Surf City Termite & Pest Control

Founded 2006 • With Angi since June 2012

"My core value is to offer the highest level of customer service to my clients, they need a pest professional they can trust and who is there every step of the way." - Gabriela Terrazas Family Owned & Operated, We do all our own work (no subcontracting). Payment is due on completion of work, Financing plan may be available on certain jobs. Additional Location: 10868 Drury Ln, Lynwood, CA 90262

Awards and Badges

Angi Certified

Business Highlights

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Verified Reviews

4.7

(522) Verified Reviews

Ratings Distribution

5

440

4

42

3

15

2

13

1

12

Rating Details

Price
4.7
Professionalism
4.8
Punctuality
4.9
Quality
4.7
Responsiveness
4.8

Read reviews by category

pest control (512)animal removal (42)lawn treatment (15)woodworking (2)fence company (1)
Showing 1-25 of 522 reviews
Justin R.
5.0
01/26/2023
We have been working with Surf City for over 7 years and always have had great experiences. They are professional, on time, great communication, fairly priced, pleasant, and most importantly, get rid of the pests. Thank you Surf City!
Description of Work
We have worked on many projects regarding different pest control issues
Category
pest control
Hire Again?
Yes

Service Provider Response

Thank you so much for taking the time to give our company an estimate, we greatly appreciate you and business, it is always a pleasure working with you . Sincerely , Gabriela Terrazas
Bobby G.
5.0
05/21/2021
Excellent work and very professional
Description of Work
pest control
Category
pest control
Hire Again?
Yes

Service Provider Response

We greatly appreciate you taking your time to provide our company with a review. thank you so much if there is anything else we can do for you do not hesitate to contact our office. Sincerely, Gabriela Terrazas
Nancy A.
5.0
02/11/2021
It went ver well. The office staff was excellent and the guys that came out to the house were great. We have solved the problem of rodents!!! Thank you, Nancy Ashley
Description of Work
rodent control service
Category
pest control
Cost
$300
Hire Again?
Yes

Service Provider Response

Thank you so much for your review we are happy to know that you are rodent free, we greatly appreciate you and your business. Sincerely, Gaby Terrazas
Wesley C.
5.0
01/21/2021
They will check traps in a week. They a great cleaning job as requested. Very thorough!!!!
Description of Work
rodent control
Category
pest control
Hire Again?
Yes

Service Provider Response

Thank you so much for your review and glad to know you are happy with work completed at your property if there is anything else we can do for you do not hesitate to contact us. Sincerely, Gaby Terrazas
Robert T.
5.0
01/13/2021
These guys did great. In our rental apartment in Santa Monica, we'd been having a rat problem (outside only, fortunately) for a couple years. They completely destroyed a set of patio furniture, and we were always afraid they would eventually find their way inside. The landlords finally agreed to let us hire someone, and we chose Surf City. The guy who came out knew his stuff, inspected the entire building, explained clearly what he could and could not do (it is of course impossible to keep away all rats from an outdoor space), set out some spring traps and some bait traps, and even hauled away the ruined patio furniture for us. (Thank you!) He came back a while later to follow up, removed whatever he found, and topped-up the bait stations. We arranged for six months of follow-up service and got exactly the result you want: someone would swing by, find the traps untouched, and say goodbye till the next month. The only reason we didn't continue the service is because our landlord didn't want to continue paying. For our part, we're very grateful with the work Surf City did for us, and we're completely pleased with the results. Here's hoping we won't need them again for a good long while.
Description of Work
Rat removal and trapping
Category
pest control
Cost
$1,135
Hire Again?
Yes

Service Provider Response

Hello Mr. [Member Name Removed] we are so happy to know that your situation with rodents has minimize and what we have done has worked, also thank you for your great review. please contact our office if you need any further service, keep in mind we do offer specials for our angi list and previous customers. Thank again Gaby Terrazas
Ryan B.
2.0
01/13/2021
Communication was great. Service providers were amiable and prompt. But the treatment didn't resolve the problem in any way. When we returned home from vacation (6 weeks after the treatment), the garage was already showing early signs of re-infestation. By 3 months, the problem was worse than before the original service. When I contacted Surf City, I was told the service warranty had expired. Would not recommend using this provider.
Description of Work
Servicing for cricket infestation in garage as well as general home pest/insect service.
Category
pest control
Cost
$195

