After positively identifying mold growth on the ceiling of my mother's bedroom through mold inspection and testing, I contacted a handful of local roofers to inspect her roof to confirm if a leak was the source of the mold. Every roofer who came out confirmed several problem areas on the roof that were causing leaks that possibly contributed to the mold growth. I received 5 bids for a new roof from one referral and 4 companies that had 4.5-5 star reviews on Yelp and "A's" on Angie's List. Initially Rexway came in the highest, but Dean, the owner, worked with my mom's budget and ended up coming in just slightly above the average price of the other bids without comprising quality. The difference in quality, peace of mind, and TRUSTWORTHINESS for that "just slightly above average" $200-$300 dollars was well worth it. You truly get what you pay for, and Dean really gave us a break with the pricing, considering the high quality of their work.
Their presentation was very polished and their portfolio was impressive- they even gave a list of nearby homes they recently re-roofed so we can see the quality of their work firsthand. Dean and his son, Blake (Rexway is family-owned and operated), walked us through the process, materials, and options very clearly. Dean was patient and thorough in answering all of my questions from start to finish (I work in an industry that forces me to be neurotic about every last detail, so I have a tendency to question everything). His response time was always immediate via phone (he always picked up) and usually within the hour via email.
The decision to go with Rexway vs. the other companies broke down like this: 1. The lowest bidder, who was a personal referral (brother of friend... of friend), was licensed but did not own a company the size of Rexway with comparable resources, had not been in business as long as Rexway (30 plus years), and the warranty on labor was only 5 years (as opposed to 10 yrs with Rexway). The job no doubt would have taken longer, run less efficiently, and there would be no real assurance or guarantee that I would even find this guy if he relocated within the 5-year labor warranty period, whereas Rexway has been in business for over 30 years, which reassured they will be around. 2. The other two roofing companies that came in at the mid-range, had fine print in their proposals with additional charge for all damaged/rotted wood that may need to be replaced (priced out per piece and type). These add-on charges can add up quickly and push the total cost well over the initial bid. Rexway's costs included any damaged wood replacement as needed, and there were no surprises. Given that a number of pieces of wood were replaced, had we gone with the other two companies, we would have probbaly paid over the amount that we did with Rexway 3. The other company that came in just below the cost of Rexway recently had some very unfavorable reviews and ratings since the time I first researched them, so they were out. Rexway has had consistently good reviews, which showed their work was consistent and not hit-and-miss.
I can say Rexway upheld their 5 Star Yelp reputation and Angie's List "A" rating in all aspects of their business- quality, knowledge, trustworthiness and honesty, professionalism, and efficiency. The job only took 1.5 days, went smoothly, and the end result looks stunning- my mom is getting compliments from all her neighbors. I highly recommend Rexway for a company you can trust to not just get the job done "right", but done well.