The Awning Company logoApproved Pro
Approved Pro

The Awning Company

Awning Service, Patio Service, Window Treatment Service,

About us

Family Owned and operated, with more than 20 years experience in the industry, the people at The Awning Company have the know how, experience and expertise to get your project done right. As a leader in the industry and the preferred vendor in Orange County, The Awning Company utilizes its expertise and experience to provide superior quality and customer service. Our expert staff at, The Awning Company, go out of their way to ensure that every customer is satisfied 100% of the time. Part of ensuring customer satisfaction includes a free no obligation consultation and written quote provided by an experienced Awning Company representative who will help you not only get the type of awning that you want but the type that your project needs as well. In order to bring you the most consistent high quality products available on the market today, each product we sell goes through several rigorous quality control processes before it leaves the factory. With our superior warranty policy and first class customer service you can relax and enjoy your purchase from The Awning Company knowing that it will last for many sunny years to come. Our top quality custom made awnings can transform the appearance of your home or commercial building as well as protect your furnishings, help significantly reduce energy expenses and increase usable square footage. Professional design and superior workmanship are the trade marks of The Awning Company.

Business highlights

Family owned & operated
14 years of experience

Services we offer

American Made, we manufacture, sell, install and service all of our Custom Made Retractable Patio Awnings, Stationary Awnings, Fixed Awnings, Retractable Sunscreens, Retractable Solar Screens, Retractable Drop Shades, Commercial Entrance Canopies, Cabanas and Fabric Recovers right here in Southern California.

Services we don't offer

Vinyl

Amenities

Free Estimates

Yes

Warranties

Yes

Senior Discount

20%

Accepted Payment Methods

  • Check
  • Zelle
  • Venmo
  • CreditCard
Reviews
4.618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
0%
2
6%
1
6%

Filter reviews by service

Showing 1-18 of 18 reviews
Margaret J.
Aug 2019
5.0
Awning Service
Yes, I recommend this pro
All went smoothly and happy with the result. The sales person was detailed and the price was very competitive.

Sabrina M.
May 2019
1.0
Awning Service
I called and made an appointment a week in advance. The morning of the appointment, I called to confirm and the woman on the phone said she had no record of the appointment. She apologized and made a new appointment for the same appointment time later that day, with the same technician. An hour and a half later, she called back to cancel the new appointment and said the technician was no longer available at that time and could he come earlier, 4 hours before the scheduled appointment time. Initially, it took me awhile to move appointments to accommodate the original time, so moving the appointment earlier wasn't possible. The woman on the phone (Leslie) was very nice, but didn't admit that it was her who didn't record the original appointment until I asked for further explanation. Unfortunately, a lot of wasted time, just for no visit and no quote. Probably not the best first impression-- I chose not to remake the appointment for a third time.
Response from The Awning Company

"[Member Name Removed], I want to start off by sincerely apologizing for our handling of your appointment. It is not the way we like to do business. And we certainly don't like wasting our potential customers time. Unfortunately when we went to save your appointment in to our 3rd party scheduling system, unknown to us at the time, your appointment never saved in the system. We only realized this when you called in that the system hadn't saved it. When Lesvia tried to make it up to you and set the appointment for later that day she was unaware the our representative had already made prior arrangements. Again, this is not how I want our potential customers treated. Your time is valuable. We all make mistakes but unfortunately on this occasion we never recovered and handled it the way we should have. I have addressed your issues with all of our staff in an effort to make sure this does not happen again. If you would like to give us one more chance to put this right I will personally make sure you are taken care of in the manner that makes up for this whole situation. Sincerely Gary Kerr Owner"


Robert F.
Jul 2018
5.0
Awning Service
Yes, I recommend this pro
$1,700
Took about a month after quote to get installed. Installation took about an hour. Beet competitors price significantly.

Lorraine M.
Mar 2018
5.0
Awning Service
Yes, I recommend this pro
From beginning to end, the experience was an enjoyable one. The salesman and installer were both punctual and professional; and woman I dealt with in the office was equally efficient.

Sonika J.
Aug 2016
5.0
Awning Service
Yes, I recommend this pro
$2,800
The awning looks good once installed.

Nancy F.
Jun 2016
5.0
Awning Service
Yes, I recommend this pro
$1,819
unknown

Jeff E.
Jul 2015
5.0
Awning Service, Window Treatment Service
Yes, I recommend this pro
$2,050
I used the Awning Company for fixed window drop
shades.  From the initial quote, home consultation, to installation, they
did a fantastic job and the shades look and operate great.  My wife and I
are glad we contacted them.  Great job, would recommend others to give
them a call.  Thank you,


Jerome H.
Feb 2015
5.0
Awning Service
Yes, I recommend this pro
unknown

Karen B.
Oct 2014
5.0
Awning Service
Yes, I recommend this pro
$850
I visited the showroom in Irvine to see the various awning styles and quality. Nice showroom, helpful salespeople and nice variety of samples. They made an appointment for a salesman to visit our home to take measurements, etc. He was prompt, friendly and professional. Measured, made recommendations, answered my questions, great experience. He even ordered fabric samples on the spot and they arrived at my house about a week later. He explained the difference between the quality of Sunbrella fabrics available, including the thread/stitching, fade resistance, etc.
The awning was custom made and when it was ready they called to schedule an installation visit. The installers arrived right on time and did a great job. The awning looks fantastic - all of our neighbors love it! Especially the one who lives across the street and gets to look at it all day :)
I believe we received a discount for mentioning Angie's List.
I believe the price was just slightly higher than others, but with the discount it all equaled out.
Very pleased with the experience!