Service Provider Response

Hello so sorry to hear you continue to have issues with pest after our warranty expired, we do recommend customers to call our office two weeks after service if problem continues so that we can do another retreatment under warranty, if the warranty expired we recommend customer to get on a monthly service atleast until problem eradicates. please if you would like to schedule another treatment do not hesitate to contact our office for price details . Sincerely Gaby Terrazas
Mark P.
2.0
12/31/2020
The vendor made several visits. They charged $400 for work to "close up possible entry points." They set some traps and came back to check them. They never showed us a capture rodent. Turns out it was a mama mouse that had babies inside the wall. We had to cut open the wall, at our own expense. We pulled out babies only, twice. We have never caught the mama, because it is back.
Description of Work
rodent control service
Category
pest control

Service Provider Response

Thank you for taking the time to give our company a review, we are sorry to hear you continued to have issues with rodents , when we do a service we do recommend our customer to continue on a monthly service if the problem persist and until the problem completed eradicates, after the 30 day warranty expires, which this seems to have been the case in your situation. The rodents your might be seeing might be new ones not necessarily same rodents, you might had have a big infestation also. Hope your issue has been remediated if there is anything we can do for you please do not hesitate to contact our office. Sincerely Gabriela Terrazas
Anthony T.
3.0
10/06/2020
They sounded very thorough but were too expensive for me.
Description of Work
Rat control
Category
animal removal
Cost
$8,000

Service Provider Response

Hello You must be confusing us with another company, we just went over our records and have never provided you with an estimate and our bids are not that high specially for animal removal. we would greatly appreciate if you can double check your records of the company you truly intented this review for, and if you would like a free estimate we would be more than happy to assist you with it . Thank you Sincerely Gabriela Terrazas Surf City Termite and Pest Control 714-655-1947
Gib G.
5.0
10/05/2020
Surf City was incredible. Their prices were reasonable. They did the work asked in a timely manner. They came out and checked their work three times at no additional charge. They also showed up at exactly the time window they quoted every time. I can't express enough how great it was to work with this company.
Description of Work
Sealing rodent entry and setting traps
Category
animal removal
Cost
$325
Hire Again?
Yes

Service Provider Response

Thank you for the great review, we are very happy to know that we have service your to the most. please if there is anything else we can do for you , do not hesitate to contact our office. Sincerely, Gabriela Terrazas
Tom S.
5.0
08/14/2020
Surf City's exterminators arrived on time, did their work promptly, and my ant problem has been resolved. I'd hire Surf City again without hesitation! Great service for a great price!
Description of Work
Ant abatement inside and outside my house.
Category
animal removal
Hire Again?
Yes
Sarah Q.
2.0
06/08/2020
There were highs and lows to my experience with the company. Originally, I was impressed the customer representative explained the process and we scheduled an appointment (Monday morning). The Friday before I was contacted to confirm the appointment. When the appointment time arrived with no technician, I called and was told that my appointment was for a different time. I was certain that was not the case, but there was nothing to do. When the technician arrived later in the day, he was courteous and professional. He told me to wait 7 days (which matched what I had been told during my initial phone e call). Seven days out we had more ants than before, so I called. This time I was told 14 days and I couldn't set up an advance appointment. It seems the call center customer service is inconsistent at best and unreliable. After the warranty period is up, I will not be doing business with this company again.
Description of Work
Pest control - ants
Category
animal removal
Cost
$200

