FIRE & ICE HEATING & AIR CONDITIONING INC

TECH BRIAN CHECKED-OUT A ROOF-TOP A/C AND FOUND THE CONDENSATE DRAIN HAD NOT BEEN INSTALLED PROPERLY AND, IN FACT, THE OUTPUT DRAIN FITTING WAS BROKEN. BRIAN WAS ABLE TO REPAIR THE BROKEN FITTING AND INSTALLED A DRAIN PIPE THAT WILL SOLVE THE PROBLEM. BRIAN ALSO CHARGED THE UNIT WITH COOLANT. THE COST SEEMS REASONABLE FOR THE TIME AND EFFORT REQUIRED.

THE TECHNICIAN ARRIVED AT SCHEDULED TIME. WAS POLITE AND QUITE KNOWLEDGEABLE. CHECKED THE ENTIRE SYSTEM TO DETERMINE CAUSE OF FAILURE. REPLACED FAILED PART. SYSTEM WORKING QUITE WELL. WOULD DEFINITELY USE AGAIN.

LUIS WAS NICE, PROFESSIONAL, AND SMILED AS THOUGH HE TRULY ENJOYED HIS WORK. IT MADE THE MONEY I SPENT SEEM WORTH IT. I HAVE USED THIS COMPANY BEFORE AND THEY FIXED THE PROBLEM IN MY PREVIOUS HOME ON THE FIRST VISIT.

BOTH ESTIMATOR AND INSTALLERS WERE PROMPT AND VERY KNOWLEDGEABLE. WORK STARTED ON SCHEDULE AND WENT FASTER THAN PLANNED. PRICE WAS VERY COMPETITIVE. DUCTS WERE WELL LAID OUT IN EACH ROOM. OPERATION OF THE THERMOSTAT WAS CLEARLY EXPLAINED TO US. IF YOU USE THEM, WATCH OUT FOR DEBRIS, ETC. FOR EXAMPLE, I HAD TO REMIND THE INSTALLERS TO NOT DAMAGE FRESHLY PAINTED WALLS. AFTER THEY WERE COMPLETED, THEY TOLD ME THAT THEY DID NOT OBTAIN A BUILDING PERMIT (BUT I DO NOT KNOW IF A PERMIT WAS REQUIRED). REGARDLESS, THEY CLEARLY KNOW THE TECHNOLOGY! I PLAN TO USE THEM AGAIN FOR OTHER WORK.

THEY WERE REAL BUSY SO IT TOOK A WHILE TO GET A SALES PERSON INTO OUR HOUSE. HOWEVER, ONCE THAT HAPPENED THE WORK WAS SCHEDULED, AND EVERYTHING HAPPENED QUICKLY. WORKMANSHIP WAS EXCELLENT. FOLLOW UP WAS EXCELLENT.

THE WORKERS WERE VERY PROFESSIONAL. THEY CAME OUT THE SAME DAY THAT I CALLED AND HAD IT FIXED WITHIN AN HOUR. I HAVEN'T HAD ANY PROBLEMS SINCE THEN.

ALWAYS HELPFUL, AND VERY KNOWLEDGEABLE. REASONABLE PRICE ND HONEST.

THE COMPANY CAME OUT AND DIDN'T REALLY SEEM TO DO A WHOLE LOT, BUT THE AIR CONDITIONER WAS REPAIRED AND WORKED FINE ALL SUMMER.

THEY NOT ONLY FOUND WHERE THE GAS WAS LEAKING AND FIXED THAT PROBLEM, THEY ALSO FOUND SOME OTHER PARTS NOT UP TO THE CURRENT CODE AND FIXED/REPLACED THEM TOO. THEY WERE VERY PUNCTUAL AND PROFESSIONAL.

WE HAVE USED FIRE & ICE MANY TIMES. THEY HAVE ALWAYS BEEN VERY PROFESSIONAL AND THEY HAVE ALWAYS BEEN ABLE TO SOLVE THE PROBLEM. THEY TAKE THEIR TIME AND DO THE JOB RIGHT THE FIRST TIME. THEIR PRICES ARE REASONABLE. THIS VISIT, THE MAN CHECKED THE ENTIRE SYSTEM TO MAKE SURE EVERYTHING WAS WORKING CORRECTLY. WE WILL DEFINITELY CONTINUE TO CALL THIS COMPANY.

MOST COMPETITIVE BID FOR LIKE QUALITY HVAC SYSTEM. INSTALL WENT FAST WITHOUT PROBLEMS. COMMUNICATION WAS GOOD OVERALL.