Diane V.
Oct 2014
4.0
Awning Service
Yes, I recommend this pro
$3,000
Constant communication with the Awning Company owner was important to get everything corrected in a timely and acceptable manner.  Ultimately we love the product and once it was installed correctly we would recommend it to everyone.
The first installation was incomplete due to improper measurements of the size of the awning.  Also on the first installation the retractable awning motor was installed on the side of the house in the wrong location so that when the awning was fully extended (approximately 10') it was only 5'5" above the ground.  There was a lack of communication between the initial measurement taker and the actual installer.  The installer failed to follow the measurements and directions of the measurement taker, causing the installer to have to come out TWO more times to re-install the entire system and finally get the awning placed in the correct position on the side of the house.  


Sharon P.
Jul 2014
5.0
Awning Service
Yes, I recommend this pro
$2,300
I was told it would take 3 to 4 weeks to get the awnings.  Only took three weeks.  The installers were on time and installed the awnings without any problems.

Staci K.
Jul 2014
5.0
Awning Service
Yes, I recommend this pro
$1,150
For both the estimate and the installation, the Awning Company showed up early (which I appreciated).  They explained how pricing worked which helped me compare them to other offers I had seen. I was told from the beginning that it would take approximately 6- 8 weeks and it did take about 8 weeks. I am very happy with the service and product I received.  The awning looks great! I would definitely recommend them to everyone.

Carolina V.
Jul 2014
2.0
Awning Service
$1
4/24 came out to measure my windows from the inside, 5/5  they came back out to remeasure they added $100 to each window. Said the job would be completed in 3-4 weeks. Did not come out to install in till June the 19th.

Andrea L.
May 2014
5.0
Awning Service
Yes, I recommend this pro
$5,000
They were good.  Very knowledgable and experienced.  We got exactly what we wanted.  We checked other prices and they are right on the nose with others.

Mary C.
Apr 2014
5.0
Awning Service
Yes, I recommend this pro
unknown

Jack D.
Aug 2013
5.0
Awning Service, Patio Service
Yes, I recommend this pro
$2,900
Gary came out and measured for the job, he was very professional and had a variety of fabrics to choose from. I had a design in mind based on a picture I took at a model home for a steel framed fabric structure to sit atop our existing wood patio cover. What they created was far better then I could have imagined. The design had to be modified due to an obstruction on our stucco wall but they returned with the correction in a timely fashion and installed while we were gone. When we returned to see the finished job, I was personally amazed at how they fabricated exactly what I wanted from a two dimentional picture. Also installed a drop shade on the west side of the patio cover to give some badly needed afternoon shade. The end result was a simple wood patio cover had been transitioned into a semi-enclosed outdoor space that is perfect for entertaining and relaxing in the shade. Great customer service, craftsmanship and follow up that is hard to find in the construction trade today. Truly rare and very much appreciated. Thank you Gary and crew.

Richard B.
Apr 2013
5.0
Awning Service
Yes, I recommend this pro
$1,700
Gary, the owner, arrived on time to give me an estimate. Though not the absolute lowest price, the price was competitive, and Gary was very helpful with his suggestions. Two-week projected installation date was almost exact. Installer was on time, fast, and professional.

Scott D.
Mar 2013
5.0
Awning Service
Yes, I recommend this pro
$1,400
They scheduled one day but couldn't make it because it rained, so they  rescheduled for the following weekend and came out and were pretty much on time. They were very good, very neat. He did what he said he was gonna do and he was very reasonable. He was the most reasonable offer, they were about 20% cheaper. The guy was very nice and personable. He gave me an Angie's List discount, even though he wasn't on Angie's List to match an offer from another guy. When he came out to show us the product, 'cause it was already fabricated, I didn't like it and he redid them at no charge. In a month or two I'll call him back to do the other two windows downstairs.

Licensing

Bonded

Insured

Licensed*

Trade License Number

968011

Trade License Locale

CA

Trade License Authority

California Contractors State License Board

Trade License Expiration

03/31/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Awning Company is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 2:00 PM Sunday: Closed
The Awning Company accepts the following forms of payment: Check, Zelle, Venmo, CreditCard
Yes, The Awning Company offers free project estimates.
No, The Awning Company does not offer eco-friendly accreditations.
No, The Awning Company does not offer a senior discount.
No, The Awning Company does not offer emergency services.
Yes, The Awning Company offers warranties.
The Awning Company offers the following services: American Made, we manufacture, sell, install and service all of our Custom Made Retractable Patio Awnings, Stationary Awnings, Fixed Awnings, Retractable Sunscreens, Retractable Solar Screens, Retractable Drop Shades, Commercial Entrance Canopies, Cabanas and Fabric Recovers right here in Southern California.
Vinyl

Contact Information

16811 Hale Ave, Suite E , Irvine, CA 92606

Service Hours

Sunday:Closed
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:9:00 AM - 2:00 PM
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