times. ANR came out with a huge crew of people getting the job done fast. They were also very good with the clean up.  I would definitely recommend them. Thanks ANR!

Super smooth.   Our biggest concern was going to be the mess and damage to landscaping but the team was great and cleaned up well.   No fatal damage to plants or hardscape.   The new roof and gutters perform as expected and we're super happy.   The total job was completed in 4/5 days as promised.

There was nothing to dislike. He was prompt. He was friendly and since I was not able to follow-up by getting any other comparisons, I do not know if it ran high or if it ran low, but he was knowledgeable. He had his patience. He answered all my questions. He represented himself well. He seemed professional. He did try a couple of follow-up questions. He was informative on his e-mails. It was just unfortunately with signing and family circumstances, I was unable to go through with what I wanted to do with the roof at that time because my mother was ill and needed hospitalization. I hope to reach out to him again and get a re-estimate and contract to other people. We will just kind of see what goes from there, but it is good enough that I want to re-contact and kind of go from there again. There really was no service provided other than going up the roof, doing the inspection, and giving me a run-down.

They did a fantastic job, and came back later to fix a shingle that had come loose.  I got quotes from 3 or 4 roofers, and though their price was comparable to at least one other roofer (it was less than the others), I chose them because I was confident they would do a fantastic job and I was right.  Rick was great to work with and I love my new roof.

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Company came in with lower bid, so we asked to do the work. However, after they took old roof off they claimed that we needed over $1,000 in new plywood to replace the old plywood deck under the shingles. These additional charges meant that we paid more for their work than we would have with the other contractor bids. It definitely seemed like they were upselling us in the middle of the job, when it is difficult to not accept the new charges and/or change to a new contractor.
If you choose this contractor, be sure to ask them about their contract, and make sure to discuss possible extra charges during the work--such as wood costs for plywood decking--that they may not include in the original bid and contract. The original contract did not mention extra costs for wood decking, even though they said this is a common charge that comes up while the work is being done in the middle of the job.
AFter the work was completed and we paid them, they did not provide us with a receipt for our payment and we had to request it multiple times and finally drove to their office to get the receipt. We also noticed that within about 6 months of the work being completed the paint that they had applied to the different roof vents and pipes and around the chimney flashing was peeling off. This probably means that they used less expensive paint than what was required to withstand the summer heat on the metal fixtures.
Overall the roof seems to be doing fine some 2 years after the work was done, but the paint continues to peel off of the metal vents and pipes. They did complete the work on schedule as they promised, but we were not happy with the surprise extra $1,000 expense for the plywood decking or with the quality of work they did on the metal vents and pipes.

They didnt call me back until two weeks later just as I was awarding the job, and at that point the nice lady on the phone said that she would have an estimator contact me...they never did.   I guess they were too busy to want my $10,000 + re-roof.  Based on other comments, they seem to have lost the ability to reply in a timely manner...too bad as they were the most local of the companies i contacted.

Ricardo was prompt and courteous when he came to check out the job. The quote was detailed and competitively priced, and included permit and warranty information. ANR responded quickly to our questions and provided detailed information that put us at ease with our decision to have them do the work. They showed up on time and put down plastic sheeting to protect the nearby plants and car. They worked quickly and left the area clean at the end of each day. They kept us informed as to the scheduling of the work and inspections. When the work was completed, they cleaned the area well. We only found a couple of nails and metal trimmings to pick up, but otherwise the area was cleaner than when they started. The finished work is neat and professional. To my knowledge, nothing had to be redone after the inspections. From start to finish, ANR did an excellent job.

I talked to him about additional financing and he was willing make agreement with me on pricing. He was willing to listen to my suggestion.  He came and gave me some verbal estimate and them he did the paper work. He would put on a metal roof. He was very friendly and he listens. He is knowledgable and he is available if I have any questions.

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Start to finish, great response and performance.

I received an estimate to re-seal my rooftop deck. It was double the estimate I received from two other companies. I decided I did not want to use them. They were professional and courteous.

Contacted provider for service appointment.  They never called back.  Responsiveness is non-existent.  If they won't return a call for new customer, how could I expect them to be punctual and reliable?

unknown

The estimate was free and they were great. The gentleman who came out was very professional and gave me a lot of information. The only thing was their price was a little higher than I thought we should pay so we went with another company.

ANR re-roofed our whole house and did an excellent job. They did the job on time and just as promised. We have not had to run the air conditioner once since, the house stays so much cooler inside. I would definitely recommend them to friends, family and neighbors.