Service Provider Response

Good morning, We do apologize for the inconvenience to you, if you were told the waiting period is 7 days we will honor that, it is typically 14 days waiting period if you have an organic treatment done and 7 days for regular chemical. I am not sure where the misunderstading with timing was but we stand by our great customer service as this is our main priority to keep our customers happy although there will be mishaps and we understand. But moving forward at end of the day we want everyone to be happy and we will have someone contact you to schedule another follow up visit. If there is anything else we can do for you do not hesitate to contact our office and we do appreciate you taking the time out of your busy schedule to write this review. Sincerely Gaby Terrazas Surf CIty Termite and Pest Control 714-655-1947
Chris T.
5.0
04/14/2020
Very efficient and successful. 2 years later still no termites
Description of Work
Localize termite treatment
Category
pest control
Cost
$1,500
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to give our company a review and so happy to know that you are still termite free! We greatly appreciate your time and your business if there is anything else we can do for you do not hesitate to contact our office. Sincerely, Gabriela Terrazas
Matthew P.
5.0
01/21/2020
Great, inside and outside...professional and always ask for problem areas and remind you of their 30 day post coverage.
Description of Work
Quarterly service
Category
pest control
Hire Again?
Yes

Service Provider Response

Thank you very much for your review, we appreciate your feedback. if there is anything else we can do not hesitate to contact our office. Sincerely Gabriela Terrazas
Camila I.
5.0
01/21/2020
did the job as advertised. We've used them for multiple years now.
Description of Work
N/A
Category
pest control
Hire Again?
Yes

Service Provider Response

Thank you very much for taking your time to give us an estimate we greatly appreciate you and your business. SIncerely Gabriela Terrazas
Jacqueline B.
5.0
01/21/2020
they were very thorough and prompt. Felt like they really attacked the problem and now its a few months after...things still seem under control...would recommend this company to others
Description of Work
Rat control and rat cleanup
Category
pest control
Hire Again?
Yes

Service Provider Response

Thank you very much for your review we appreciate you and your business.if there is anything else we can do for you do not heistate to contact us SIncerely. Gaby Terrazas
Robert C.
5.0
01/21/2020
On time for inspection and for work appointments. All work completed throughly. FOLLOWED THROUGH ON GRANTEE. Guaranteed was one year no charge if anything needing treatment was found--whether they treated it or not. Fungus showed up and it was treated professionally without charge and without any hassle.
Description of Work
N/A
Category
pest control
Cost
$450
Hire Again?
Yes

Service Provider Response

We greatly appreciate that you took time to give our company a great review, if there is anything else we can do for you do not heistate to contact us. It was our pleasure to earn your business. SIncerely, Gaby Terrazas
julio G.
5.0
01/21/2020
Things went well. Everyone i spoke with or interacted with were very professional, helpful and/or informative.
Description of Work
Termite fumigation
Category
pest control
Cost
$1,250
Hire Again?
Yes

Service Provider Response

We are so happy to know that everything went well and smooth during your fumigation process. We greatly appreciate you and your business. Please if there is anything else we can do for you do not hesitate to contact our office. Sincerely, Gaby Terrazas
EDWARD L.
5.0
01/21/2020
They do a good job, advanced visit notification, on time.
Description of Work
Pest control
Category
pest control
Hire Again?
Yes

Service Provider Response

Thank you very much for your review we appreciate you and your business. SIncerely. Gaby Terrazas
Lisa P.
5.0
11/03/2019
I got several quotes from different companies for treatment of subterranean and drywood termites and ended up going with this company. Sal was professional, thorough and I felt gave me an honest assessment rather than try to sell me a bunch of services I didn't need. They arrived on time, completed the work and even offered to take away extra debris I had lying around. Would highly recommend.
Description of Work
Termite treatment
Category
pest control
Cost
$675
Hire Again?
Yes

Service Provider Response

Thank you very much for taking the time out of your busy schedule to give our company a very nice review, we are very glad to hear that you are very happy with our services as we do strife as an honest company to make every service as smooth as possible. please if there is anything else we can do for you do not hesitate to contact our office. We appreciate you and your business. Sincerely Gaby Terrazas
Tom S.
5.0
09/30/2019
Excellent service. I called them for an estimate based on Angie's List reviews. Abel came by the following day to conduct the inspection and told me the estimate will be sent to me the next day. The estimate arrived via email the next day along with all the information I needed to make a decision. I decided to go with Surf City, and it was very easy working with them to set up a schedule. On the day of the tenting, the crew arrived on time and immediately got to work. I did a walk through with Ray to make sure everything was properly prepared. The tenting came down a couple of days later, no damage or other concerns. During the process, I spoke with Abel, Star, Gaby and Ray with Surf City. All were professional, pleasant and knowledgeable, and they made the process nice and easy.
Description of Work
Tenting of house/fumigation for termite control
Category
pest control
Cost
$1,658
Hire Again?
Yes

