Approved ProAbout us
Accurate Roofing is a certified Shingle Quality Specialist and Master Shingle Applicator Wizard from CertainTeed, a Certified Applicator for Malarkey Roofing Products, and a Certified Applicator for APOC Silicones. With over 30 years experience in the roofing industry, Accurate Roofing is a premier roofing company that builds, installs and repairs residential and commercial roofing systems. We continue to improve our Sky High Standards of Quality through continuous education and training of our staff of dedicated team members. Call us for a free estimate because when it comes to roofing we have you covered. We will complete your project on time, within budget and to your satisfaction. Accurate Roofing "Roofing made to last!"
Business highlights
Services we offer
Roofing-shingle, tile, torch, tar, gravel, slate & silicone. Roof leak repair.
Services we don't offer
Metal Roofing, Garden Roofing, Gutters
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 8
Assorted photos uploaded by Accurate Roofing
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 2% | ||
| 2% | ||
| 2% |
Filter reviews by service
"Thank you for the wonderful review and for showing your appreciation for specific team members. The team here at Accurate Roofing is thrilled to hear such good feedback, and we're proud to be the roofing contractor you chose for your home in Palos Verdes."
"Thank You for using us, and even more for leaving us an honest review. It is refreshing to hear how good Art was in his responsiveness with you. We also appreciate the constructive criticism as there is always room for us to grow."
"We are incredibly grateful that you took the time to leave us this note. Our company values our customers satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to working with you again."
"Thank you for the kind words. We agree that getting a new roof is never a fun process from the original quote to worrying about how much wood might need to be replaced after the roofing has been removed. We at Accurate Roofing try to help you thorough this once in a lifetime experience (hopefully) as smoothly as possible."
"Thank you"
"Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!"
"Thank you we appreciate the review."
"Thank you [Member Name Removed] it has been a pleasure working with you on different projects."
- I asked them to also replace a skylight at the time of the initial roof estimate, a month before they ever started the roof. Art said, sure no problem. After weeks of waiting, they finally start the roof, and they say that they can't do the skylight at this time because it takes 3 weeks to order a new one. Huh? Then why didn't we order it 3 weeks ago? Be prepared...there is a long string of situations like this.
- They took off the top layer of the roof, and there was a thin layer of insulation. They messed up that layer pretty bad when they took the roof off. They said to replace the insulation, it would cost a lot of money. I ask how much? I never got a quote. So they just roofed over it, saying it was 'fine'. So I'm stuck with an uneven layer of damaged insulation as the base of my roof. They put down some sheets of padding (charged me for them) after I complained, but it's totally uneven and water ponds worse than before. Which shouldn't be a big deal...except...
- There were two leaks exactly where the water ponds, after the roof is replaced. I know this because during the first storm the walls inside my house were buckling and cracking and were wet to the touch. There is obviously a leak in the roof that goes inside the wall. The next day, I go up on the roof with the crew, and lead them to the exact area where I think it's leaking. Low and behold, there are two areas that have been punctured and are poorly sealed! They patch the leaks, and admit there were leaks (I have photos). I take Art to show him the buckled wall, and he claims that it's normal. Huh? How the heck did I know there were leaks up there? Maybe because my wall is obviously buckled. If a wall 'normally' looks like that - is it just coincidence that there are two leaks directly above it? Art has told me in the past that he's responsible for damage like this. After several attempts to get him to fix the damage, I've stopped hearing from them. (BTW I've sent them two referrals, which I regret). Art took pictures, said he'd 'talk to his boss'. But I never heard from him again on that. This is a very common pattern.
- Next issue - did you know you can get a rebate from LA DWP for putting in a 'cool roof'? Well, you can. Accurate Roofing never told me this (fine, but weird), I figured it out myself, and have been asking for copies of simple documents to help me get my rebate (I'm going to do that work, not them). I'm asking for a copy of the permit, among other things, like the square footage of how much they installed. I've asked Art at least 7 times for the permit and short list of docs. I'm beginning to get very suspicious that the permit doesn't exist. Otherwise, Art - send me the simple documents so I can move on!!
- Next, back to the skylight. Guess what? After the roof was finished, the skylight still leaks. Shocker! So I try for at least a month to get them to estimate and replace the skylight. They finally do the skylight (they used old lumber as well) and all the damage to the drywall on the inside of the house is my problem. Why not estimate the whole job? Now I have to get a separate contractor to fix the interior damage? I guess so. Typical.
- Oh, and all the flashing they took off my house? Well, I asked for an estimate for new flashing. I never got the estimate. They put on the old ugly flashing. It now has chipped paint and bends/indentations all over it. I'm going to get on a ladder and fix it myself. Why bother even asking these guys? I'm really looking forward to spending a day making the flashing look nice again. That is sarcasm.
Since Accurate was here i have not had the pecking sounds on the roof; thus, so far so good.
Contrary to more prudent practice, i did not obtain a competing price - that was my shortcoming. When I initiated the first phone call, Accurate Roofing called me within a few minutes and set up the service call for two days later (4/29/15). They were prompt, punctual and courteous.
"We would like to Thank you for the kind words. We are sorry that you felt the cost was above what it should be however to pay for our insurance, workers comp, vehicles, equipment and labor we have a minimum fee of $300.00. I am glad to see that you paid less than this as we do sometimes make exceptions to the rule."
"It was a pleasure working with you (removed member name)"
"After looking at the issue at the residence we informed the client that it was not our error but we would correct it for her to keep her as a happy customer. The issue was the wood under the eave in a corner was plywood while the rest of the areas were T&G shiplap planks. While there was some wood replacement on this project we did not add or remove any plywood. Once this was explained we removed the plywood and installed the T&G, we also let her know that since it was not error that we would not paint the wood after it was installed. After installing the wood for her we also preformed a plaster patch as the plywood was installed at an improper angle leaving a gap after the new T&G was installed. It is unfortunate that she felt we did not provide her a a good service since we went above and beyond to keep her as happy as possible. We pride ourselves on our referrals and the great relationships that we have with our clients over the years."
"Thank you for the kind review. We are looking forward to working with you when you are ready to have your roof taken care of."
Licensing
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FAQ
Contact Information
12908 S. Main St, Los Angeles, CA 90061
Service Hours
| Monday: | 8:00 AM - 5:00 PM |
| Tuesday: | 8:00 AM - 5:00 PM |
| Wednesday: | 8:00 AM - 5:00 PM |
| Thursday: | 8:00 AM - 5:00 PM |
| Friday: | 8:00 AM - 5:00 PM |
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