This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Welcome to Drain Town Rooter. We are excited to exceed your expectations. As experts, we will handle your needs with the high quality expertise that your home or business deserves. We offer competitive prices and customer satisfaction is our number one priority. We have over 40 years experience specializing in sewer and drains and able to handle all your plumbing needs!
Very professional, knowledgeable, personable, and fairly priced. Drain Town Rooter was also the fastest to respond. Ryan and his team are really great at what they do, and I would recommend them to everyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Morganna S.
05/2022
5.0
Overall very easy to deal with. They communicated well and got the job done on time. Very friendly as well. Would not hesitate to use this company again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$635
Marie P.
05/2022
5.0
Fast to respond, professional service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Baher R.
05/2022
5.0
Arrived within a couple of hours on a Saturday. Did good work at a fair price. Very easy to deal with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
FRED A.
05/2022
5.0
I have worked with numerous contractors in my profession for the last 50 years. These guys are that I have worked with. The 2 owners are true gentlemen, professional s , knowledgable and have the hardest workers. Even when they faced an unexpected issue, rather than asking for more money ,they were apologetic for taking longer to finish the job. I can not praise these guys more⠦⠦ I HIGHLY recommend them for any pluming job ,how complicated it is⠦⠦..
Rating Category
Rating out of 5
quality
3.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$22,050
FRED A.
05/2022
5.0
I have used many contractors in my life. They are the best I have ever worked with. The two principals were total gentlemen who treated us like family. Knowledgeable,efficient,reliable, Everyone of their workers were hard working and stayed on the job 8-9 hours a day. I canâ t say more that I am very happy with them. PS: just because the job took a little longer they bought us a new toilet at no chargeâ ¦..!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$22,050
rick g.
05/2022
3.0
Never got a written estimate. The price was told to my wife and I asked her if the price included ALL work that needed to be done for that estimated price and she said yes. When work was done worker said other work needed was not included in the original pricing. Wish I would have got written estimate.
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
3.0
Yes, I recommend this pro
$1,150
Roswitha K.
05/2022
5.0
Very hard workers .Very pleasant & knowledgeable. Cleaned up after their work . Highly recommend the company â ¤ï¸
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chele G.
04/2022
5.0
Great to work with. Communication was great, Ryan and his associate, Derek (I believe) were great. Not only took care of the tankless heater flush, but replaced a leaking valve and answered / advised on a few other items I had questions about. Would definitely recommend them!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard S.
04/2022
5.0
Randy came out and explained what needed to be done and Alex and Miguel did an excellent job
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Amy Rubin R.
03/2022
5.0
Very professional, responsive and quick. They were also very respectful of my dogs while doing the install! :)
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$3,300
Kim H.
03/2022
5.0
Prompt to respond and effective service .
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$989
Phil N.
02/2022
5.0
Very helpful and explained problem very well. Have hire again for problem he pointed out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$179
Lawrence W.
02/2022
5.0
Ryan Heenan corrected our bathroom plumbing problems in an efficient and professional manner. He even corrected a problem that occurred just before he arrived for the original problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gene C.
02/2022
5.0
Over the years we have dealt with a lot of plumbers and other contractors. Drain Town Rooter is at the top of the list for professionalism. We had them install a whole house water treatment system which we had purchased. They provided an estimate on Friday and did the install on Monday. The work was done cleanly and timely. In the course of the install the plumber asked if he could upgrade the parts that came with the system (pipes, connectors, etc.) that the estimate was based upon to make the install more durable, and as it turned out had a cleaner look despite.. With our permission he did so and yet held to the original estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
$925
David D.
01/2022
4.5
Very informative and professonal.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
David and Desiree R.
01/2022
5.0
Hired Drain Town Rooter to clear a root growing in a toilet floor drain that was preventing adequate use of the toilet. The toilet had to be removed from the floor to remove the root after which the toilet was reinstalled. All work and communications were done with complete professionalism and on time. Yes, I would recommend using this company and will contact them if/when needed again for plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$240
Kennith T.
01/2022
5.0
The technician, David, came on time, was polite, capable, and efficient. We would be happy to have him help in the future should a problem arise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
GG F.
01/2022
5.0
David was great. He diagnosed and explained his findings and next steps, performed the work needed, and made recommendations for preventive care moving forward. Will definitely hire again if needed. 5 Stars!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$75
Donald G.
01/2022
5.0
We suspected the soaking of our lawn was due to a broken sewer line. Randy B., a company field supervisor, came to our home within three hours of my call to Drain Town Rooter. He did pressure tests on our pipes, walked the perimeter of our property looking for signs of moisture, and inspected the sewer line with a camera. When he was finished, he assured us that that our plumbing system was intact and that our saturated lawn was an HOA issue. Afterwards, my wife took Randy's report to our property manager, who informed us the association had indeed been struggling for months to repair a major breakdown in the community's aged lawn irrigation system. Randy was courteous, thorough, and professional. We cannot say enough about our experience with this company. The inspection it conducted, and the manner in which it was carried out, greatly put our minds at ease. And, I might add, at startlingly reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
William C.
12/2021
5.0
Drain Town Rooter team is great. Quality work and they cleaned up. Easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
David P.
12/2021
0.5
Price was OUTRAGEOUS. One-half of a days work for one man cost me $2500.00 to unclog a drain in the front yard. No muck, no sewage, no crawling under a house, bright sunshine day, and all it was was a cluster of roots in the drain. I am an old disabled guy, and, as soon as he saw my wheelchair, the price went UP.
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
2.0
$2,500
Barbara S.
12/2021
5.0
Knowledgeable and professional. Scheduling was quick and easy
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$5,300
Jim Y.
12/2021
5.0
Jerod and Ryan installed my new tankless water heater quickly. They went above and beyond in getting our hot water back online.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,000
Peggy R.
11/2021
4.5
Quick response and next morning job was completed.