Service Provider Response

We are so happy to know all the process with your fumigation went smooth. We greatly appreciate the time you took to give our company a great review. Please do not hesitate to contact our office if there is anything else we can do for you . Sincerely, Gaby Terrazas
Sharon H.
5.0
09/05/2019
All went well. The nests were removed quickly and with ease. The technician was very friendly and didn't waste any time. I will absolutely use Surf City again!
Description of Work
Needed a few wasp nests removed and areas treated
Category
pest control
Cost
$135
Hire Again?
Yes

Service Provider Response

We are so happy to know all services were completed successfully, we appreciate you and your business if there is anything more we can do for you do not hesitate to contact us, your friendly pest company is here for you. Sicerely, Gabriela Terrazas
Cynthia B.
5.0
08/17/2019
Surf City treated my home for a localized termite infestation. I was very pleased to know that tenting would not be necessary; the alternative treatment Surf City recommended was exactly what I wanted. Additionally I had a rat problem we’d discovered in the attic. On the same day of the termite treatment, Surf City set traps in the attic and basement, cleaned and sanitized the attic, sealed all the areas of access. A two- person team was timely, courteous, efficient, clean and thorough; it took less than half a day. I believe they provided top service with honest, affordable pricing. Thank you!
Description of Work
termite and rodent treatment
Category
pest control
Cost
$855
Hire Again?
Yes
Richard O.
5.0
08/15/2019
Techs arrived on time and were professional and courteous.
Description of Work
Interior and Exterior Pest Control
Category
pest control
Hire Again?
Yes

Service Provider Response

We greatly appreciate your feedback on our company , we appreciate you and your business. looking forward to continue servicing your property. Sincerely. Gaby Terrazas
Lyle R.
5.0
05/31/2019
They don't do snakes but we're very responsive and courteous.
Description of Work
Snake removal
Category
animal removal
Hire Again?
Yes

Service Provider Response

Thank you very much for taking the time to provide our company with a great review, we highly appreciate it you taking the time. If there is anything else we can do for your do not hesitate to contact our office. SIncerely, Gaby Terrazas
EDWARD L.
5.0
05/10/2019
Treatment job was efficiently and on time. Technician was knowledgeable and courteous.
Description of Work
Attic termite treatment.
Category
pest control
Cost
$425
Hire Again?
Yes

Service Provider Response

Thank you very much for giving our company the opportunity to service your property and glad to know you are very happy with the service, if there is anything else we can do for you do not hesitate to contact our office. SIncerely, Gaby Terrazas

Phone

Address

5267 Warner Ave Unit 228

Huntington Beach, CA 92648

Website

http://www.surfcitypestcontrol.com

Other Information

Payment options

Visa
MasterCard
American Express
Discover
Financing Available
Check
Licensed
Trade License Number
6490
Trade License Locale
California
Trade License Authority
California: General
Trade License Expiration
01/01/1901
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Pest control, rodent control, termite control and other pests

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

Surf City Termite & Pest Control is currently rated 4.7 overall out of 5.

Surf City Termite & Pest Control accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Financing Available, Check

Yes, Surf City Termite & Pest Control offers free project estimates.

Yes, Surf City Termite & Pest Control offers eco-friendly accreditations.

No, Surf City Termite & Pest Control does not offer a senior discount.

No, Surf City Termite & Pest Control does not offer warranties.

Surf City Termite & Pest Control offers the following services: Pest Control. Termite Control. Fumigation. Escrow Clearance Reports. Rodent Trapping, Removal, Exclusion & Sanitation. Crawling Insect Control. Biting Insect Treatment - Fleas, Spiders, Ants, Wasps, Bed Bugs, Ticks, & Mites. Animal Trapping. Dead Animal Removal. Odor Control & Sanitation.