Kalka Heating & Air Conditioning Inc

Technician Marc was very helpful, showed on time as promised. He was neat, clean and covered floors and shoes too. Helped me fill out rebate form and even tightened a few extra faucets for no additional charge! They have a customer for life!

fine

Responded extremely quickly on a Sunday. Showed up on time and was very courteous. Even took the time to hose down my dirty A/C unit. The costs for the service were preprinted on the order form and explained in advance. The spend above reflects a surcharge for Sunday service.

great

* Recently, we requesed the recycle certificate of our units to receive our California rebate of $2,000 and Kalka's owner and manager would not return our phone calls. We asked respectfully which is more than we ever got! This after providing terrible service AND their attempt to bait & switch us (charge more for lesser product). They were asked to haul away units after their poor service because they planned to just leave them in our driveway. There were absolutely no telephone calls, emails or correspondence of any kind. It was horrible. The beginning of the process went very well. A few weeks ago we spent $3,000 on some major plumbing work--which went very well. This time around, they promised us a Ruud air conditioner, and they brought a lower quality system. They would never provide us a quote, only an overall charge without a line-by-line receipt. They left dirt marks all the way down my carpet where they had slid something. They also didn't clean up after themselves, leaving debris all over the carpet. They were originally supposed to have an active air conditioner for our upstairs. We were sold one thing and they delivered another. They got blood in the living room, kitchen, and all along the outer edge of my home where they were working. They were rinsing something outside and used a lot of water--it was still clearly in my yard for hours after they left. The owner finally called my husband and disagreed that it was blood on the ground. He suggested that he could get a a different type of system--we asked for a 16 seer system and they gave us a 14.5 seer. They sent out someone out to clean up the blood, and he was a half hour late, rude, and he claimed that it must have been the dog. My dog is 11 years old, and I checked my dog out to make sure that it wasn't in fact her. That man wanted me to sign a form saying that everything was taken care of, to which I wouldn't sign as they were trying to turn the situation into something totally different. After fifteen minutes, we had to ask him to leave, because he was so rude. After he finally left, it was so late that we had to go to a hotel for the night because it was close to 95 degrees in my house. Today they came and removed their things. They were a half hour late again today. The company they used to haul away their stuff parked so close to my car that a sneeze would have scratched it. The owner of the company also lied and told me that he was at my home when he was not, I know this as my daughter and I were here when he claimed to be. All I really want is for them to fix the issue, and not have to deal with this company again.

Tom was very helpful in describing the process so I knew exactly what was being done . Also he had very helpful and reasonable suggestions for repairing my ducting . But I especially want to thank him for suggesting that I call the Gas Co for a possible Gas leak . I did and they came out - -confirmed the leak - -and repaired it . Thanks Tom !!!!

Everything about this outfit is positive, down to the booties they slip over their shoes before they enter your house. Thomas took the time to explain and show me what had gone wrong with my 19 year-old a/c and what they could and should do to either repair or replace it. He gave me a very fair price on the replacement unit. Dominic, who actually performed the replacement, was just as personable, courteous, punctual and professional as Thomas. They performed the work and removed/recycled the old unit efficiently and to my complete satisfaction.

Very punctual, pleasant and proffessional. I received several quotes on maintaining the AC/heating and some plumbing for our new home. I will definitely be calling them back to have services perfomed.

They had hard water before we moved into the house because they didn't have a softener and the sink was clogged. Kalka?s took care of the parts that needed to be replaced. We would use them again. The experience was very good and the price was good. They were very quick.

They are professional, reliable, and do good work. We have been using them for a number of years. They are very responsive and are my go-to people for heating, air conditioning, and plumbing. They are absolutely fantastic and are competitively priced too. I have had no problems with them.

They are professional, reliable, and do good work. We have been using them for a number of years. They are very responsive and are my go-to people for heating, air conditioning, and plumbing. They are absolutely fantastic and are competitively priced too. I have had no problems with them.

They were very good and thorough but they told us we had to replace our furnace because it was over 20 years old. We had someone else come out and they said that there was a little bit of rust but we would still be able to get some use out of it. I really like them a lot but I think they err on the side of caution and they didn?t apply their work to our particular financial circumstances. They didn?t do anything wrong but we weren?t able to do what they recommended and the other company told us that it wasn?t as bad as Kalka made it seem.

Quick response time to my message left on a Friday night. Kevin came to my place personally, as his tech would have taken longer and he didn't want me to have to wait. Polite, professional, cleaned out the drain so I wouldn't have to wait till the next day. Truly appreciated the great help!

Thomas arrived early. He put on booties before he entered the house. He had a professional toilet auger and really had to work hard on the toilet before it would flush properly. Then he went to the tank less water heater and took apart some seals and un-did the shower head that had no pressure and removed a bent water saver (this bathroom is less than a year old). He was friendly and competent. My mother was appalled that fixing a toilet could cost $133 but I know everything is expensive these days. There is hot water in every bathroom and the water pressure is great.