Description of Work: They don't answer their phone nor return any calls.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from JW Plumbing & Drain Repair
I did not rec a phone call from you sir. Are you sure you dialed the right #? And how can you grade my work when I did not work for you in the first place? I think your grade is unfair.
N A.
03/2015
5.0
plumbing, water heater repair
 + 0 more
unknown
Description of Work: My 75 Gal. water heater began to leak, So it was time for me to replace it. After some checking I decided to use this contractor to install my new water heater(base on his good reviews). I'm glad I did. His price was better than most and he was on time and very friendly. He installed my 75 gallon (300 LBS when empty) water heater in 1 hour and 45 minutes and I had my hot water in 10 minutes after that. Lowes wanted to charge me $1000 for installation only because I have a 70 gal and not 40 or 50 gal!!! Home Depot asked for $650 to install it. But Wallace did a great job at much better price. If I have a plumbing problem, I'll definitely use this provider again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
rosalyn S.
10/2014
5.0
plumbing, sewer cleaning
 + 0 more
unknown
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denise O.
10/2013
5.0
plumbing, sewer cleaning
 + 0 more
Wallace (the owner) and Dennis were on time, friendly, worked quickly ad efficiently. Diagnosed the problem, fixed it, and fixed another minor problem (toilet flap). Installed confidence in me on the excellent professionalism. Not only will I use them if needed, but will recommend them to neighbors and friends!
Description of Work: Sewer line cleaned out. There was a blockage due to building contractor use of wrong part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lydia V.
08/2013
5.0
plumbing
 + -1 more
The new Range I bought from Sears was left sticking out about 6 in from wall after installation due to previous gas piping accommodating the old range . JW Plumbing showed up within 3 hours of my call. Assessed the situation. Quoted me a fair estimate of $75.00. Within 1/2 hour JW Plumbing rotated the pipe fixture into a more flush position with the wall enabling the range to fit into perfect alignment with the counter top on each side. I had called other plumbing companies which quoted me $75.00 to $85.00 just for the house call with parts and labor added to the basic fee. None of the other plumbing companies were able to come out the same day. JW Plumbing honored Angie's list member coupon for 5% off any service call, which brought my out of pocket cost to $71.00. JW Plumbing was fast, efficient and affordable. I am very happy with the service they provided.
Description of Work: Fixed range installation performed by Sears which left the new range protruding from the wall about 6 inches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Jennie J.
08/2013
5.0
drain cleaning, plumbing
 + 0 more
He promised to arrive in an hour & got here early - assessed, explained, quoted & performed. Professional, knowledgeable, complete service.
Description of Work: Snaked drain & didn't work like he knew it wouldn't. so he cut into the wall & accessed the clog that way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
William H.
06/2013
5.0
plumbing
 + -1 more
Wallac was on time & replaced the heater about 1 1/2 hours.
Description of Work: Replacement of a hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Maynard W.
02/2013
5.0
plumbing
 + -1 more
This company was awesome... JW came out on a Saturday within one hour of my call without charging extra for a weekend - JW completed the project quickly even though he had tyo go find a part for my water heater. He will get all my business from now on.
Description of Work: Water heater leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Donna H.
01/2013
5.0
plumbing
 + -1 more
J W was very kind, courteous and professional. Drain had backed up on Thanksgiving day. Attempted to call another plumber, but never got an answer. Finally on Monday, called J W. He answered promptly and agreed to be at my house early in the morning since we had surgery scheduled for later in the mornging. He was very quick and offered an easy solution to another plumbing annoyance we had. He has my highest recommendation with no reservations.
Description of Work: Cleaned out a kitchen drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Lance C.
11/2012
5.0
plumbing
 + -1 more
Prompt service and fixed the problem fair pricing and offered discount on companies Angie's List listing which i lined.
Description of Work: Repair leak in main water line to house where it connects to water co line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kenneth S.
11/2012
5.0
plumbing
 + -1 more
Owner does job personally. Excellent communications on his schedule and arrival time. Excellent work; quick work. JW discovered a small part missing in the customer-supplied boxed faucet and advised on best approach to resolve with the the store where faucets purchase. JW is very customer-oriented.
Description of Work: JW Plumbing installed new faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Donna S.
