Venetian Flooring Systems

unknown

unknown

unknown

unknown

unknown

I could not have asked for more!

Excellent !!!!!!!!!!!!

Overall experience was seamless

This was a great experience! We were very impressed with all the representatives of this company, from the sales person, Eric, to the hardworking installers. The work was completed in only two days, and they were actually finished and all cleaned up by 1:00 on the second day. The floors look wonderful. We especially appreciated the fact that they replaced and painted all the baseboards in all the rooms at no extra charge. Perhaps this was built in to the cost, but we certainly didn't feel we had been overcharged. All in all, I would recommend this company to anyone considering new wood or laminate flooring (I don't believe they do tile).

We were desperate to replace our old carpet and tile floors in our home. We wanted a rustic hardwood since we have little dogs and we were seeking an updated look. Our challenge was to find the right product and vendor to fit our needs. Before I discovered Angie s List, my husband and I spent a year shopping, interviewing, and getting quotes from various flooring contractors. We looked at hundreds of styles, driving from town to town, lugging heavy wood samples in and out of our house, and never really finding the perfect fit. It was also important for us to find the right contractor fit. We realized that much of our indecisiveness stemmed from our long history dealing with home improvement contractors who were unreliable, did shoddy work, and treated us rudely. We became very leery of hiring anyone to come into our home again. After telling of my woes to a friend, she thought we would be the perfect candidates for Angie s list. We researched and signed on immediately. Venetian flooring was the first vendor to show up on our Angie s List search for hardwood flooring. They were close and had excellent reviews! We immediately placed a call. Eric Choi answered our call in person on the first try. We made our initial appointment right away. During that phone conversation, he asked detailed questions about what look and function we were seeking in a hardwood. He then showed up at our home on time and had all the samples needed for us to make a decision. We did not have to go to a showroom or haul samples on our own. He had listened to our needs and brought only those choices that would fit. We ended up choosing the very first sample he recommended. Eric did all the measuring and calculating on the first visit and gave us an estimate on the spot. We called back the next week with our decision and made the installation appointment for two weeks later. Eric said that they could possibly complete the entire project, including the tear out of our old tile and carpet, the installation of the hardwood, and new baseboards, in just one day. We found that hard to believe, so we made sure one of us was available for two full days just in case. Eric showed up with his crew right on time and they began working immediately. They did in fact, finish the entire project on Thursday just as Eric predicted. We have never seen a crew of four men work so well together. We were very impressed with their craftsmanship, neatness and orderliness. Eric was there to check on the project throughout the day and made sure he communicated with us at all times. We felt very secure the entire time they were in our home that the job would get done right. The end result is absolutely beautiful! We thoroughly enjoy our new look. For the first time ever, we are happy to remember the wonderful experience of a home improvement project. We are pleased to recommend Venetian and Eric Choi to anyone interested in new flooring.

Another solid hit from a company recommended on Angie's list. Eric Choi and his team came in on a Saturday, due to our move in schedule. A team of 5 guys did a beautiful job in one day. We have to large dogs and primarily selected this Bruce Park Avenue laminate because of it's resistance to scratching. When Eric estimated the job we asked about real wood, and he could have easily convinced us to spend 200% of our budget on another product. Instead, he told us we were making the right choice and he was right. Real integrity.

Eric was very prompt and he was able to identify the right wood to match flooring already in home. He gave us an estimate the same day and the work was scheduled on the days I requested. The crew worked hard and finished in 1 day requiring them to stay later then scheduled just to complete the job. I was impressed with their work and the floors look great!! They cleaned up thoroughly when done with the job and we were delighted from start to finish. Eric is very organized and a pleasure to work with!

We wanted to have our floor put in as soon as possible, Eric came out on a Sunday morning to show us samples but we decided ultimately to go with the same wood. The written order was placed in a plastic folder together with a copy of the co. license certificate, proof of workmen's comp & state board owner's guidelines. The order was placed with the distributor on Monday, 2/11/08, Venetian got it the next day & scheduled installation on 2/14. Because of our past experience, Eric did not accept any additional money other than a $200 deposit until the job was completed. Eric was in constant communication with us, even re-calling shortly after leaving a voice mail just to confirm it was received & keeping us updated; he is professional, very reactive, knowledgeable & friendly. On installation day, he arrived before them. His 3 installers were efficient, worked quietly & even offered to pick up lunch for me when they went out. Eric works hard & his company deserves to be a success.

I have done many remodeling projects in my house dealing with many contractors. So far every contractor frustrated or disappointed me a little or a big time until we met Eric. When my friend referred Venetian Flooring System to me with such a high recommendation, I thought it would be just another OK contractor that I have been dealing with. At the first meeting for measurement, Eric came 20 minutes earlier and said he would never like to be late. That was a good impression to me, cuz other contractors always been late. We were thrilled but also nervous, cuz we've been sitting on this project for 4 years. The construction lasted 4 days. The team came on time every single day and worked very very hard. We love our new floors. My house looks brand new. They did an exceptional job and looked for details that when I noticed, was amazed. Not typical of most. I've put their # in my cell phone. I will recommend them to everyone I meet and want the # handy. I wish they did more than floors.