Surf City Termite & Pest Control

We have been working with Surf City for over 7 years and always have had great experiences. They are professional, on time, great communication, fairly priced, pleasant, and most importantly, get rid of the pests. Thank you Surf City!

Excellent work and very professional

It went ver well. The office staff was excellent and the guys that came out to the house were great. We have solved the problem of rodents!!! Thank you, Nancy Ashley

They will check traps in a week. They a great cleaning job as requested. Very thorough!!!!

These guys did great. In our rental apartment in Santa Monica, we'd been having a rat problem (outside only, fortunately) for a couple years. They completely destroyed a set of patio furniture, and we were always afraid they would eventually find their way inside. The landlords finally agreed to let us hire someone, and we chose Surf City. The guy who came out knew his stuff, inspected the entire building, explained clearly what he could and could not do (it is of course impossible to keep away all rats from an outdoor space), set out some spring traps and some bait traps, and even hauled away the ruined patio furniture for us. (Thank you!) He came back a while later to follow up, removed whatever he found, and topped-up the bait stations. We arranged for six months of follow-up service and got exactly the result you want: someone would swing by, find the traps untouched, and say goodbye till the next month. The only reason we didn't continue the service is because our landlord didn't want to continue paying. For our part, we're very grateful with the work Surf City did for us, and we're completely pleased with the results. Here's hoping we won't need them again for a good long while.

Communication was great. Service providers were amiable and prompt. But the treatment didn't resolve the problem in any way. When we returned home from vacation (6 weeks after the treatment), the garage was already showing early signs of re-infestation. By 3 months, the problem was worse than before the original service. When I contacted Surf City, I was told the service warranty had expired. Would not recommend using this provider.

The vendor made several visits. They charged $400 for work to "close up possible entry points." They set some traps and came back to check them. They never showed us a capture rodent. Turns out it was a mama mouse that had babies inside the wall. We had to cut open the wall, at our own expense. We pulled out babies only, twice. We have never caught the mama, because it is back.

They sounded very thorough but were too expensive for me.

Surf City was incredible. Their prices were reasonable. They did the work asked in a timely manner. They came out and checked their work three times at no additional charge. They also showed up at exactly the time window they quoted every time. I can't express enough how great it was to work with this company.

Surf City's exterminators arrived on time, did their work promptly, and my ant problem has been resolved. I'd hire Surf City again without hesitation! Great service for a great price!

There were highs and lows to my experience with the company. Originally, I was impressed the customer representative explained the process and we scheduled an appointment (Monday morning). The Friday before I was contacted to confirm the appointment. When the appointment time arrived with no technician, I called and was told that my appointment was for a different time. I was certain that was not the case, but there was nothing to do. When the technician arrived later in the day, he was courteous and professional. He told me to wait 7 days (which matched what I had been told during my initial phone e call). Seven days out we had more ants than before, so I called. This time I was told 14 days and I couldn't set up an advance appointment. It seems the call center customer service is inconsistent at best and unreliable. After the warranty period is up, I will not be doing business with this company again.

Very efficient and successful. 2 years later still no termites

Great, inside and outside...professional and always ask for problem areas and remind you of their 30 day post coverage.

did the job as advertised. We've used them for multiple years now.

they were very thorough and prompt. Felt like they really attacked the problem and now its a few months after...things still seem under control...would recommend this company to others

On time for inspection and for work appointments. All work completed throughly. FOLLOWED THROUGH ON GRANTEE. Guaranteed was one year no charge if anything needing treatment was found--whether they treated it or not. Fungus showed up and it was treated professionally without charge and without any hassle.

Things went well. Everyone i spoke with or interacted with were very professional, helpful and/or informative.

They do a good job, advanced visit notification, on time.

I got several quotes from different companies for treatment of subterranean and drywood termites and ended up going with this company. Sal was professional, thorough and I felt gave me an honest assessment rather than try to sell me a bunch of services I didn't need. They arrived on time, completed the work and even offered to take away extra debris I had lying around. Would highly recommend.

Excellent service. I called them for an estimate based on Angie's List reviews. Abel came by the following day to conduct the inspection and told me the estimate will be sent to me the next day. The estimate arrived via email the next day along with all the information I needed to make a decision. I decided to go with Surf City, and it was very easy working with them to set up a schedule. On the day of the tenting, the crew arrived on time and immediately got to work. I did a walk through with Ray to make sure everything was properly prepared. The tenting came down a couple of days later, no damage or other concerns. During the process, I spoke with Abel, Star, Gaby and Ray with Surf City. All were professional, pleasant and knowledgeable, and they made the process nice and easy.

All went well. The nests were removed quickly and with ease. The technician was very friendly and didn't waste any time. I will absolutely use Surf City again!

Surf City treated my home for a localized termite infestation. I was very pleased to know that tenting would not be necessary; the alternative treatment Surf City recommended was exactly what I wanted. Additionally I had a rat problem we’d discovered in the attic. On the same day of the termite treatment, Surf City set traps in the attic and basement, cleaned and sanitized the attic, sealed all the areas of access. A two- person team was timely, courteous, efficient, clean and thorough; it took less than half a day. I believe they provided top service with honest, affordable pricing. Thank you!

Techs arrived on time and were professional and courteous.

They don't do snakes but we're very responsive and courteous.

Treatment job was efficiently and on time. Technician was knowledgeable and courteous.