11/2012
5.0
water heater repair
 + -1 more
I was first told that he would be at my house around 10:00am. I have 3 dogs so I needed to put them in my garage. At 10 he called and told me he was running a little behind and he would be at my house around 10:30. It was nice that he called to let me know. The people at Lowe's never even called us. We waited all weekend. Do call J.W. Plumbing. Don't have Lowe's of Palmdale/ Lancaster do any work for you. Thank you
Description of Work: On Friday we found that our hot water heater was leaking and we needed a new one. We called Lowe's first to see if they could deliver and install a new one. We paid extra to have it done on Saturday from 2-4 pm. We waited and waited. 5:00pm we called to see what the hold up was. At 5:30 they came. It took them all of 5 minutes to tell us they would have to come back. They needed to drill a hole to run some pipes out side. They said it would be first thing in the morning. At 11:55am I called and was told that they were just going to call us. Sure. The guys that were going to install the hot water heater said that Lowe's would not allow them to drill any holes so they couldn't do it. We called Lowe's and asked if they could just deliver the hot water heater and we would find our own person to install it. I checked here on Angie's list and found J.W Plumbing. Our hot water heater was delivered at 9:00am and J.W.Plumbing was at our house by 10:30. They finished at 12:05 and I had hot water at 1:00. I'm very happy with the job they did. If I ever need a plumber again I know who to call. J.W. Plumbing...Thanks you Donna Siano and Steve Colet- Lake Elizabeth
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Brylan B.
08/2012
5.0
plumbing, water heater repair
 + 0 more
Wallace was punctual and carried out the work needed with excellent speediness, friendliness and professionalism. Wallace has earned a repeat/future customer.
Description of Work: Replaced H2O pressure regulator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Eric W.
08/2012
5.0
drain cleaning, plumbing
 + 0 more
Walt was timely and professional. He called before arriving and was able to fix the problem promptly. As I told him, he is my "go to guy" if future plumbing issues arise.
Description of Work: Unclogged bathtub drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
paula B.
08/2012
5.0
plumbing
 + -1 more
Great service came when I called!! Great price very professional
Description of Work: Removed long gas pipe, replaced with elbow shut off pipe so new gas stove would get closer to well
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Deana B.
07/2012
5.0
water heater repair
 + -1 more
Wallace came to the house within 2 hours of initial call and was prompt about addressing repairs and explaining what was to be done. I felt very comfortable with Wallace and the work he performed.
Description of Work: We found our water heater to be leaking Monday morning and by 2pm we were back up and running. Leak discovered, explained and repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Kendra T.
06/2012
5.0
plumbing
 + -1 more
Called JW Plumbing and within 30 minutes he was at my front door.
Description of Work: My bathroom toilet was clogged and needed to be unclogged.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Robin S.
06/2012
5.0
plumbing
 + -1 more
He was great. I believe I stated what was done. He offered to go buy a faucet if he could not find a replacement hose. He purchased a reasonably priced faucet that looks great. Overall...everything was great.
Description of Work: There was water leaking under the kitchen sink. He discovered that the faucet hose was leaking. He went to try to find a new hose, but could not. He ended up buying and installing a new faucet. I thought the service was exceptional and the price reasonable. Will definitely use this service provider in the future. Thanks Angie's List!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Sandra B.
06/2012
5.0
plumbing
 + -1 more
Mr. J Wallace is very professional, clean and overall I have done business with him for 5 years. Reasonably priced, cleans up all the time. I am retired and need some one that can be clear and feel safe with when in my home!
Description of Work: Replaced pipe to my air conditioning inside my garage - the large square one. He has done numerous jobs for me. Very happy with his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Mr & Mrs Harry M.
05/2012
5.0
plumbing, water heater repair
 + 0 more
Wallace the plumber was early, but called before to make sure it was okay and to make sure that we were home. They were very professional and seemed experienced. They also removed the old water heater.
Description of Work: Installed water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Brandi I.
04/2012
5.0
plumbing, water heater repair
 + 0 more
Wallis arrived on half hour after I called. He asked me the problem; after I told him, he went right to work. In all, the job was done quickly, efficiently, and well.
Description of Work: I used J W Plumbing for a minor repair on tubing and connections to my water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Dena M.
04/2012
5.0
drain cleaning, plumbing
 + 0 more
He was on time, wasn't here for hours, and explained the total job and fees. I find it to be good work, done fast, and not expensive. They were very polite. I will call them again.
Description of Work: They unclogged a toilet that had toys in it. They also replaced a tank flapper and tightened a lever without my asking.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Water Coolers
FAQ
JW Plumbing & Drain Repair is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
JW Plumbing & Drain Repair accepts the following forms of payment: Check