WELLS FARGO HOME MORTGAGE

The guy I worked with was great, but the company's processing of things took a long time. It was disjointed. They changed how they did it a couple of times. They could have done better on their internal processing of obtaining HOA documents. In order to give a loan on HOA, you have to get a bunch of documents from HOA. First they did it themselves and then they hired an outside company to do it and then they got an inside company to do it. Over the course of four months of reevaluating what they want to do, I get screwed. I even gave them the name. It was like, "Here is the name, here is the phone number, address, email of the person you need to talk to, who has everything you want." They enter into their system and it goes nowhere. Their big corporation can't really handle little things. But in the long run, I got what I needed and when I needed. I adjusted accordingly. So that's why they didn't drive me crazy. The guy I was working with at the facility was good.