Drain Town Rooter

plumber, water heater installer

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Welcome to Drain Town Rooter. We are excited to exceed your expectations. As experts, we will handle your needs with the high quality expertise that your home or business deserves. We offer competitive prices and customer satisfaction is our number one priority. We have over 40 years experience specializing in sewer and drains and able to handle all your plumbing needs!

Business highlights

5 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.9101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 51-75 of 101 reviews

John K.
06/2022
5.0
Very professional, knowledgeable, personable, and fairly priced. Drain Town Rooter was also the fastest to respond. Ryan and his team are really great at what they do, and I would recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Morganna S.
05/2022
5.0
Overall very easy to deal with. They communicated well and got the job done on time. Very friendly as well. Would not hesitate to use this company again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$635

Marie P.
05/2022
5.0
Fast to respond, professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Baher R.
05/2022
5.0
Arrived within a couple of hours on a Saturday. Did good work at a fair price. Very easy to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

FRED A.
05/2022
5.0
I have worked with numerous contractors in my profession for the last 50 years. These guys are that I have worked with. The 2 owners are true gentlemen, professional s , knowledgable and have the hardest workers. Even when they faced an unexpected issue, rather than asking for more money ,they were apologetic for taking longer to finish the job. I can not praise these guys more⠦⠦ I HIGHLY recommend them for any pluming job ,how complicated it is⠦⠦..

Rating CategoryRating out of 5
quality
3.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$22,050

FRED A.
05/2022
5.0
I have used many contractors in my life. They are the best I have ever worked with. The two principals were total gentlemen who treated us like family. Knowledgeable,efficient,reliable, Everyone of their workers were hard working and stayed on the job 8-9 hours a day. I canâ t say more that I am very happy with them. PS: just because the job took a little longer they bought us a new toilet at no chargeâ ¦..!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$22,050

rick g.
05/2022
3.0
Never got a written estimate. The price was told to my wife and I asked her if the price included ALL work that needed to be done for that estimated price and she said yes. When work was done worker said other work needed was not included in the original pricing. Wish I would have got written estimate.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
3.0

Yes, I recommend this pro
$1,150

Roswitha K.
05/2022
5.0
Very hard workers .Very pleasant & knowledgeable. Cleaned up after their work . Highly recommend the company â ¤ï¸

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chele G.
04/2022
5.0
Great to work with. Communication was great, Ryan and his associate, Derek (I believe) were great. Not only took care of the tankless heater flush, but replaced a leaking valve and answered / advised on a few other items I had questions about. Would definitely recommend them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard S.
04/2022
5.0
Randy came out and explained what needed to be done and Alex and Miguel did an excellent job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Amy Rubin R.
03/2022
5.0
Very professional, responsive and quick. They were also very respectful of my dogs while doing the install! :)

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$3,300

Kim H.
03/2022
5.0
Prompt to respond and effective service .

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$989

Phil N.
02/2022
5.0
Very helpful and explained problem very well. Have hire again for problem he pointed out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$179

Lawrence W.
02/2022
5.0
Ryan Heenan corrected our bathroom plumbing problems in an efficient and professional manner. He even corrected a problem that occurred just before he arrived for the original problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gene C.
02/2022
5.0
Over the years we have dealt with a lot of plumbers and other contractors. Drain Town Rooter is at the top of the list for professionalism. We had them install a whole house water treatment system which we had purchased. They provided an estimate on Friday and did the install on Monday. The work was done cleanly and timely. In the course of the install the plumber asked if he could upgrade the parts that came with the system (pipes, connectors, etc.) that the estimate was based upon to make the install more durable, and as it turned out had a cleaner look despite.. With our permission he did so and yet held to the original estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$925

David D.
01/2022
4.5
Very informative and professonal.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

David and Desiree R.
01/2022
5.0
Hired Drain Town Rooter to clear a root growing in a toilet floor drain that was preventing adequate use of the toilet. The toilet had to be removed from the floor to remove the root after which the toilet was reinstalled. All work and communications were done with complete professionalism and on time. Yes, I would recommend using this company and will contact them if/when needed again for plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$240

Kennith T.
01/2022
5.0
The technician, David, came on time, was polite, capable, and efficient. We would be happy to have him help in the future should a problem arise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

GG F.
01/2022
5.0
David was great. He diagnosed and explained his findings and next steps, performed the work needed, and made recommendations for preventive care moving forward. Will definitely hire again if needed. 5 Stars!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Donald G.
01/2022
5.0
We suspected the soaking of our lawn was due to a broken sewer line. Randy B., a company field supervisor, came to our home within three hours of my call to Drain Town Rooter. He did pressure tests on our pipes, walked the perimeter of our property looking for signs of moisture, and inspected the sewer line with a camera. When he was finished, he assured us that that our plumbing system was intact and that our saturated lawn was an HOA issue. Afterwards, my wife took Randy's report to our property manager, who informed us the association had indeed been struggling for months to repair a major breakdown in the community's aged lawn irrigation system. Randy was courteous, thorough, and professional. We cannot say enough about our experience with this company. The inspection it conducted, and the manner in which it was carried out, greatly put our minds at ease. And, I might add, at startlingly reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William C.
12/2021
5.0
Drain Town Rooter team is great. Quality work and they cleaned up. Easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

David P.
12/2021
0.5
Price was OUTRAGEOUS. One-half of a days work for one man cost me $2500.00 to unclog a drain in the front yard. No muck, no sewage, no crawling under a house, bright sunshine day, and all it was was a cluster of roots in the drain. I am an old disabled guy, and, as soon as he saw my wheelchair, the price went UP.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
2.0

$2,500

Barbara S.
12/2021
5.0
Knowledgeable and professional. Scheduling was quick and easy

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$5,300

Jim Y.
12/2021
5.0
Jerod and Ryan installed my new tankless water heater quickly. They went above and beyond in getting our hot water back online.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Peggy R.
11/2021
4.5
Quick response and next morning job was completed.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Contact information

23342 Madero Suite F, Mission Viejo, CA 92691

http://www.draintownrooter.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

plumber,
water heater installer

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Drain Town Rooter accepts the following forms of payment: CreditCard
Yes, Drain Town Rooter offers free project estimates.
No, Drain Town Rooter does not offer eco-friendly accreditations.
No, Drain Town Rooter does not offer a senior discount.
No, Drain Town Rooter does not offer emergency services.
Yes, Drain Town Rooter offers warranties.

Contact information

23342 Madero Suite F, Mission Viejo, CA 92691

http://www.draintownrooter.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed